Firmao

Your Firmao CRM and invoicing data, served up by AI in real time

Customers ask about invoice status, pending offers, or task updates. Your AI agent pulls the answer straight from Firmao, retrieving documents, checking payment details, and surfacing project progress without anyone logging into the dashboard. Business operations answered conversationally.

Chosen by 800+ global brands across industries

CRM and invoicing actions, handled by conversation

Your agent reads invoices, manages offers, tracks tasks, and updates contacts inside Firmao, all triggered by a simple question from your team or customer.

Firmao

Use Cases

Business operations answered instantly

See how companies using Firmao turn routine CRM and invoicing inquiries into automated conversations that keep clients informed and teams productive.

Invoice Status Checks Without Back-and-Forth Emails

A client sends a message asking whether their invoice has been paid. Your AI Agent searches Firmao invoices by customer ID, finds the relevant document, and replies with the invoice number, total amount, amount already paid, and remaining balance. The client gets a definitive answer in seconds. Your accounting team never gets interrupted for routine payment status questions.

Offer Follow-Ups That Close Deals Faster

A prospect revisits your site and asks about the proposal your team sent. Your AI Agent retrieves the offer from Firmao, confirms the pricing, lists the included line items, and shows the validity period. If the offer is still active, the agent can walk them through next steps. Prospects get immediate answers instead of waiting for a sales rep callback. Conversion cycles shorten.

Project Updates Delivered on Demand

A customer wants to know how their project is progressing. Your AI Agent queries Firmao for related tasks, checks completion percentages and planned end dates, and assembles a status report covering what is done, what is in progress, and upcoming milestones. The customer feels informed and your project managers stay focused on execution rather than status update emails.

Try
Firmao

Firmao

FAQs

Frequently Asked Questions

How does the AI agent look up a specific invoice in Firmao?

The agent uses Firmao's REST API to query invoices. It can retrieve a single invoice by ID or list invoices filtered by customer, mode (sale or purchase), and date. The API returns full invoice details including line items, gross and net amounts, VAT, payment status, and due date. All data is fetched in real time from your Firmao organization.

Can the agent create invoices with multiple line items and VAT calculations?

Yes. The Create Invoice endpoint accepts an array of transaction entries, each with its own description, quantity, unit price, and VAT rate. The agent passes the total net, gross, and VAT amounts along with currency and payment terms. Firmao handles the numbering automatically when autoNumber is enabled.

What authentication method does the Firmao integration use?

Firmao uses Basic Authentication. You provide your organization ID and a Base64-encoded string of your API login and password. These credentials are stored securely in the Tars dashboard. The organization ID determines which Firmao workspace the agent accesses, so you control exactly which data is reachable.

Does Tars store copies of my Firmao invoices or customer data?

No. Tars queries Firmao in real time during each conversation. Invoice details, customer records, task data, and offer information are fetched live and used only to respond to the current request. We do not maintain a separate copy of your Firmao business data.

Can the agent update existing offers and change their status?

Yes. The Update Offer endpoint lets the agent modify fields like offerStatus, pricing, line items, customer references, validity dates, and payment terms. If a prospect accepts a quote, the agent can update the offer status directly in Firmao without anyone manually editing the record.

How is this different from logging into the Firmao dashboard?

The Firmao dashboard requires a login and manual navigation. With Tars, your clients and team members ask questions in plain language and get instant answers from Firmao data, whether on your website, WhatsApp, or any messaging channel. No Firmao login needed. Plus, the agent can cross-reference Firmao data with your other connected tools in one conversation.

Can the agent handle tasks with subtasks and assigned team members?

Yes. Firmao tasks support parent-child relationships through the parent field, and each task can have multiple responsible users assigned. The agent can retrieve a task with its full hierarchy, check completion percentages, update status, reassign users, and modify priority levels, all through the API.

What happens if a customer asks about an invoice that has been deleted?

Firmao uses soft deletes, marking invoices as deleted rather than removing them entirely. If the agent queries a deleted invoice, the API returns the record with a deleted flag. The agent can inform the customer that the invoice has been cancelled and suggest they contact your team if they believe this is an error.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

Still scrolling? We both know you're interested.

Let's chat about AI Agents the old-fashioned way. Get a demo tailored to your requirements.

Schedule a Demo