Bugbug
When customers report website problems, your AI agent triggers BugBug automated browser tests in real time, checks recent test results, and confirms whether the issue is known or newly introduced. Faster triage, fewer repeat tickets, and proactive quality assurance around the clock.
Your AI agent becomes a QA power user, triggering browser tests, checking suite results, and surfacing test data the moment a customer reports a problem.
Bugbug
See how development and support teams use AI agents to validate issues, verify fixes, and keep customers informed with live test data from BugBug.
A customer messages 'Your signup form is broken on mobile.' Your AI Agent identifies the relevant BugBug test for the signup flow, triggers it with mobile viewport settings, and waits for results. If the test fails, the agent confirms the issue and logs it. If it passes, the agent asks for more details. The customer gets a real answer in under a minute, not a generic 'we will look into it.'
After a new release, a concerned client asks 'Is everything still working?' Your AI Agent pulls the latest test run details from BugBug filtered by the deployment timestamp, reviews pass/fail status across all critical suites, and gives the client a confidence summary. Your team skips the manual verification, and the client trusts the data.
A VIP customer's integration depends on your payment API. Your AI Agent periodically retrieves BugBug test results for the payment suite. When a test fails, the agent notifies the account manager before the customer even notices. Issues get addressed proactively. Customer trust stays intact.
Bugbug
FAQs
The agent matches the customer's issue description to the relevant test using your configured mappings. It then calls BugBug's Run Test API with the correct test ID and optional profile overrides for browser and viewport. Results return with step-by-step execution details so the agent can confirm whether the reported behavior is reproducible.
Yes. BugBug's Run Test API accepts a profile object that lets you specify browser type, device emulation, and viewport dimensions. When a customer reports an issue on a particular device, the agent passes those parameters to replicate the exact environment.
Tars needs your BugBug API key, which you generate in the BugBug web app under the Integration tab. This key grants access to read test suites, read test run details, and trigger test executions. You can regenerate or revoke the key at any time from your BugBug settings.
No. Tars queries BugBug's API in real time during each conversation. Test results, suite details, and run histories are fetched live and used only to respond in the current session. No test data is cached or stored in a separate database.
Yes. The BugBug Get Test Run Details endpoint supports time-based filtering, so the agent can retrieve historical test runs using the started_after parameter. Any test run in your BugBug account is accessible regardless of when it occurred.
The dashboard requires a human to log in, find the right test, and interpret results. Tars brings that data directly into customer conversations. When a customer asks about a bug, the agent validates it with BugBug test data in real time, without anyone switching tabs or waiting for QA to respond.
The agent handles this gracefully. After triggering a test, it polls BugBug for the test run status. If results are still pending, the agent informs the customer that verification is in progress and can follow up once results are available. No dead ends or timeouts for the customer.
In your Tars dashboard, navigate to Tools and select BugBug. Enter your BugBug API key with the Token prefix from the BugBug Integration tab. Once connected, attach the tool to your AI Agent Gambit. The agent will automatically call BugBug when customers ask about site issues or test results.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
.png)
%201.png)
%201.png)
