Discord

Power your customer community with AI that understands Discord inside out

Your community lives on Discord, but support requests scatter across channels. Your AI agent verifies memberships, resolves invite links, checks entitlements, and retrieves user profiles through Discord's OAuth2 API. Community management and customer verification happen seamlessly within conversations.

Chosen by 800+ global brands across industries

Community intelligence your agent delivers

From user lookups to guild membership verification, your AI agent taps into Discord's ecosystem to identify, validate, and serve your community members in real time.

Discord

Use Cases

Community-powered customer experiences

Explore how businesses with active Discord communities use AI agents to verify members, manage access, and deliver personalized support based on server roles and entitlements.

VIP Member Verification for Priority Support

A customer contacts support claiming VIP status. Your AI Agent checks their Discord guild membership, verifies they hold the VIP role in your server, and automatically routes them to priority support. Members without the role get standard support. Your team stops manually cross-checking Discord roles against support tickets. Role-based routing happens in the conversation itself.

Premium Subscription Validation

A Discord user reports that premium features aren't working in your bot. Your AI Agent queries their entitlements for your application, identifies whether they have an active subscription, and checks if it has expired or been deleted. The agent can then provide targeted troubleshooting steps. No more asking users to send screenshots of their purchase history.

Community Invite Analytics for Growth Teams

Your growth team wants to understand which invite links drive the most joins. Your AI Agent resolves multiple invite codes, retrieves approximate member counts and presence data for each, and compares conversion potential across communities. The team gets actionable invite performance data without building custom analytics dashboards.

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Discord

Discord

FAQs

Frequently Asked Questions

What Discord data can the AI agent access through this integration?

The agent can retrieve user profiles, guild memberships, connected third-party accounts, OAuth2 authorization details, guild widget data, invite link information, and application entitlements. Access depends on the OAuth2 scopes granted during authorization, including identify, email, guilds, connections, and guilds.members.read.

Can the agent send messages to Discord channels?

The current integration focuses on reading Discord data for verification and identity purposes. It retrieves user profiles, checks memberships, and resolves invites. Message sending to channels would require bot-level permissions beyond the OAuth2 user scopes included in this integration.

How does the OAuth2 authorization work with Discord?

When you connect Discord in the Tars dashboard, you authorize through Discord's standard OAuth2 flow. You select which scopes to grant, such as identify, email, guilds, and connections. Tars receives an access token to make API calls on behalf of the authorized account. You can revoke access at any time from your Discord settings.

Can the agent verify if a user belongs to my specific Discord server?

Yes. The agent uses the guild member endpoint to check whether a specific user is a member of your guild. It retrieves their roles, nickname, and join date within that server. This is useful for gating support tiers, verifying community membership, or confirming VIP status.

Does Tars store Discord user data or guild information?

No. Discord data is queried live through the API during each conversation. User profiles, guild memberships, and connection lists are fetched in real time and used only to generate the agent's response. Tars does not maintain a database of your Discord community data.

What are Discord entitlements and how does the agent check them?

Entitlements represent premium offerings or subscriptions a user has purchased for your Discord application. The agent queries the entitlements endpoint with your application ID and can filter by active, deleted, or ended status. This lets you verify premium access without checking Discord's developer dashboard.

How is this different from using a standard Discord bot?

Discord bots operate within Discord channels. This integration lets your AI agent on your website, WhatsApp, or any channel access Discord data to verify identities and memberships. Your customers don't need to be in Discord to get verified. The agent works where your customers already are.

What Discord scopes are requested during authorization?

The integration requests identify, email, connections, guilds, guilds.join, guilds.members.read, applications.commands, messages.read, and openid scopes. These allow the agent to read user profiles, check guild memberships, list connected accounts, and verify application entitlements. You approve each scope during the OAuth2 flow.

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Privacy & Security

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At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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