ChatBotKit

Orchestrate your ChatBotKit bots from a single AI command center

Managing multiple chatbots across Slack, Discord, WhatsApp, and your website gets complicated fast. Your Tars AI agent connects to ChatBotKit to list bots, review conversation histories, create new integrations, and manage skillsets, giving your team a unified control layer over your entire conversational AI fleet.

Chosen by 800+ global brands across industries

Bot fleet management, simplified

Your AI agent reads ChatBotKit's bot inventory, conversation logs, datasets, and integrations. Managing a multi-channel chatbot deployment becomes a conversation, not a dashboard marathon.

Complete Conversations

Your application routes a user message to ChatBotKit through the Tars agent. It calls the Complete Conversation endpoint with the conversation ID and user text, receives the bot's reply, and passes it back. Conversational AI orchestration, handled programmatically.

Create Channel Integrations

Your team decides to deploy a support bot to a new email channel. The agent calls ChatBotKit's Create Integration endpoint with the bot ID, channel email, and configuration, establishing the connection without touching the ChatBotKit dashboard.

List All Bots

An operations manager asks how many bots are deployed. The agent retrieves the full bot inventory from ChatBotKit with pagination, presenting each bot's name and configuration so the team has a clear picture of their conversational AI landscape.

Review Conversation Logs

A QA lead needs to audit recent customer interactions. The agent retrieves conversation history from ChatBotKit, sorted by recency, and can drill into individual threads to surface the full message exchange between users and bots.

Build Reusable Skillsets

A developer wants to create a shared capability for multiple bots. The agent calls ChatBotKit's Create Skillset endpoint with a name, description, and skill configuration, making the skillset available for assignment across any bot in the account.

Browse Training Datasets

A content manager asks what knowledge bases are loaded. The agent lists all datasets in ChatBotKit with pagination, showing which data sources are available for bot training, so the team knows exactly what information their bots can reference.

ChatBotKit

Use Cases

Multi-bot operations, one conversation away

Development teams and operations managers use AI agents to manage ChatBotKit deployments, audit bot performance, and ship new integrations without context-switching between dashboards.

Weekly Bot Performance Audit in Minutes

Every Monday your QA lead needs to review the previous week's chatbot interactions. Your AI Agent calls ChatBotKit's List Conversations endpoint to pull recent sessions, then retrieves full message threads for flagged conversations using List Conversation Messages. The QA lead gets a summary of conversation volume, identifies problematic interactions, and documents improvement areas, all through a single conversational request instead of clicking through dozens of dashboard pages.

Deploying a New Support Bot to Slack in One Command

Your team builds a new internal IT help desk bot in ChatBotKit and needs it live on Slack by end of day. Instead of navigating integration settings manually, the project manager tells the Tars agent to create a Slack integration for the bot. The agent calls Create Integration with the bot ID and channel details, confirms the deployment, and reports back with the integration status. The bot is live before the next standup.

Enterprise Bot Inventory for Compliance Reporting

Your compliance team requires a quarterly inventory of all AI chatbots deployed across the organization. Your AI Agent calls List Bots to retrieve every bot in ChatBotKit, then calls List Integrations to map each bot to its deployment channels. The compliance officer receives a complete bot inventory with channel mappings, datasets used, and partner account details. A report that took half a day to compile manually is generated in a single conversation.

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ChatBotKit

ChatBotKit

FAQs

Frequently Asked Questions

How does the AI agent send messages through ChatBotKit bots?

The agent calls the Complete Conversation endpoint with a conversation ID and the user's text message. ChatBotKit processes the input through the assigned bot and returns the bot's reply. For real-time applications, you can set the accept header to application/jsonl to enable streaming responses.

Can I deploy ChatBotKit bots to new channels without opening the dashboard?

Yes. The agent uses the Create Integration endpoint to set up new channel connections. Provide the bot ID, a name for the integration, the channel email or configuration, and optional metadata. The integration becomes active immediately. This works for email, Slack, Discord, and other supported channels.

What API credentials does Tars need for ChatBotKit?

Tars requires your ChatBotKit API key, which you can generate from the ChatBotKit dashboard. The key grants access to bots, conversations, datasets, skillsets, and integrations within your account. You can list and manage your tokens using the List Tokens endpoint.

Does Tars store ChatBotKit conversation data or bot configurations?

No. Tars queries ChatBotKit's API in real time. Conversation histories, bot settings, dataset contents, and integration configurations remain in ChatBotKit's infrastructure. Tars only reads and writes through the API during active interactions.

Can the agent create shared skillsets that work across multiple bots?

Yes. The Create Skillset endpoint accepts a name, description, and data object containing skill definitions. Once created, skillsets can be attached to any bot in your ChatBotKit account. Use List Skillsets to review existing skill groups before creating new ones to avoid duplication.

How is this different from using the ChatBotKit dashboard or Node SDK directly?

The dashboard and SDK require developers to write code or navigate UI screens. The Tars integration lets non-technical team members manage bots through natural language. Operations, QA, and compliance teams can audit conversations, check deployments, and review datasets without development resources.

Can the agent access ChatBotKit partner sub-accounts?

Yes. The List Partners endpoint retrieves all partner accounts under your umbrella. This is useful for agencies or enterprises managing multiple ChatBotKit instances. The agent can surface a complete view of sub-accounts, their bots, and deployment status from a single query.

What datasets can the agent see in ChatBotKit?

The agent retrieves all datasets configured in your ChatBotKit account via the List Datasets endpoint. Datasets are structured knowledge sources used to train bots, covering product information, FAQs, policies, or any custom content. The agent shows dataset names and pagination details so your team knows what training data is available.

How to add Tools to your AI Agent

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Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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