Cardly

Turn conversations into handwritten cards your customers actually open

Physical mail gets a 90%+ open rate. Your AI agent triggers personalized Cardly cards based on customer milestones, purchases, or support interactions. Birthday cards, thank-you notes, and win-back mailers go out automatically while your team focuses on strategy, not stamps.

Chosen by 800+ global brands across industries

Physical outreach powered by conversation

Your AI agent turns digital interactions into tangible touchpoints, sending real handwritten cards through Cardly whenever a customer moment deserves more than an email.

Cardly

Use Cases

Real mail, triggered by real moments

Discover how businesses pair AI conversations with physical card delivery to create memorable customer experiences that digital channels cannot replicate.

Automated Birthday Cards That Build Loyalty

Your CRM flags a customer birthday. Your AI Agent selects a birthday card design from Cardly's artwork library, personalizes the message with the customer's name and a loyalty discount code, generates a preview, and places the order. A handwritten card arrives on their doorstep. Retention improves because customers feel genuinely valued, not mass-marketed.

Post-Purchase Thank-You Notes That Stand Out

A customer completes a high-value purchase. Your AI Agent automatically triggers a Cardly thank-you card with a personalized message referencing their specific order. The physical card arrives days later, reinforcing the buying decision. Repeat purchase rates climb because a handwritten note creates an emotional connection no email can match.

Win-Back Mailers for Lapsed Customers

A customer has not purchased in 90 days. Your AI Agent detects the lapse, selects a 'We miss you' card template, includes a personalized offer, and sends it through Cardly. Physical mail cuts through inbox fatigue. Lapsed customers re-engage because the tangible gesture feels intentional, not automated.

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Cardly

Cardly

FAQs

Frequently Asked Questions

How does the AI agent decide which card design to send?

You configure rules based on customer events, such as birthdays, purchase milestones, or support resolutions. The agent queries Cardly's artwork API, filters by your organization's approved designs, and selects the matching card. You can also set default artwork per event type so the agent chooses automatically.

Are the cards actually handwritten or printed to look handwritten?

Cardly uses a proprietary algorithm built from real handwriting samples. Each character varies naturally, mimicking genuine penmanship. The result is indistinguishable from a hand-penned note at a glance. You choose from multiple writing styles, each captured from a real person's handwriting.

Can the agent send cards to international addresses?

Yes. Cardly supports international delivery across multiple regions. Shipping methods and delivery timeframes vary by destination. The agent includes the recipient's full address when placing the order, and Cardly handles regional postal logistics. You can set country-specific shipping preferences through the API.

What happens if a card is undeliverable?

Cardly provides webhook events for undeliverable mail and change-of-address notifications. Your AI agent can subscribe to these events and alert your team, update the contact record, or trigger a follow-up action. No cards silently disappear without notification.

How are card-sending costs managed?

Cardly operates on a prepaid credit model. You load credits into your business account, and each card send deducts from the balance. The AI agent checks your balance before placing orders to prevent failed sends. API calls themselves are free, so you only pay for cards that actually get mailed.

Can I include QR codes or gift cards with the physical card?

Yes. Cardly supports embedding QR codes, promo codes, and gift card inserts with your cards. The AI agent can dynamically generate unique codes per recipient and include them in the card order, turning every physical touchpoint into a measurable marketing action.

Does Tars store my Cardly contact list data?

Tars creates and manages contact lists through Cardly's API in real time. Contact details are stored in Cardly's system, not duplicated in Tars. The agent reads and writes contact data live during conversations. You maintain full control over your lists directly in Cardly.

How is this different from an email marketing automation tool?

Email open rates hover around 20%. Physical mail from Cardly exceeds 90%. The AI agent combines the targeting precision of digital automation with the emotional impact of a tangible card. You get the scalability of software with the personal touch of handwritten correspondence, something email simply cannot deliver.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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ISO
SOC 2
HIPAA

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