Cloudcart
Shoppers ask about products, order status, and shipping options. Your AI agent searches your CloudCart catalog, retrieves order details, and manages shopping carts in real time. Customers get instant answers at any hour. Your support costs drop while conversion rates climb.
From product search to cart management to order tracking, your AI agent works directly with CloudCart's APIs to handle the full shopping experience conversationally.
Cloudcart
See how CloudCart stores use AI agents to answer product questions, guide purchases, and resolve order inquiries, turning browsers into buyers around the clock.
A visitor lands on your store and messages 'I need a gift for my wife under 40 euros.' Your AI Agent searches CloudCart by price range and category, finds matching products, and presents options with images, descriptions, and prices. The shopper picks a scarf and the agent adds it to the cart. A browsing visitor becomes a buyer in under two minutes, without ever using the search bar.
A customer messages your store asking 'Where is order #5432?' Your AI Agent calls CloudCart's Orders API, retrieves the order status and shipping details, and replies with the current tracking information. The customer gets peace of mind at 3 AM. Your support inbox has one fewer ticket when the team arrives in the morning.
A returning visitor has items sitting in their cart from last week. They message 'What is in my cart?' Your AI Agent retrieves the cart contents from CloudCart, lists each product with quantity and price, and asks if they would like to proceed to checkout. The customer updates a quantity and completes the purchase. Abandoned carts recover through a simple, guided conversation.
Cloudcart
FAQs
The agent calls CloudCart's Get Products endpoint with optional filters for search text, category, brand, price range, and pagination. It returns product names, descriptions, prices, stock levels, and images. Searches happen against your live catalog, so results always reflect current inventory.
Yes. The agent uses CloudCart's Add to Cart endpoint with the product ID and desired quantity. It can also update quantities with the Update Cart Item endpoint or remove items entirely. Cart changes happen in real time and are immediately reflected when the customer views their cart.
Tars requires your CloudCart store domain and an API key. The store domain is the unique URL of your CloudCart shop. The API key is generated from your CloudCart admin panel under the developer or integrations settings. Both are entered once in the Tars dashboard.
No. All data is fetched from CloudCart's API in real time during conversations. Product listings, order details, customer records, and cart contents are queried live. Tars does not maintain a separate copy of your store data.
Yes. The agent calls CloudCart's List Order Payment endpoint, filtering by order ID. It retrieves the payment status (paid, pending, or failed), payment method, and amount. This lets customers confirm whether their transaction was processed without waiting for email confirmation.
Yes. The agent can retrieve all variants for a product using CloudCart's variant endpoints. Each variant includes its own SKU, price, stock quantity, and option values such as size, color, or material. The agent can help customers find the exact variant they need.
The agent checks the product's quantity field from CloudCart. If stock is zero, it informs the customer the item is unavailable and can suggest similar products from the same category. If variants exist, it checks each variant individually so it can recommend available sizes or colors.
CloudCart's native search requires customers to browse and filter manually. Tars AI Agents hold actual conversations, understanding what the customer wants, asking clarifying questions, and presenting curated results. The agent also handles order inquiries, cart management, and multi-channel support across WhatsApp and Messenger.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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