Cardly

Turn conversations into handwritten cards your customers actually open

Physical mail gets a 90%+ open rate. Your AI agent triggers personalized Cardly cards based on customer milestones, purchases, or support interactions. Birthday cards, thank-you notes, and win-back mailers go out automatically while your team focuses on strategy, not stamps.

Chosen by 800+ global brands across industries

Physical outreach powered by conversation

Your AI agent turns digital interactions into tangible touchpoints, sending real handwritten cards through Cardly whenever a customer moment deserves more than an email.

Cardly

Use Cases

Real mail, triggered by real moments

Discover how businesses pair AI conversations with physical card delivery to create memorable customer experiences that digital channels cannot replicate.

Automated Birthday Cards That Build Loyalty

Your CRM flags a customer birthday. Your AI Agent selects a birthday card design from Cardly's artwork library, personalizes the message with the customer's name and a loyalty discount code, generates a preview, and places the order. A handwritten card arrives on their doorstep. Retention improves because customers feel genuinely valued, not mass-marketed.

Post-Purchase Thank-You Notes That Stand Out

A customer completes a high-value purchase. Your AI Agent automatically triggers a Cardly thank-you card with a personalized message referencing their specific order. The physical card arrives days later, reinforcing the buying decision. Repeat purchase rates climb because a handwritten note creates an emotional connection no email can match.

Win-Back Mailers for Lapsed Customers

A customer has not purchased in 90 days. Your AI Agent detects the lapse, selects a 'We miss you' card template, includes a personalized offer, and sends it through Cardly. Physical mail cuts through inbox fatigue. Lapsed customers re-engage because the tangible gesture feels intentional, not automated.

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Cardly

Cardly

FAQs

Frequently Asked Questions

How does the AI agent decide which card design to send?

You configure rules based on customer events, such as birthdays, purchase milestones, or support resolutions. The agent queries Cardly's artwork API, filters by your organization's approved designs, and selects the matching card. You can also set default artwork per event type so the agent chooses automatically.

Are the cards actually handwritten or printed to look handwritten?

Cardly uses a proprietary algorithm built from real handwriting samples. Each character varies naturally, mimicking genuine penmanship. The result is indistinguishable from a hand-penned note at a glance. You choose from multiple writing styles, each captured from a real person's handwriting.

Can the agent send cards to international addresses?

Yes. Cardly supports international delivery across multiple regions. Shipping methods and delivery timeframes vary by destination. The agent includes the recipient's full address when placing the order, and Cardly handles regional postal logistics. You can set country-specific shipping preferences through the API.

What happens if a card is undeliverable?

Cardly provides webhook events for undeliverable mail and change-of-address notifications. Your AI agent can subscribe to these events and alert your team, update the contact record, or trigger a follow-up action. No cards silently disappear without notification.

How are card-sending costs managed?

Cardly operates on a prepaid credit model. You load credits into your business account, and each card send deducts from the balance. The AI agent checks your balance before placing orders to prevent failed sends. API calls themselves are free, so you only pay for cards that actually get mailed.

Can I include QR codes or gift cards with the physical card?

Yes. Cardly supports embedding QR codes, promo codes, and gift card inserts with your cards. The AI agent can dynamically generate unique codes per recipient and include them in the card order, turning every physical touchpoint into a measurable marketing action.

Does Tars store my Cardly contact list data?

Tars creates and manages contact lists through Cardly's API in real time. Contact details are stored in Cardly's system, not duplicated in Tars. The agent reads and writes contact data live during conversations. You maintain full control over your lists directly in Cardly.

How is this different from an email marketing automation tool?

Email open rates hover around 20%. Physical mail from Cardly exceeds 90%. The AI agent combines the targeting precision of digital automation with the emotional impact of a tangible card. You get the scalability of software with the personal touch of handwritten correspondence, something email simply cannot deliver.

How to add Tools to your AI Agent

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Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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