Formsite
Your AI agent queries Formsite for form results, inspects question structures, and presents submission data to customers mid-conversation. Support teams stop fielding repetitive 'Did my form go through?' inquiries. Customers get the answers they need without waiting.
Your agent reads Formsite's form structures and results data, turning static form submissions into searchable, conversational knowledge.
Formsite
See how teams use AI agents to make Formsite submissions accessible, searchable, and actionable during live customer interactions.
A customer completes your Formsite survey and immediately asks the chatbot if their response was recorded. The AI agent fetches the latest form results, matches the customer's email against recent submissions, and confirms receipt with the timestamp. No support ticket created. The customer leaves satisfied within seconds of asking.
A buyer messages asking about the status of an order they placed through your Formsite order form. Your AI agent retrieves the form results, locates the order by reference number, and shares the submission details including items selected and payment method noted. The buyer gets clarity without a phone call to your fulfillment team.
Your compliance officer asks the AI agent how many registrations were received this month and what fields are captured. The agent lists all forms via Formsite's API, pulls the item structure for the registration form, and retrieves the result count. A quick compliance snapshot generated during a single chat exchange.
Formsite
FAQs
The agent calls Formsite's Get Form Results API with the form directory ID, then filters through returned results by matching customer-provided identifiers like email or reference number. It uses pagination and sort direction parameters to efficiently navigate large result sets.
Yes. The Get Form Items endpoint returns all questions in a form, including item IDs, question types, text labels, answer choices, and whether fields are required. This lets the agent explain what information a form collects without anyone checking the form builder.
Tars connects using your Formsite access token and API base URL, both of which you find in your Formsite account settings. The access token authenticates all API requests. You can regenerate it anytime to revoke access.
No. Every query fetches data live from Formsite's API during the conversation. Form results, item structures, and webhook configurations are retrieved in real-time and used only for the current interaction. Nothing is stored separately.
Formsite accounts are limited to 50 API calls per minute and 10,000 total API calls per day. The Tars agent operates within these limits. For high-traffic scenarios, the agent optimizes by fetching larger page sizes and caching within a single conversation session.
Formsite emails and exports deliver data to you. Tars delivers data to your customers during conversations. A customer can ask about their submission and get an instant answer. The agent also works across WhatsApp, SMS, and web, giving customers access wherever they prefer to communicate.
Yes. The Get Webhooks endpoint returns all webhook configurations for a form, including the target URL, status, trigger events, and settings. This is useful for developers and admins troubleshooting integrations through a quick chat with the agent.
The agent handles this automatically by making multiple paginated requests. Formsite supports page-based navigation, so the agent increments the page number until it finds the matching result. For common lookups, it starts with the most recent results first to minimize calls.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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