Gumroad

Let your digital storefront answer purchase questions on autopilot

Creators selling on Gumroad field the same questions daily: 'Did my payment go through?' 'Can I get a receipt?' 'Where is my download link?' Your AI agent checks Gumroad sales records in real time and resolves these instantly, freeing you to create instead of troubleshoot.

Chosen by 800+ global brands across industries

Digital product sales, handled conversationally

Your AI agent looks up purchases, verifies customers, and manages event subscriptions on Gumroad so creators spend less time on support.

Gumroad

Use Cases

Creator commerce support scenarios

See how digital product creators use AI agents to handle purchase inquiries, manage sales data, and keep their Gumroad store running smoothly.

Instant Purchase Confirmation for Anxious Buyers

A customer buys your design template bundle and messages you five minutes later: 'I paid but haven't gotten the download.' Your AI Agent searches Gumroad sales by their email, finds the successful transaction, and responds with the product name, payment confirmation, and a reminder to check their inbox for the download link. The buyer gets reassurance instantly. You never see the support message.

Revenue Snapshots Without Opening the Dashboard

You want to know how your new ebook performed in its first week. You message your AI Agent, and it queries Gumroad sales filtered by product ID and the last seven days. It returns total revenue, number of sales, and average transaction value. You get a concise performance report through a chat message instead of navigating analytics pages.

Automated Webhook Setup for New Product Launches

You are launching a new course and want Slack notifications for every sale. You tell your AI Agent the webhook URL and event type. The agent subscribes to the 'sale' resource on Gumroad with your Slack integration endpoint. Within minutes of launch, every purchase triggers a celebratory Slack notification. No manual Gumroad settings configuration needed.

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Gumroad

Gumroad

FAQs

Frequently Asked Questions

How does the AI agent look up a customer's Gumroad purchase?

The agent calls Gumroad's Get Sales API filtered by the customer's email address. Gumroad returns all matching transactions including product name, purchase date, amount paid, and refund status. The agent presents the relevant details conversationally without exposing raw data.

Can the agent verify purchases for 'pay what you want' products?

Yes. The sales API returns the exact amount paid regardless of pricing model. For pay-what-you-want products, the agent can confirm the purchase happened and show the amount the customer chose to pay. It works identically to fixed-price product lookups.

What Gumroad permissions does Tars need?

Tars connects via OAuth with view_profile and view_sales scopes. This grants read access to your seller profile and sales data. Tars cannot modify your products, issue refunds, or access your Gumroad payout information. You can revoke access anytime from your Gumroad settings.

Does Tars store my Gumroad customer or sales data?

No. Tars queries Gumroad in real time during each conversation. Customer emails, transaction details, and product information are fetched live and used only to respond to the current inquiry. No sales data is persisted in Tars after the conversation ends.

Can the agent handle subscription and membership product inquiries?

Yes. Gumroad's sales data includes subscription and membership purchases. The agent can look up recurring purchases, confirm active subscription status, and provide renewal details. For cancellation requests, the agent directs the customer to the appropriate Gumroad management link.

How is this different from Gumroad's built-in email support?

Gumroad sends automated emails for purchases and receipts, but cannot answer follow-up questions. Tars provides an interactive AI agent that understands context, looks up specific transactions, and handles multi-turn conversations about purchases, refunds, and product details in real time.

Can the agent manage webhooks for different Gumroad event types?

Yes. Gumroad supports eight resource event types including sales, refunds, disputes, and subscription updates. The agent can subscribe to any of these, list active subscriptions, and unsubscribe from specific events, all through conversational commands.

What happens if a customer asks about a purchase that was refunded?

The agent retrieves the full sale record from Gumroad, which includes refund status. If the purchase was refunded, the agent informs the customer of the refund date and amount. If they believe this is an error, the agent can escalate to the creator for manual review.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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