Genderize

Let your AI agent know who it's talking to with Genderize name predictions

Your AI agent predicts customer gender from first names in real time, personalizing salutations and recommendations during live conversations. Process single names or batch up to ten at once, with statistical probability scores that guide confident personalization decisions.

Chosen by 800+ global brands across industries

Statistical name intelligence at conversation speed

Genderize brings probability-based gender predictions into every chat, so your AI agent personalizes interactions with data-driven confidence rather than blind assumptions.

Predict Single Name

Customer shares their first name during chat. Your AI agent queries Genderize, receives a gender prediction with probability and sample count, and personalizes the conversation instantly. High-confidence names get immediate personalization.

Batch Name Processing

Your agent collects multiple names from a group booking or team signup. Genderize processes up to ten names in a single API call, returning individual predictions so the agent can personalize follow-ups for each person efficiently.

Localized Batch Predictions

Processing names from a specific country? Your agent passes the ISO country code to Genderize's localized batch endpoint, improving accuracy for region-specific names. Same names, different countries, different correct predictions.

Confidence Scoring

Every Genderize response includes a probability score and data count. Your agent uses these signals to decide whether to personalize boldly or stay neutral. A 98% confidence triggers full personalization; a 60% confidence triggers gender-neutral language.

Country-Scoped Lookup

An ambiguous name arrives. Your agent detects the customer's country from their browser locale or profile data, passes the country_id parameter to Genderize, and gets culturally accurate results instead of global averages.

Diacritics and Multilingual Support

Customer names with accents, umlauts, or non-Latin characters? Genderize handles them natively. Your agent sends names as-is, and the API applies fallback matching to find results even when exact diacritics do not appear in the database.

Genderize

Use Cases

Data-driven personalization at work

Real scenarios where AI agents use name-based gender predictions to craft tailored interactions, from e-commerce recommendations to event registration follow-ups.

Tailored Product Suggestions Based on Name

A shopper types their name in your e-commerce chat widget. Your AI Agent sends it to Genderize and receives a 94% male prediction. The agent adjusts product carousels and recommendations to prioritize the men's collection. Relevance improves, browsing time increases, and the shopper finds what they need faster without manually filtering.

Group Event Registration Personalization

An event organizer submits ten attendee names through your booking form. Your AI Agent batch-processes all names through Genderize in a single API call, enriches each registration record with gender predictions, and generates personalized welcome emails with appropriate salutations. Your events team saves thirty minutes of manual data enrichment per group booking.

Culturally Aware Customer Greetings

A customer named Yuki messages from Japan. Your AI Agent detects the JP locale, passes both name and country code to Genderize, and receives a localized prediction. Instead of guessing with a global average, the agent uses Japan-specific data to choose the right greeting. Cultural sensitivity handled automatically, zero human intervention required.

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Genderize

Genderize

FAQs

Frequently Asked Questions

How accurate are Genderize predictions, and how does the agent handle uncertainty?

Genderize returns a probability score (0 to 1) and sample count for each name. Your agent can be configured with a confidence threshold. Names above 85% probability get full personalization. Names below that threshold receive gender-neutral messaging. You control the cutoff based on your brand's comfort level.

Can the agent process multiple customer names simultaneously?

Yes. Genderize supports batch requests of up to ten names per call. Your agent uses this for group bookings, team signups, or any scenario where multiple names arrive at once. Each name gets its own independent prediction with separate probability scores.

What does the count field in Genderize responses mean?

The count indicates how many data rows Genderize examined to produce the prediction. A count of 50,000 for the name 'John' means 50,000 records supported the result. Higher counts mean more reliable predictions. Your agent can use count as a secondary confidence signal alongside probability.

Does Genderize work with names that have accents or special characters?

Yes. Genderize supports diacritics from any language and non-Latin alphabets. The API first tries an exact match, then falls back to a diacritics-stripped version, then attempts to parse full names into first names. Your agent can send names as customers type them without preprocessing.

How is using Tars with Genderize different from calling the API directly?

Direct API calls require custom integration code for each channel and use case. Tars wraps Genderize into conversational logic, deciding when to query, what confidence threshold to apply, and how to adjust messaging. One setup covers web chat, WhatsApp, and SMS with consistent personalization across all channels.

Does Tars store the gender predictions from Genderize?

Tars queries Genderize in real time during conversations. Predictions are used within the active session to personalize messaging. Tars does not build a separate database of gender predictions. If you want to persist this data, configure your agent to write it to your CRM as a separate step.

What happens if Genderize cannot predict gender for a given name?

Genderize returns null for the gender field when no prediction is available. Your agent detects this and falls back to gender-neutral language. The conversation continues smoothly, and the customer never knows a prediction was attempted. No dead ends or error messages.

Can country-specific predictions override global results for the same name?

Yes. Passing a country_id parameter narrows the prediction to country-specific data. The name 'Kim' returns different gender probabilities for South Korea versus the United States. Your agent can detect customer locale and apply the appropriate country filter automatically.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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