Labs64 NetLicensing
Customers asking about license status, product entitlements, or trial expirations get instant answers. Your AI agent queries NetLicensing in real time, retrieves license records, and resolves questions before a support ticket is ever created.
From checking active licenses to browsing your product catalog, your AI agent taps into NetLicensing's REST API to deliver instant software entitlement answers.
Labs64 NetLicensing
Real scenarios where your AI agent resolves license and product questions instantly, cutting response times from hours to seconds for software vendors.
A software user contacts support asking if their license key is still valid. Your AI Agent queries NetLicensing's License List API filtered by the licensee number, retrieves the current status and expiration date, and confirms everything in one message. The user gets clarity in seconds. Your support team avoids another routine license check ticket.
A prospect's free trial is about to end and they message your site asking what happens next. Your AI Agent pulls their trial license from NetLicensing, sees it expires in two days, and presents upgrade options with pricing details. The prospect converts while the urgency is real. No sales rep needed for the initial touchpoint.
A reseller asks which products they can distribute under their agreement. Your AI Agent retrieves the active product list from NetLicensing, filters for currently available offerings, and shares product names and descriptions. The partner gets a clear catalog view without waiting for account management to respond.
Labs64 NetLicensing
FAQs
The agent uses NetLicensing's License List API to search by licensee number or product number. When a customer provides their details, the agent fetches the matching license record in real time and reports the status, type, and validity. No cached data is used.
Yes. NetLicensing's API includes a licenseType field on every license record. The agent reads this value and tailors its response accordingly, explaining whether a trial is about to expire, a subscription is active, or a perpetual license is in good standing.
Tars needs a NetLicensing API key, which you generate from your NetLicensing management console. The key grants read access to licenses and products. You can revoke or rotate the key at any time from your console without affecting other integrations.
No. Tars queries NetLicensing in real time during each conversation. License records, product details, and licensee information are fetched live and used only to generate the immediate response. Nothing is persisted outside the conversation context.
Yes. The agent uses NetLicensing's pagination parameters (pageNumber and pageSize) to retrieve records in manageable batches. It narrows results using filters like licensee number, product number, or license type so customers get precise answers even from very large datasets.
The NetLicensing console requires admin access and manual navigation. With Tars, your end customers and partners can check their own license status through a conversational interface on your website or WhatsApp, 24/7, without needing console access or contacting your team.
The agent handles this gracefully. If the API returns no matching records for the provided licensee number or product, the agent informs the customer, suggests double-checking their details, and offers to connect them with a human agent for further assistance.
Absolutely. The agent calls NetLicensing's Product List API to retrieve all active products. It can filter by status and present product names and descriptions to prospects, helping them understand your software catalog before they commit to a purchase.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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