Dock Certs

Verifiable credentials issued and verified through conversation

Applicants ask about their certification status. Partners need to verify a credential. Your AI agent handles it all by interfacing with Dock Certs in real-time, issuing blockchain-anchored credentials, checking revocation registries, and resolving DIDs without manual steps.

Chosen by 800+ global brands across industries

Credential lifecycle managed by AI

From issuance to verification and revocation checks, your AI agent operates Dock Certs' full credential infrastructure directly within customer conversations.

Verify Credentials Instantly

A partner receives a credential and asks if it is valid. Your agent calls Dock Certs' verification endpoint, checks the cryptographic proof and revocation status, and confirms authenticity, all in the same conversation without any manual document review.

Retrieve Credential Details

An applicant wants to review their issued certificate. Your agent fetches the credential by its unique ID from Dock Certs, returning the issuer, subject claims, issuance date, and current status so the holder has complete visibility.

Resolve Decentralized Identifiers

Someone provides a DID and needs to confirm it belongs to a specific organization. Your agent resolves the DID document from Dock's blockchain, returning the public keys and verification methods associated with that identity.

List Revocation Registries

An auditor asks which revocation registries are active for your organization. Your agent pulls the full list from Dock Certs, showing registry IDs and their associated credentials so compliance reviews happen conversationally.

Browse Issued Credentials

A program administrator needs an overview of all credentials issued. Your agent retrieves the credential metadata list from Dock Certs, including types, dates, and holder information, providing a summary without logging into the console.

Manage Webhook Notifications

Your operations team wants to set up real-time alerts for credential events. Your agent creates or lists Dock Certs webhooks, ensuring your systems get notified the moment a credential is issued, verified, or revoked.

Dock Certs

Use Cases

Credentials verified in real-time

How organizations issuing digital certificates use AI agents to streamline verification, support credential holders, and maintain compliance automatically.

Instant Credential Verification for Hiring Managers

A recruiter needs to verify a candidate's professional certification. They provide the credential ID to your AI Agent, which calls Dock Certs' verify endpoint, checks the cryptographic signature and revocation status, and returns a clear pass or fail result. The recruiter confirms the credential is valid in under a minute. No emails to the issuing body, no waiting days for manual confirmation.

Self-Service Certificate Lookups for Graduates

A graduate needs a copy of their digital certificate for a job application. They message your AI Agent with their name or student ID. The agent searches Dock Certs' credential list, finds the matching record, and shares the credential details including issuance date and issuer DID. The graduate gets what they need at midnight on a Sunday, no admin office hours required.

Compliance Audits Powered by Conversational Queries

An auditor asks how many active revocation registries your organization maintains and which credentials are linked to each. Your AI Agent queries Dock Certs for the registry list, cross-references with issued credentials, and presents a summary. The auditor gets structured compliance data through a simple chat. Your compliance team saves hours of manual report assembly.

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Dock Certs

Dock Certs

FAQs

Frequently Asked Questions

How does the AI agent verify a credential's authenticity through Dock Certs?

The agent sends the credential or presentation to Dock Certs' verification endpoint, which checks the cryptographic proof against the issuer's public key on the Dock blockchain and confirms it has not been revoked. The result is a boolean 'verified' status along with any error details. The entire check takes seconds and requires no manual review of signatures or blockchain records.

Can the agent issue new verifiable credentials during a conversation?

The agent can retrieve, verify, and manage existing credentials. Issuance workflows typically involve your backend systems creating the credential through Dock Certs' API with the appropriate DID and schema. The agent supports the verification and lookup side of the lifecycle, keeping issuance within your controlled processes.

What data does Tars access from Dock Certs, and is personal information exposed?

Tars accesses credential metadata, DID documents, and revocation registry information through Dock Certs' API. Personally identifiable information embedded in credentials is not stored by Tars. Dock itself never stores credential content on the blockchain. Data flows through the conversation and is not persisted.

Does the agent understand the difference between a DID and a verifiable credential?

Yes. The agent knows that a DID is a decentralized identifier representing an entity, while a verifiable credential is a signed claim about that entity. When someone asks to 'check a certificate,' the agent resolves whether they need credential verification or DID resolution and calls the appropriate Dock Certs endpoint.

Can the agent check if a specific credential has been revoked?

Yes. The verification endpoint automatically checks the credential's revocation status against the linked registry on the Dock blockchain. If a credential was revoked after issuance, the verification response will indicate it is no longer valid, and the agent communicates this clearly to the person asking.

How is using Tars different from directly using the Dock Certs web console?

The Dock Certs console requires login credentials, navigation through multiple screens, and technical understanding of DIDs and registries. With Tars, anyone can ask a question in plain language, and the agent handles the API calls behind the scenes. Recruiters, students, or auditors get answers without ever seeing a dashboard.

What happens if the Dock blockchain is temporarily unreachable?

If Dock Certs' API returns an error due to blockchain connectivity issues, the agent informs the user that verification is temporarily unavailable and suggests retrying shortly. It does not return a false positive or negative. Reliability depends on Dock's infrastructure uptime, which uses a Substrate-based blockchain designed for high availability.

Can the agent handle credentials issued by different organizations on the Dock network?

Yes. The verification endpoint works for any credential issued on the Dock network, regardless of the issuer. The agent resolves the issuer's DID, verifies the cryptographic signature, and checks the revocation registry. Cross-organization verification is a core feature of Dock's decentralized identity model.

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Real results, real customers, real stories

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Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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