eTermin
Customers want to schedule an appointment but hate filling out online forms. Your AI agent talks them through it, checks eTermin availability, creates the booking, and even applies a voucher, all within the chat. Bookings increase because the experience feels effortless.
Your AI agent manages the full appointment lifecycle in eTermin, from checking open slots and booking services to managing contacts and issuing discount vouchers.
eTermin
Real examples of how conversational scheduling through eTermin increases bookings, reduces missed appointments, and keeps your calendar running smoothly.
A patient visits your clinic's website at 9 PM wanting to book a consultation. Your AI Agent checks eTermin working times, finds available slots for the next morning, and creates a new contact record for the patient. The appointment is booked and confirmed in the chat. The patient does not have to call during office hours, and your front desk arrives to a fully scheduled morning.
A customer contacts your spa asking about treatments but is unsure what to book. Your AI Agent retrieves the full service list from eTermin, describes each option with duration and pricing, and helps the customer choose. Once decided, the agent creates their contact and books the appointment. The customer goes from undecided to booked in a single conversation without visiting a separate booking page.
You are running a holiday promotion and want to offer 20% off to engaged visitors. When a customer asks about pricing, your AI Agent creates a unique voucher in eTermin with a percentage discount and validity dates, then shares the code in the chat. The customer can apply it during checkout. Your promotions reach engaged prospects at the moment of highest intent.
eTermin
FAQs
The agent calls the Get Working Times endpoint with a specific calendar ID. eTermin returns the defined working hours and available blocks for that calendar. The agent then presents open slots to the customer. Your buffer times, break periods, and calendar-specific rules are all respected.
Yes. During the conversation, the agent collects the customer's first name, last name, and email. It then calls the Create Contact endpoint in eTermin to register them. This contact is linked to their appointment, so your booking records are always complete.
eTermin uses HMAC-SHA256 signed requests. You provide your public API key, private secret key, and a randomly generated salt in the Tars dashboard. Each API request is signed with the private key and salt, ensuring secure communication. No OAuth flow is needed.
No. The agent queries eTermin in real time during conversations. Appointment details, contact records, service lists, and working times are fetched live from your eTermin account. Tars does not maintain a copy of your scheduling data.
Yes. For cancellations, the agent calls the Delete Appointment endpoint with the appointment ID. For rescheduling, it cancels the existing booking and creates a new one based on the customer's preferred time. The customer handles everything in the chat without calling your office.
Yes. eTermin supports multiple calendars, and the agent can retrieve all calendars using the Get Calendars endpoint. When booking, the agent selects the appropriate calendar based on the requested service, staff member, or location, and checks working times for that specific calendar.
The eTermin widget is a form-based booking page. Tars adds a conversational layer that guides customers through service selection, answers questions, and handles edge cases before booking. It also works on WhatsApp and SMS, not just your website, reaching customers wherever they prefer to communicate.
Yes. The Create Voucher endpoint lets the agent generate vouchers with custom codes, discount types (percentage or fixed amount), and validity periods. The agent can share the voucher code with the customer in the chat and even help them apply it to their booking.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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