DNSFilter

Give your MSP clients instant answers about DNS security policies

Your managed service clients ask about blocked domains, network configurations, and billing details. Your AI agent retrieves it all from DNSFilter in real-time, so support staff stop toggling between dashboards. Policy questions answered in seconds, not support tickets.

Chosen by 800+ global brands across industries

DNS security data at conversation speed

Your AI agent taps into DNSFilter's network, category, and billing APIs to answer client questions without anyone logging into the admin console.

DNSFilter

Use Cases

Network security support, automated

Real scenarios where MSPs and IT teams use AI agents to handle DNSFilter questions from clients and technicians faster than any dashboard lookup.

Instant Policy Lookups for MSP Client Questions

An MSP client messages asking why a website is blocked for their employees. Your AI Agent queries DNSFilter's category API, identifies the domain falls under 'Adult Content' filtering, and explains the active policy. The client understands the block reason instantly. Your technician avoids a 10-minute dashboard dive to answer a 30-second question.

Network Inventory Audits Without Manual Checks

During a quarterly review, your account manager needs a list of all networks protected by DNSFilter for a client. Your AI Agent pulls the complete network inventory, including names, IP ranges, and assigned policies. The manager pastes the summary into their report. No one had to log into the DNSFilter console or export a CSV.

Flagging Threats Directly from Support Conversations

A client reports that their employees are receiving phishing emails linking to a suspicious domain. Your AI Agent takes the domain, submits it to DNSFilter's threat suggestion API for analysis, and confirms the submission to the client. The threat gets flagged for the entire DNSFilter network. Your security team contributed to threat intelligence without filing a separate report.

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DNSFilter

DNSFilter

FAQs

Frequently Asked Questions

What data can the AI agent access from my DNSFilter account?

The agent can retrieve filtering categories, application categories, network configurations, IP address details, MAC address lists, block page settings, organization info, and billing data. It uses DNSFilter's REST API with your API key, so access is limited to what your key's permissions allow. No DNS query logs or raw traffic data are accessed.

Can the agent modify filtering policies or just read data?

Currently, the integration focuses on read operations: listing categories, networks, IPs, and billing info. The agent can also create new IP addresses in DNSFilter and submit domain threat suggestions. It does not modify filtering policies directly, which keeps your security configurations safe from accidental changes during conversations.

How do I generate the API key needed for the DNSFilter connection?

Log into your DNSFilter dashboard, navigate to your account settings, and generate an API token. Copy this token and paste it into the Tars tool configuration when adding DNSFilter. The key authenticates all API requests. You can rotate or revoke the key from DNSFilter's dashboard at any time without affecting other integrations.

Does Tars store any of my DNSFilter network or billing data?

No. Tars queries DNSFilter's API in real-time during conversations. Network configurations, IP addresses, and billing details are fetched live and used only to answer the current question. No copies of your DNSFilter data are stored in Tars. Each query is a fresh API call.

Can the agent handle questions about multiple DNSFilter organizations?

Yes. If your API key has access to multiple organizations (common for MSPs managing several clients), the agent can list and query across organizations. It retrieves organization-level data including billing and network details for whichever organization the conversation context requires.

How is this different from just using the DNSFilter dashboard?

The dashboard requires logging in, navigating menus, and knowing where to find information. The AI agent answers questions in plain language during a conversation. A client asks 'Why is example.com blocked?' and gets an answer in seconds, without anyone needing dashboard credentials or training on the DNSFilter interface.

What happens if the DNSFilter API rate limit is reached during a conversation?

The agent handles rate limiting gracefully. If a request is throttled, the agent informs the user that the data is temporarily unavailable and suggests trying again shortly. For most use cases, normal conversation volumes stay well within DNSFilter's API rate limits.

Can the agent explain filtering categories in plain language to non-technical clients?

Absolutely. The agent translates DNSFilter's technical category names into business-friendly language. Instead of returning 'category ID 47', it explains that the domain is blocked because it falls under gambling content according to the active filtering policy. Context is adapted to whoever is asking.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

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