Geoapify

Turn every location question into an instant answer with Geoapify and AI

Customers ask about directions, store locations, and delivery areas. Your AI agent answers using Geoapify's geocoding, routing, and places APIs in real time. Addresses become coordinates, coordinates become directions, and location data flows through conversations without human intervention.

Chosen by 800+ global brands across industries

Location intelligence built into conversation

Geocoding, routing, POI search, and reachability analysis available to your AI agent during live customer chats. Every location query gets a precise, data-driven response.

Geocode Addresses

Customer types a street address. Your AI agent calls Geoapify's forward geocoding endpoint, converts it to precise latitude and longitude coordinates, and uses the result to find nearby stores, calculate distances, or validate delivery eligibility.

Reverse Geocode Locations

A customer shares their GPS coordinates or drops a pin. Your agent converts those coordinates into a readable street address using Geoapify's reverse geocoding API, then confirms the location before proceeding with delivery scheduling or service area checks.

Calculate Routes

Customer asks how to reach your office from downtown. Your agent calls Geoapify's routing API with drive, walk, or bicycle mode, returns distance, estimated travel time, and turn-by-turn directions. Real navigation guidance inside the chat window.

Find Nearby Places

Customer asks 'Are there restaurants near your venue?' Your agent queries Geoapify's Places API with the venue coordinates and restaurant category, retrieves nearby options with names, ratings, and distances, and presents curated recommendations.

Autocomplete Addresses

As a customer types their address, your agent feeds partial input to Geoapify's autocomplete endpoint and returns validated address suggestions in real time. Fewer typos, fewer failed deliveries, and a smoother checkout conversation.

Generate Reachability Maps

Customer asks 'What can I reach within 30 minutes by car?' Your agent calls Geoapify's isoline API, calculates the reachable area polygon, and responds with a clear description of the coverage zone. Perfect for delivery radius questions and service area inquiries.

Geoapify

Use Cases

Location-powered customer experiences

From store locator conversations to delivery zone validation, see how businesses turn Geoapify location data into seamless AI-driven customer interactions.

Store Locator That Talks Back

A customer messages 'Where is your nearest branch to 123 Main Street?' Your AI Agent geocodes their address via Geoapify, queries nearby business locations, calculates walking and driving distances for the closest three stores, and presents results with estimated travel times. The customer picks a location and gets directions without leaving the chat.

Delivery Zone Validation in Real Time

A customer provides their address during checkout and asks if delivery is available. Your AI Agent geocodes the address with Geoapify, checks if the coordinates fall within your configured delivery polygon using the boundaries API, and confirms eligibility instantly. No manual lookups, no delayed responses, and out-of-zone customers get alternative options immediately.

Event Venue Directions on Demand

An attendee asks 'How do I get to the conference center from the airport?' Your AI Agent calls Geoapify's routing API with both locations, calculates routes for driving and public transit, and provides estimated travel times with turn-by-turn summaries. The attendee plans their trip without searching external map apps.

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Geoapify

FAQs

Frequently Asked Questions

Which Geoapify APIs can the AI agent access during customer conversations?

The agent can use forward geocoding, reverse geocoding, address autocomplete, routing, route matrix, isoline (reachability), places (POI search), boundaries, IP geolocation, postcode lookup, and more. Each endpoint is available as a tool action that the agent invokes based on the customer's question.

How does the agent handle addresses with typos or partial information?

Geoapify's geocoding engine corrects common spelling errors and parses partial addresses. The autocomplete endpoint suggests validated addresses from partial input. Your agent can present these suggestions to the customer for confirmation before proceeding, reducing failed lookups significantly.

Can the agent calculate routes for different travel modes like walking or cycling?

Yes. Geoapify's routing API supports drive, truck, bicycle, and walk modes. Your agent can ask the customer their preferred travel method, pass it as the mode parameter, and return route-specific distance, time, and turn-by-turn instructions tailored to that mode.

Does Geoapify support batch geocoding through the agent?

Yes. The batch requests endpoint processes up to 1,000 geocoding, reverse geocoding, routing, or isoline requests asynchronously. Your agent can queue bulk operations and retrieve results when ready, useful for processing customer lists or validating address databases.

What geographic coverage does Geoapify provide?

Geoapify uses OpenStreetMap data with global coverage. Geocoding, routing, and place searches work worldwide. However, data density varies by region, with stronger coverage in North America, Europe, and major metropolitan areas globally. The agent handles sparse-data areas gracefully with fallback responses.

How is using Tars with Geoapify different from embedding Google Maps?

Google Maps embeds are visual widgets. Tars with Geoapify creates conversational location experiences. Your agent understands natural language location questions, fetches the right data from the right Geoapify endpoint, and responds in plain language. Works across WhatsApp, SMS, and web without map rendering.

Can the agent determine a customer's approximate location from their IP address?

Yes. Geoapify's IP geolocation endpoint returns the approximate geographic location for any IP address. Your agent can use this to pre-fill location context, suggest the nearest store, or tailor content by region before the customer even provides their address.

What Geoapify credentials does Tars need?

Tars needs your Geoapify API key, which you generate in your Geoapify dashboard under My Projects. One API key provides access to all Geoapify endpoints. Enter it in the Tars Tools section, and the connection is live immediately. No OAuth flows or complex setup required.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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