DigiCert

Manage SSL certificates and PKI operations through AI-powered conversations

Your IT team fields constant requests about certificate status, user access, and compliance reports. Your AI agent connects to DigiCert's CertCentral API, checks permissions, lists intermediate certificates, and manages users. Certificate operations that took emails and tickets now happen in a single conversation.

Chosen by 800+ global brands across industries

Certificate lifecycle management, conversational

From permission checks to report configuration, your AI agent handles DigiCert CertCentral operations that previously required logging into the admin console.

DigiCert

Use Cases

SSL operations without the admin console

See how security teams, DevOps engineers, and IT administrators use AI agents to handle DigiCert certificate management tasks without navigating complex dashboards.

Instant Permission Checks for DevOps Teams

A DevOps engineer asks 'Can I reissue the production SSL cert?' Your AI Agent checks their DigiCert permission for cert:reissue, confirms they have the right access level, and provides the next steps for reissuance. The engineer gets a clear answer in seconds instead of waiting for an IT admin to check manually. Certificate renewals happen faster.

Automated User Access Auditing

Your security officer needs to verify who has access to your DigiCert CertCentral account. Your AI Agent pulls the complete user list with role details, flags any accounts with elevated privileges, and identifies users who haven't logged in recently. A compliance review that took hours of dashboard navigation finishes in one conversation.

Self-Service API Key Generation for Developers

A developer setting up CI/CD certificate automation needs a DigiCert API key. Your AI Agent verifies their identity, creates the key with appropriate role restrictions, and delivers it securely within the chat. The developer starts their automation immediately. No IT helpdesk ticket, no approval queue, no context switching.

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DigiCert

DigiCert

FAQs

Frequently Asked Questions

What DigiCert operations can the AI agent perform?

The agent can check user permissions, create API keys, list API access roles, retrieve intermediate certificates, audit CertCentral users with pagination, and update report configurations. These cover the most common administrative tasks for certificate lifecycle management.

Can the agent actually issue or renew SSL certificates?

The current integration focuses on administrative operations like permission checks, user management, and reporting. Direct certificate issuance and renewal would require additional CertCentral API endpoints. The agent can verify whether a user has cert:create or cert:reissue permissions, helping facilitate the process.

How does the AI agent handle API key generation securely?

When creating a DigiCert API key, the agent delivers it within the secure conversation context. DigiCert only shows the key once at creation time, so the agent reminds the user to save it immediately. Role restrictions can be applied to limit the key's permissions to specific operations.

What DigiCert permission strings does the agent understand?

The agent supports all standard DigiCert CertCentral permission strings like cert:create, cert:read, cert:reissue, and others documented in DigiCert's API glossary. When checking permissions, you can specify any valid permission string and the agent will verify it against the authenticated user's access level.

Does the agent store my DigiCert user data or certificate information?

No. All DigiCert data is queried live through the API during conversations. User lists, permission results, and certificate chain information are used only to generate the agent's response. Tars does not maintain a separate copy of your CertCentral account data.

Can the agent generate reports or only modify existing ones?

The current integration supports updating existing report configurations, including schedule, recipients, format, and metadata. You can change a report from CSV to another format, adjust the delivery schedule, or update the notification email list through conversation with the agent.

How is this different from using the DigiCert CertCentral dashboard directly?

The dashboard requires login, navigation, and manual operations. Your AI agent lets team members perform checks and lookups through natural language without CertCentral credentials. It also works across WhatsApp, Slack, or your website, so IT tasks don't require dashboard access.

What type of DigiCert API key do I need for this integration?

You need a CertCentral API key with appropriate permissions for the operations you want the agent to perform. Generate one from your DigiCert CertCentral account under API Keys. The key's role determines which endpoints the agent can access. Enter it in the Tars dashboard to complete setup.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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ISO
SOC 2
HIPAA

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