Livesession
Support agents and product managers spend hours scrubbing through session recordings to understand user issues. Your AI agent pulls LiveSession data on demand, surfacing session details, user journeys, and behavior patterns during conversations so your team acts on insights immediately.
Your AI agent queries LiveSession for session replays and analytics data, turning user behavior insights into actionable answers during support and product conversations.
Livesession
See how support teams and product managers use AI agents connected to LiveSession to understand user behavior without spending hours watching recordings.
A customer reports that checkout is broken but cannot explain what happened. Your AI Agent queries LiveSession for that user's recent sessions, finds the session with the checkout page visit, and provides the support agent with the session link, duration, and page path. The support agent watches the replay and identifies a JavaScript error. Resolution time drops from 30 minutes of back-and-forth to 5 minutes of targeted debugging.
Your product team shipped a new onboarding flow yesterday. The PM asks the AI Agent for session data since launch. The agent queries LiveSession with date filters, returns the session count and identifies sessions that reached the new onboarding pages. The PM gets adoption numbers within seconds, deciding whether to iterate or celebrate without waiting for a weekly analytics report.
Your QA team notices increased support tickets about a specific form. They ask the AI Agent to pull LiveSession data filtered to that page. The agent returns 45 sessions from the past 24 hours, highlighting that most are unusually short. The team watches a few replays and discovers a form field that fails validation incorrectly. The bug is caught from session data, not user complaints.
Livesession
FAQs
The agent calls LiveSession's List Sessions API endpoint, which returns paginated session records. Each session includes metadata like timestamps, page views, and status. The agent supports text filters and page size parameters to narrow results based on what your team needs.
The agent applies filters to LiveSession's API to search for sessions matching specific criteria. If you have user identification configured in LiveSession with custom properties, the agent can filter by those attributes to find sessions for a particular customer.
A LiveSession Personal Access Token, which you generate in your LiveSession account settings. Enter it in the Tars Tools configuration, and the integration is active. No OAuth flow or webhook setup required.
No. Tars queries LiveSession in real time during conversations. Session listings, metadata, and filter results are fetched live and used only for the current interaction. Session replay videos remain hosted entirely within LiveSession's infrastructure.
The agent can filter LiveSession queries using text filters that match page URLs or session properties. While the API returns session-level data, the agent can count and summarize results to give you page-level session volumes for any time period you specify.
LiveSession's dashboard is built for deep visual analysis with heatmaps and replay playback. Tars adds conversational access, so your support agents and PMs can pull session data without leaving Slack or their current workflow. Think of it as a quick-access layer on top of the full dashboard.
If your LiveSession setup logs console errors as session properties, the agent can filter for sessions matching those criteria. LiveSession captures console logs alongside recordings, and the agent can help identify sessions with error patterns when the right filters are configured.
The API supports pagination with configurable page sizes. The agent retrieves sessions in pages rather than loading everything at once. For large datasets, it can iterate through pages and summarize results, or focus on the most recent sessions that are most likely relevant to your question.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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