HotspotSystem

WiFi hotspot management meets conversational AI with HotspotSystem

Your guests ask about WiFi access, voucher codes, or account status. Your AI agent queries HotspotSystem to generate vouchers, look up customer accounts, and track usage transactions in real time, turning WiFi support into a self-service experience.

Chosen by 800+ global brands across industries

Hotspot operations, fully automated

Your agent generates vouchers, looks up customers, tracks transactions, and monitors locations through HotspotSystem, handling WiFi management inside every guest interaction.

HotspotSystem

Use Cases

Guest WiFi support that runs itself

See how hospitality businesses, coworking spaces, and public venues use AI agents to manage HotspotSystem, delivering WiFi access and support without staff intervention.

Self-Service WiFi Codes for Hotel Guests

A hotel guest checks in at midnight and needs WiFi. They message the AI agent through the hotel's WhatsApp number. Your AI Agent verifies their room booking, calls HotspotSystem's voucher generation API with the appropriate 24-hour package, and sends back a unique access code. The guest connects immediately. No front desk call needed, even at 3 AM.

Venue WiFi Usage Reports for Event Planners

An event organizer renting a conference space wants to know how many attendees used the WiFi. They ask the agent after the event. Your AI Agent queries HotspotSystem's MAC transaction logs for the venue location during the event timeframe and reports total unique connections, peak usage times, and social login breakdown. The organizer gets data for their post-event report without contacting IT.

Troubleshooting Subscriber Connectivity Issues

A coworking member reports they cannot connect to WiFi despite having a monthly subscription. They message the agent with their email. Your AI Agent looks up their customer account in HotspotSystem, finds their subscription expired yesterday, and offers to generate a new voucher or direct them to renewal. The member resolves the issue in under two minutes without filing a support ticket.

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HotspotSystem

FAQs

Frequently Asked Questions

How does the AI agent generate WiFi voucher codes through HotspotSystem?

The agent calls HotspotSystem's voucher generation endpoint, specifying the location, package type, and quantity. HotspotSystem returns unique voucher codes with the configured validity period and bandwidth limits. The agent delivers these codes to the guest instantly within the conversation.

Can the agent look up a specific customer's WiFi account?

Yes. The agent queries HotspotSystem's customer list endpoint, optionally filtered by location. It retrieves customer details including subscription status, login history, and remaining access time. This enables quick account support without accessing the HotspotSystem control panel.

What authentication does Tars need for HotspotSystem?

Tars uses a Base64-encoded API key for HotspotSystem, where the API key serves as the username with an empty password. You generate this key from your HotspotSystem control center. The key can be regenerated or revoked at any time.

Does Tars store guest WiFi usage data?

No. Tars queries HotspotSystem in real time during conversations. Customer records, transaction logs, and voucher codes are fetched live and used only to generate the response. No guest data is cached or stored on Tars servers.

Can the agent report on WiFi usage by location?

Yes. The agent retrieves transaction data from HotspotSystem filtered by location, including voucher redemptions, social logins, MAC-based access, and paid transactions. This gives venue operators detailed usage insights for any hotspot location in their network.

How is this different from the HotspotSystem control center?

The control center is a web dashboard for administrators. With Tars, your guests and front-desk staff interact with the system through natural conversation on WhatsApp, your website, or any channel. Voucher distribution, account lookups, and usage reports happen without logging into any backend system.

Can the agent handle multiple hotspot locations?

Yes. The agent can list all locations in your HotspotSystem account and filter customers, subscribers, vouchers, and transactions by specific location IDs. This supports multi-site operations like hotel chains, coworking networks, and campus environments.

What types of WiFi transactions can the agent track?

The agent can retrieve four transaction types from HotspotSystem: voucher-based access, MAC address-based access, social media logins, and paid transactions. Each type can be filtered by location for granular reporting on how guests access your WiFi network.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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