CommCare
Health workers, surveyors, and field agents interact with your AI agent to submit forms, verify credentials, and access reference data from CommCare in real time. Data flows from the field to your project dashboard without manual entry or connectivity delays.
From form submissions to user onboarding, your AI agent handles CommCare operations that keep field programs running smoothly across every project domain.
CommCare
See how global health organizations and field teams use AI agents with CommCare to eliminate manual data entry and keep programs on track.
A community health worker finishes a home visit and messages your AI agent on WhatsApp with the patient details. The agent structures the data into a valid CommCare XForm, includes all required metadata like deviceID, timestamps, and userID, and submits it directly. The supervisor sees the completed visit on the CommCare dashboard within seconds, no app download needed.
A vaccination campaign manager needs to add new vaccine codes to the reference data mid-rollout. They message the AI agent, which creates a new CommCare lookup table with the correct field definitions and global access flag. Field workers see updated vaccine options in their mobile app on the next sync, without any developer intervention or app redeployment.
A regional director needs to onboard five new supervisors across three locations for a maternal health project. Instead of navigating CommCare's admin panel for each user, they provide names, emails, and roles to the AI agent. The agent sends each invitation with correct location assignments and the App Editor role, completing in minutes what used to take an afternoon.
CommCare
FAQs
The agent constructs a complete OpenRosa-standard XML payload including all required metadata fields: deviceID, timeStart, timeEnd, username, userID, and a unique instanceID (UUID4). It submits this to CommCare's Form Submission API endpoint for your domain. CommCare processes it exactly like a form submitted from the mobile app.
Yes. Your AI agent collects responses conversationally on WhatsApp, structures them into valid XForm XML, and submits to CommCare. This is especially useful in areas where workers have low-end phones that cannot run the CommCare app, or when quick ad-hoc submissions are needed without opening the full application.
The API key requires different permissions depending on the actions you enable. Form submission needs basic API access. Creating lookup tables requires Edit Apps permission. Inviting web users needs Edit Web Users and Edit Access API permissions. Generate your API key under My Account Settings in CommCare HQ.
Yes. Every API call the agent makes is scoped to your specific CommCare domain or project identifier. Whether submitting forms, listing reports, or creating lookup tables, the agent targets the correct project space. You can configure multiple domains if your organization runs several CommCare projects.
Absolutely. Forms submitted via the API appear in CommCare's standard reports and data exports just like any other submission. They show up in your configured reports, can be downloaded through the Data Export tool, and feed into any dashboards or analytics you have set up.
The mobile app requires installation, training, and compatible devices. The Tars AI agent works through channels your workers already use, like WhatsApp or SMS. It also enables administrative tasks like user invitations and lookup table creation without accessing the CommCare web dashboard, reducing the technical barrier for program managers.
Yes. You specify the table tag, field names, and optional properties for each field. The agent calls CommCare's Lookup Table API with the exact structure you define. You can also set the is_global flag to make the table accessible to all users in the domain, or restrict it to specific roles.
No. Tars passes the form data directly to CommCare's API in real time. The XML payload is constructed during the conversation and submitted immediately. Tars does not maintain a separate database of your CommCare submissions. Your data stays in CommCare HQ under your organization's security controls.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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