Geoapify

Turn every location question into an instant answer with Geoapify and AI

Customers ask about directions, store locations, and delivery areas. Your AI agent answers using Geoapify's geocoding, routing, and places APIs in real time. Addresses become coordinates, coordinates become directions, and location data flows through conversations without human intervention.

Chosen by 800+ global brands across industries

Location intelligence built into conversation

Geocoding, routing, POI search, and reachability analysis available to your AI agent during live customer chats. Every location query gets a precise, data-driven response.

Geocode Addresses

Customer types a street address. Your AI agent calls Geoapify's forward geocoding endpoint, converts it to precise latitude and longitude coordinates, and uses the result to find nearby stores, calculate distances, or validate delivery eligibility.

Reverse Geocode Locations

A customer shares their GPS coordinates or drops a pin. Your agent converts those coordinates into a readable street address using Geoapify's reverse geocoding API, then confirms the location before proceeding with delivery scheduling or service area checks.

Calculate Routes

Customer asks how to reach your office from downtown. Your agent calls Geoapify's routing API with drive, walk, or bicycle mode, returns distance, estimated travel time, and turn-by-turn directions. Real navigation guidance inside the chat window.

Find Nearby Places

Customer asks 'Are there restaurants near your venue?' Your agent queries Geoapify's Places API with the venue coordinates and restaurant category, retrieves nearby options with names, ratings, and distances, and presents curated recommendations.

Autocomplete Addresses

As a customer types their address, your agent feeds partial input to Geoapify's autocomplete endpoint and returns validated address suggestions in real time. Fewer typos, fewer failed deliveries, and a smoother checkout conversation.

Generate Reachability Maps

Customer asks 'What can I reach within 30 minutes by car?' Your agent calls Geoapify's isoline API, calculates the reachable area polygon, and responds with a clear description of the coverage zone. Perfect for delivery radius questions and service area inquiries.

Geoapify

Use Cases

Location-powered customer experiences

From store locator conversations to delivery zone validation, see how businesses turn Geoapify location data into seamless AI-driven customer interactions.

Store Locator That Talks Back

A customer messages 'Where is your nearest branch to 123 Main Street?' Your AI Agent geocodes their address via Geoapify, queries nearby business locations, calculates walking and driving distances for the closest three stores, and presents results with estimated travel times. The customer picks a location and gets directions without leaving the chat.

Delivery Zone Validation in Real Time

A customer provides their address during checkout and asks if delivery is available. Your AI Agent geocodes the address with Geoapify, checks if the coordinates fall within your configured delivery polygon using the boundaries API, and confirms eligibility instantly. No manual lookups, no delayed responses, and out-of-zone customers get alternative options immediately.

Event Venue Directions on Demand

An attendee asks 'How do I get to the conference center from the airport?' Your AI Agent calls Geoapify's routing API with both locations, calculates routes for driving and public transit, and provides estimated travel times with turn-by-turn summaries. The attendee plans their trip without searching external map apps.

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Geoapify

Geoapify

FAQs

Frequently Asked Questions

Which Geoapify APIs can the AI agent access during customer conversations?

The agent can use forward geocoding, reverse geocoding, address autocomplete, routing, route matrix, isoline (reachability), places (POI search), boundaries, IP geolocation, postcode lookup, and more. Each endpoint is available as a tool action that the agent invokes based on the customer's question.

How does the agent handle addresses with typos or partial information?

Geoapify's geocoding engine corrects common spelling errors and parses partial addresses. The autocomplete endpoint suggests validated addresses from partial input. Your agent can present these suggestions to the customer for confirmation before proceeding, reducing failed lookups significantly.

Can the agent calculate routes for different travel modes like walking or cycling?

Yes. Geoapify's routing API supports drive, truck, bicycle, and walk modes. Your agent can ask the customer their preferred travel method, pass it as the mode parameter, and return route-specific distance, time, and turn-by-turn instructions tailored to that mode.

Does Geoapify support batch geocoding through the agent?

Yes. The batch requests endpoint processes up to 1,000 geocoding, reverse geocoding, routing, or isoline requests asynchronously. Your agent can queue bulk operations and retrieve results when ready, useful for processing customer lists or validating address databases.

What geographic coverage does Geoapify provide?

Geoapify uses OpenStreetMap data with global coverage. Geocoding, routing, and place searches work worldwide. However, data density varies by region, with stronger coverage in North America, Europe, and major metropolitan areas globally. The agent handles sparse-data areas gracefully with fallback responses.

How is using Tars with Geoapify different from embedding Google Maps?

Google Maps embeds are visual widgets. Tars with Geoapify creates conversational location experiences. Your agent understands natural language location questions, fetches the right data from the right Geoapify endpoint, and responds in plain language. Works across WhatsApp, SMS, and web without map rendering.

Can the agent determine a customer's approximate location from their IP address?

Yes. Geoapify's IP geolocation endpoint returns the approximate geographic location for any IP address. Your agent can use this to pre-fill location context, suggest the nearest store, or tailor content by region before the customer even provides their address.

What Geoapify credentials does Tars need?

Tars needs your Geoapify API key, which you generate in your Geoapify dashboard under My Projects. One API key provides access to all Geoapify endpoints. Enter it in the Tars Tools section, and the connection is live immediately. No OAuth flows or complex setup required.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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