Gmail
Customers email questions at all hours. Your AI agent monitors Gmail, drafts contextual replies, fetches message history, and keeps your inbox organized with labels, all within the conversation. Response times drop from hours to seconds.
From sending targeted replies to organizing threads and pulling attachments, your AI agent handles the email operations that eat up your team's day.
Gmail
Real scenarios where AI handles inbox management, customer follow-ups, and email-based support, freeing your team to focus on strategic work.
A prospect emails asking about your enterprise pricing at 11 PM. Your AI Agent fetches the email from Gmail, understands the request, composes a personalized reply with relevant pricing tiers and a calendly link, and sends it before your sales team starts their morning. The prospect wakes up to an answer and books a demo. No lead goes cold overnight.
A customer follows up on a billing dispute via email for the third time. Your AI Agent pulls the entire Gmail thread, reviews previous responses, and crafts a reply that acknowledges history and provides a resolution update. It labels the thread as 'Escalated' for your finance team. Context preserved, no repetition, faster resolution.
A customer requests a contract amendment via email. Your AI Agent reads the request, drafts a professional response with proposed changes, and saves it as a Gmail draft for your legal team to review before sending. Sensitive communications get AI speed with human oversight. Your team edits and sends in one click.
Gmail
FAQs
Tars requests gmail.modify scope, which allows reading, sending, and organizing emails. It also requests contacts.readonly for looking up contact information and userinfo scopes for profile details. You authorize via Google's standard OAuth flow and can revoke access anytime from your Google account security settings.
Yes. Emails sent through the Gmail API use the authenticated user's profile display name and email address. Recipients see the email as coming from you, not from Tars. The agent can also use send-as aliases if configured in your Gmail settings.
The agent uses Gmail's advanced search query syntax, the same operators you use in Gmail's search bar. It can filter by sender, subject, date range, labels, attachment status, and read/unread status. For example, it can find all unread emails from a specific customer within the last week.
No. Tars fetches email content from Gmail's API in real time during conversations. Message bodies, headers, and attachments are accessed live and used only for the current interaction. We do not maintain a separate copy of your Gmail data.
Yes. The agent can retrieve attachments from incoming emails using the Get Attachment endpoint. For outgoing emails, it supports sending attachments through both the Send Email and Create Draft endpoints. File size is limited by Gmail's 25 MB message limit.
Gmail's smart features offer short, generic suggestions within the Gmail interface. Tars AI Agents craft full, context-aware responses based on your business knowledge, handle multi-step workflows like labeling and forwarding, and work across channels beyond just Gmail, including WhatsApp, web chat, and SMS.
Yes. The agent can create new labels, apply labels to messages or entire threads, and remove labels. It can build automated workflows like labeling all resolved support emails or flagging high-priority customer messages. Both system labels (STARRED, IMPORTANT) and custom labels are supported.
The agent uses the Reply to Thread endpoint, which maintains the original subject line and thread structure. The reply appears in the same conversation view in Gmail. It can address the original sender or include CC/BCC recipients as needed.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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