Finerworks
Customers ask about canvas sizes, framing options, and delivery timelines. Your AI agent pulls product catalogs and shipping rates from FinerWorks in real time, then submits print orders without anyone touching the dashboard. Artists sell more while managing less.
Your AI agent connects directly to FinerWorks' printing and fulfillment platform, turning customer inquiries into submitted orders complete with media selection, styling, and shipping details.
Finerworks
Real scenarios where AI handles product questions, print configuration, and order submission for artists and photographers selling through FinerWorks.
A collector discovers your portfolio at 1 AM and wants a 24x36 canvas gallery wrap of a landscape photo. Your AI agent pulls available media types from FinerWorks, confirms canvas and gallery wrap options, retrieves the shipping quote to their address, and submits the print order with all specifications. The artist wakes up to a confirmed order and reference ID, with fulfillment already underway.
A buyer messages asking about framing options for a portrait they want as a gift. Your AI agent fetches product types and style types from FinerWorks, explains the differences between float frames, traditional frames, and unframed prints, then shows pricing for each. The customer picks their favorite option and the agent submits the order immediately, no back-and-forth emails with the artist needed.
A potential buyer in Germany hesitates because they do not know what international shipping will cost. Your AI agent calls FinerWorks' shipping options endpoint with their address and order details, returns three carrier options with prices and delivery estimates. The buyer picks priority shipping and completes the purchase. Transparent pricing removes the friction that would have killed the sale.
Finerworks
FAQs
The agent calls FinerWorks' Submit Orders endpoint with the customer's shipping address, line items (including product codes or virtual inventory SKUs), and selected shipping method. FinerWorks processes the order, assigns a reference ID, and begins fulfillment. The agent can also validate orders first using the validate_only flag before final submission.
Yes. The agent retrieves all available media types from FinerWorks' API, which includes archival matte, glossy photo, canvas, watercolor paper, and more. It explains each option's characteristics to the customer, helping them choose the right medium for their artwork or photograph.
You need two keys: your FinerWorks Web API Key and your App Key. Both are available in your FinerWorks account when you log in. Enter them in the Tars dashboard under Tools, and the agent is ready to interact with your FinerWorks printing and fulfillment workflows immediately.
No. Tars passes order data directly to FinerWorks during the conversation. Customer addresses, order specifications, and payment references are transmitted in real time and not stored separately by Tars. FinerWorks handles all order records and fulfillment tracking on their end.
Absolutely. The agent fetches product types and style types from FinerWorks, which together define the complete product configuration: media, mounting, and frame selection. Customers can pick from gallery wraps, float frames, traditional frames, or unframed options, and the agent includes the correct product code when submitting the order.
The agent retrieves live shipping rates from FinerWorks' shipping options endpoint based on the actual order contents and destination address. These are the same rates you would see in the FinerWorks dashboard. Multiple carrier options with estimated delivery windows are returned so customers can choose their preferred speed and price.
The Shopify and Etsy apps automate fulfillment after a customer places an order on those platforms. Tars adds an intelligent conversation layer before the order. Your AI agent answers product questions, explains media and framing options, provides shipping quotes, and guides the customer through their decision. It works on your own website, WhatsApp, or any channel where you engage buyers.
Yes. Using the Add Images endpoint, the agent can upload up to five images at a time to your FinerWorks library, each with metadata and a source URI. This is useful when an artist finishes new work and wants it available for print orders without logging into the FinerWorks dashboard.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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