Landbot
Your AI agent reaches into Landbot to find customer profiles, check channel configurations, and pull WhatsApp templates on the fly. Support agents see everything in one conversation. Customer context is never lost between bot handoffs.
Your AI agent connects to Landbot's API to look up customers, manage bots, and retrieve channel data, all while keeping the conversation flowing naturally.
Landbot
See how businesses use Tars AI agents alongside Landbot to deliver seamless customer experiences across web, WhatsApp, and Messenger.
A customer who previously chatted on WhatsApp now reaches out via your website. Your AI Agent searches Landbot by phone number, finds their existing profile and conversation history, and picks up right where they left off. The customer feels recognized. Your team avoids duplicate records and repetitive questions.
Your marketing team wants to send a promotional WhatsApp blast. Your AI Agent checks Landbot's approved templates, finds the right one with the correct parameter count, and confirms the message meets compliance standards. Campaigns launch faster because template verification happens inside the conversation, not in a separate dashboard.
A complex billing question stumps the bot. Your AI Agent retrieves the list of available Landbot agents, identifies who specializes in billing, and routes the conversation with full context attached. The customer avoids explaining their issue twice. The human agent starts informed and resolves the case in half the time.
Landbot
FAQs
The agent uses Landbot's Get Customer by Phone API or the List Customers endpoint with search filters. When a customer provides their phone number, email, or name, the agent queries Landbot in real time and returns their profile data, opt-in status, and channel history.
Yes. The agent calls Landbot's List Channels endpoint and retrieves every integrated messaging channel, including WhatsApp, web chat, and Messenger. This is useful when customers ask which platforms they can reach you on.
Tars requires your Landbot API token, which you generate from your Landbot account settings. This token grants access to customer data, bots, channels, and templates. You can regenerate or revoke the token at any time from your Landbot dashboard.
No. Tars queries Landbot's API in real time during conversations. Customer profiles, phone numbers, and channel data are fetched live and used only for the current interaction. No Landbot data is stored or cached by Tars.
Yes. The agent calls Landbot's WhatsApp Templates API and retrieves all available templates with their parameter counts and approval status. This helps your team confirm template availability before sending proactive messages.
The agent handles missing records gracefully. If no customer matches the provided phone number, it informs the user, asks for alternative details like email, and offers to create a new interaction or connect with a human agent.
Landbot's native bots follow predefined flows. Tars AI Agents understand natural language, reason through complex requests, and pull data from Landbot plus other connected tools in real time. They adapt to unexpected questions rather than following rigid scripts.
The agent can list all bots and retrieve their configurations. For administrative actions like deleting unused bots, the agent verifies the bot ID and confirms the action before proceeding, ensuring no accidental removals happen during live conversations.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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