Exa
When customers ask complex questions, your AI agent searches the entire web with Exa's neural search, finds the most relevant sources, and delivers citation-backed answers in seconds. No keyword guessing, no irrelevant results, just accurate information at conversation speed.
From semantic search to real-time research, your AI agent taps into Exa's neural search engine to surface the exact information customers need, complete with source citations.
Exa
See how businesses use AI agents powered by Exa search to surface accurate, sourced information during customer interactions, turning every conversation into an informed exchange.
A prospect asks 'How does your product compare to CompetitorX?' Your AI Agent runs an Exa neural search for recent reviews and comparison articles, retrieves the most relevant excerpts, and presents a balanced summary with source links. The prospect gets a well-researched answer in seconds, building trust and keeping the conversation moving toward a purchase decision.
An existing customer asks about integrating your API with a third-party service. Your AI Agent searches Exa for relevant developer docs, tutorials, and community posts, then delivers step-by-step guidance with citations. The customer solves their technical question in one conversation instead of filing a support ticket and waiting hours for a response.
An enterprise prospect wants to understand current industry trends before committing. Your AI Agent queries Exa for recent research papers, news articles, and analyst reports on the relevant topic, generates a concise briefing with citations, and positions your product within the market landscape. The buyer gets decision-ready insights without scheduling a follow-up call.
Exa
FAQs
Exa uses embeddings-based semantic search that understands meaning and intent, not just keyword matching. When a customer asks a complex or multi-part question, Exa finds pages that actually answer the question, even if they do not contain the exact words used. The agent can also filter by domain, date range, and content category for precise results.
Yes. The Exa Answer endpoint produces direct, citation-backed answers to natural language questions. The agent presents the answer in the conversation along with links to the source documents, so your customers can verify the information themselves. You can choose between the standard model and exa-pro for more comprehensive results.
Exa supports category-specific search including company profiles, research papers, news articles, PDFs, GitHub repositories, tweets, LinkedIn profiles, financial reports, videos, and personal sites. Your agent can target the exact content type relevant to each customer question.
No. Search results and page contents are fetched in real-time from Exa during each conversation and used only to respond to the current customer query. Tars does not maintain a cache or database of Exa search results between sessions.
Yes. Exa's includeDomains and excludeDomains parameters let you control exactly where the agent searches. You can restrict results to your own documentation sites, trusted industry sources, or exclude competitor domains. Note that these are mutually exclusive, so you use one or the other per query.
An FAQ page is static and limited to what you have written. With Exa integration, your AI agent searches the live web in real-time, finding up-to-date answers from across the internet. It handles questions you never anticipated, surfaces current information, and provides source links, something a static FAQ simply cannot do.
The agent handles this gracefully by falling back to its trained knowledge base. If Exa returns no results matching the query, the agent acknowledges this, provides the best answer from its own training data, and offers to connect the customer with a human agent for further assistance.
Yes. The agent can create Exa Monitors on Websets that run on a schedule you define, automatically searching for new content matching your criteria. This is useful for tracking competitor mentions, industry news, or regulatory updates, and the results can trigger notifications or be surfaced in customer conversations.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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