Griptape

Orchestrate Griptape Cloud assistants through conversational AI

Your business runs specialized AI assistants on Griptape Cloud. Now your customer-facing agent can trigger those assistants mid-conversation, fetch results, and deliver answers built on your custom knowledge bases and rulesets, all without engineering involvement.

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Chosen by 800+ global brands across industries

Cloud AI orchestration made conversational

Manage assistants, trigger runs, retrieve results, and enforce rulesets through your Tars AI agent, turning Griptape Cloud into a conversational backend.

Create Assistants

Internal team needs a new specialized assistant. Your AI agent calls Griptape's assistant creation endpoint with the desired alias, model, system prompt, and tool attachments. A production-ready assistant spins up without touching the Griptape dashboard.

Trigger Assistant Runs

Customer asks a complex question requiring specialized knowledge. The agent initiates a run on the appropriate Griptape assistant, passing conversation context and knowledge base IDs, then streams the response back to the customer.

Retrieve Run Results

A previously triggered analysis job finishes processing. Your agent fetches the completed run's final output from Griptape Cloud and delivers the synthesized answer directly into the active customer conversation.

Monitor Run Status

Customer is waiting on a long-running analysis. The agent polls Griptape for the run's current status, providing progress updates and notifying the customer the moment results are available.

Manage Rulesets

Compliance team updates response guidelines. Your agent creates or retrieves rulesets by alias on Griptape Cloud, ensuring every assistant run enforces the latest governance policies and brand voice rules.

Deploy Custom Tools

Engineering ships a new capability as a Git repo. Your AI agent registers it as a tool in Griptape Cloud, tracks deployment status, and confirms readiness, letting developers deploy AI tools through conversation.

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Use Cases

AI orchestration scenarios in action

Discover how teams use conversational AI to manage Griptape Cloud assistants, trigger specialized knowledge runs, and deliver expert answers to customers.

Specialized Knowledge Answers on Demand

A customer asks a nuanced technical question about your product's enterprise compliance features. Your Tars AI Agent identifies the topic, triggers a run on your Griptape compliance assistant pre-loaded with your security documentation and SOC 2 reports, then streams back a detailed, accurate response. The customer gets expert-level answers instantly, and your compliance team avoids repetitive inquiries.

Automated Report Generation via Chat

A manager messages your internal bot requesting last quarter's performance summary. Your AI Agent creates a new run on Griptape's analytics assistant with the relevant knowledge bases attached, waits for completion, and delivers the formatted summary. Reports that took hours to compile are now generated within a single conversation exchange.

Self-Service Tool Deployment for Developers

A developer wants to deploy a new data-processing tool to Griptape Cloud. They message the agent with the GitHub repo URL. The agent registers the tool, monitors deployment status until completion, and confirms the tool is live and ready to attach to assistants. No tickets filed, no DevOps intervention.

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FAQs

Frequently Asked Questions

How does the Tars agent decide which Griptape assistant to trigger?

You configure routing logic in your agent's gambit. Based on the customer's question topic, keywords, or intent classification, the agent selects the appropriate Griptape assistant by alias or ID. For example, billing questions route to your finance assistant, while technical questions route to your engineering assistant.

Can the agent attach multiple knowledge bases to a single run?

Yes. The assistant run creation endpoint accepts additional_knowledge_base_ids and knowledge_base_ids parameters. Your agent can dynamically select which knowledge bases to include based on conversation context, giving the Griptape assistant access to exactly the right information.

What happens if a Griptape assistant run fails?

The agent detects failure status when polling the run. It then calls the error details endpoint to retrieve the specific failure reason. Depending on your configuration, it can retry the run automatically, escalate to a human operator, or inform the customer that the request is being handled manually.

Does Tars store the outputs from Griptape assistant runs?

No. Tars fetches run results in real time and uses them only to formulate the current response. The assistant's output stays in Griptape Cloud. Tars does not maintain a separate copy of your AI-generated content or knowledge base data.

Can I enforce governance rules on assistant responses through Tars?

Yes. Your agent can create and manage rulesets on Griptape Cloud, then attach them to runs. Rulesets control response tone, content boundaries, and compliance requirements. Every run inherits the latest rules without manual intervention.

How is this different from calling an LLM API directly?

Griptape Cloud provides managed assistants with persistent knowledge bases, rulesets, tool attachments, and run history. Direct LLM calls lack this infrastructure. Tars plus Griptape gives you governed, knowledge-aware AI responses rather than raw model outputs.

Can the agent stream Griptape run events in real time?

Yes. The integration supports the assistant run events stream endpoint. Your agent can subscribe to real-time events for a running job and relay progress updates to the customer, keeping them informed during longer processing tasks.

What Griptape Cloud plan do I need for the Tars integration?

Any Griptape Cloud plan that provides API access works with Tars. You need a valid Griptape Cloud API key with permissions to create assistants, initiate runs, and manage tools. Check Griptape's documentation for the specific plan features that match your usage volume.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

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“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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Get in touch

Email - sales@hellotars.com

Get in touch.

Email - sales@hellotars.com

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