Loyverse

Your retail POS gets an AI brain with Loyverse automation

Customers ask about receipts, product availability, and loyalty points. Your AI agent queries Loyverse POS data in real time, pulling item catalogs, receipt histories, discount details, and customer records to deliver instant answers across your storefront and messaging channels.

Chosen by 800+ global brands across industries

Point-of-sale data in every conversation

From inventory checks to receipt lookups, your AI agent connects to Loyverse's complete retail data set and turns POS transactions into instant customer answers.

Loyverse

Use Cases

Retail support that never clocks out

See how small businesses use AI to answer customer questions about purchases, inventory, and promotions using live Loyverse POS data.

Receipt Lookup for Returns and Exchanges

A customer messages, 'I bought a candle last week and want to exchange it. I lost my receipt.' Your AI Agent searches Loyverse receipts by the customer's phone number and date range, finds the matching transaction, and confirms the item, price, and payment method. The customer gets their exchange started without visiting the store first, and your cashier has the details ready.

Stock Checks Before the Customer Drives Over

A shopper asks, 'Do you have the oak bookshelf in stock at your downtown location?' Your AI Agent queries Loyverse items filtered by location, finds the bookshelf with three units available, and confirms the price including any active discounts. The shopper makes a confident trip to your store. No wasted visit, no phone tag with your staff.

Loyalty Customer Recognition on First Message

A repeat customer reaches out on WhatsApp. Your AI Agent identifies them by phone number in Loyverse, retrieves their purchase history showing 47 past transactions, and greets them by name with a personalized offer. The customer feels valued from the first message, and your business builds loyalty without any manual CRM effort.

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Loyverse

FAQs

Frequently Asked Questions

How does the AI agent look up purchase receipts in Loyverse?

The agent calls Loyverse's List Receipts endpoint, filtering by date range, store ID, or receipt number. It returns transaction details including line items, quantities, totals, and the payment method used. Results are paginated for handling high-volume stores.

Can the agent check inventory for a specific store location?

Yes. The List Items endpoint accepts a location_id filter. The agent queries only that store's stock levels, showing available quantities alongside item names, prices, and variants. Multi-location retailers get location-specific accuracy.

What customer data can the agent access from Loyverse?

The agent retrieves customer name, phone number, email, and associated transaction history via the List Customers endpoint. It can filter by phone number or customer ID for quick lookups. Customer data is fetched live and never stored by Tars.

Does the Loyverse integration support creating or modifying orders?

The integration focuses on read operations and supplier management. The agent can list items, receipts, customers, discounts, employees, and stores. It can also create and manage suppliers. For transactional writes like creating sales, those remain in the Loyverse POS app.

Can the agent show product variants like sizes and colors?

Yes. Loyverse tracks variants as separate entries linked to parent items. The agent uses the List Variants endpoint, optionally filtered by item ID, to return each variant's name, price, SKU, and stock quantity. Customers get precise availability for the exact variant they want.

How is this different from checking the Loyverse Back Office directly?

The Loyverse Back Office requires logging into a dashboard. Tars puts that same data into conversational format where your customers already interact, such as your website, WhatsApp, or SMS. Customers get self-service answers, and your staff stays focused on in-store operations.

What authentication does the Loyverse integration require?

Loyverse uses a personal access token generated in the Back Office under API settings. This single token grants access to all API resources. Enter it in the Tars dashboard when connecting the tool, and you can regenerate it anytime to revoke access.

Can the agent retrieve employee and shift data from Loyverse?

Yes. The agent can list employees and their details, as well as retrieve shift records filtered by store and date range. This is useful for internal operations like verifying who was on shift during a transaction or auditing hours worked.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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