EchtPost
Your AI agent browses EchtPost templates and triggers physical postcard delivery during live chats. Thank-you notes, appointment reminders, and promotional mailers go out without anyone touching a printer. Offline marketing powered by online conversations.
Your AI agent taps into EchtPost to bridge the gap between chat and mailbox, turning digital interactions into tangible postcards your customers actually hold.
EchtPost
Real scenarios where businesses combine AI chat with physical postcard delivery to surprise, delight, and re-engage customers in ways digital-only channels cannot.
A customer completes a purchase and the AI Agent chats with them about their order. During the conversation, the agent retrieves your thank-you postcard template from EchtPost, confirms the design, and queues a personalized card to the customer's shipping address. They receive a real postcard days later. Brand loyalty you cannot achieve with another email.
A patient books a dental appointment through your AI Agent on WhatsApp. Instead of relying on email reminders that get buried, the agent pulls your appointment reminder template from EchtPost and triggers a postcard mailing. The patient finds the reminder on their kitchen counter the week before. No-show rates drop because physical mail gets noticed.
A lapsed customer messages your bot asking about new products. Your AI Agent recognizes them as inactive, browses EchtPost for your win-back campaign template, and sets the card in motion. The customer receives a personalized postcard with a discount code. Offline touchpoints reactivate customers that digital retargeting missed entirely.
EchtPost
FAQs
The agent retrieves your complete list of EchtPost postcard templates, including their IDs, names, descriptions, preview URLs, types, and creation timestamps. This is the foundation for selecting templates during conversations and feeding them into downstream mailing workflows via automation platforms.
The agent reads the template name, description, and type from EchtPost. You can configure conversation logic so that when a customer mentions a birthday, the agent suggests your birthday card template. For a purchase confirmation, it recommends your thank-you design. Matching rules live in your agent configuration.
Currently, the Tars integration retrieves template listings from EchtPost. To trigger actual postcard sending, you can combine this with automation platforms like Pipedream or PostGrid that connect to EchtPost's full API. The agent selects the template; the automation sends the card.
EchtPost uses a Bearer authorization token. In your Tars dashboard, you enter this token along with the API base URL (typically https://api.echtpost.de/v1). Once configured, the agent authenticates every request automatically. You can rotate your token at any time from your EchtPost account.
No. Tars fetches template data from EchtPost in real time during conversations. Template previews, names, and IDs are used within the chat session only. Customer addresses entered for mailing are passed through to your fulfillment workflow and not stored in the Tars platform.
The EchtPost dashboard requires someone to manually pick templates and enter addresses. Tars embeds that selection into a live customer conversation. Your AI agent recommends the right template contextually, captures the address during chat, and queues the mailing without any human switching between tools.
If your EchtPost account contains templates in multiple languages, the agent will list all of them with their descriptions. You can configure routing logic so German-speaking customers see templates in German and English-speaking customers see English designs, based on detected conversation language.
The agent will return an empty template list and can be configured to notify you or fall back to a different action. Before going live, ensure you have at least one active template in EchtPost so the agent has designs to offer during conversations.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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