Brilliant Directories

AI-powered member management for your Brilliant Directories site

Visitors ask about memberships, and your AI agent signs them up on the spot. It creates user accounts, looks up member profiles, and retrieves directory categories in real-time. Your membership directory grows while your admin team focuses on community building instead of data entry.

Chosen by 800+ global brands across industries

Directory operations, handled conversationally

Your AI agent interacts with your Brilliant Directories site through its API, managing members, retrieving data structures, and keeping your directory current without admin panel work.

Register New Members

A visitor wants to join your directory. The agent collects their email, name, company details, and membership preferences during the chat, then creates their user account in Brilliant Directories with the right subscription plan. Signups happen inside the conversation.

Look Up Member Profiles

Someone asks about an existing member's listing. The agent retrieves user fields from Brilliant Directories by email or user ID, pulling profile details, company info, and contact data. Directory searches resolve without navigating the admin panel.

Retrieve Directory Categories

A potential member asks what categories your directory covers. The agent fetches all data categories from your Brilliant Directories site and presents the options. Visitors understand your directory's scope before committing to a membership.

Access Lead Fields

Your team needs to understand what lead data the directory captures. The agent retrieves all available fields in the leads table, including field types, labels, and required flags. Lead form structure becomes transparent through a simple conversation.

View Review Structure

Curious about what review data your directory collects? The agent fetches all fields from the reviews table, showing rating scales, text fields, and custom attributes. Understanding your review system takes one question.

Remove Member Accounts

An admin needs to remove a cancelled member. The agent deletes the user record from Brilliant Directories, with an option to remove their uploaded images as well. Account cleanup happens through conversation instead of multiple admin panel clicks.

Brilliant Directories

Use Cases

Membership directories that sell themselves

See how AI agents handle member signups, profile lookups, and directory inquiries for Brilliant Directories sites without manual admin intervention.

Visitor-to-Member Conversion in One Chat

A business owner visits your professional directory and asks about joining. Your AI Agent explains membership tiers, answers questions about listing visibility, then collects their business name, email, phone, and address. The agent creates their account in Brilliant Directories with the selected subscription plan. The new member gets instant access. Your directory grows while you sleep, and the signup did not require a single form page.

Member Lookup for Partnership Inquiries

A visitor asks if a specific company is listed in your directory. The AI Agent searches Brilliant Directories by company name or email, retrieves the member's profile details, and shares their public listing information. The visitor finds the business they were looking for. Your directory proves its value as a discovery tool, and the interaction happens without any admin involvement.

Category Exploration That Drives Signups

A potential member asks what industries your directory covers. The AI Agent pulls all data categories from Brilliant Directories and presents them in an organized list. The visitor discovers that their niche is represented, asks about pricing, and the agent walks them through membership options. Category browsing becomes a guided sales conversation that converts curious visitors into paying members.

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Brilliant Directories

Brilliant Directories

FAQs

Frequently Asked Questions

How does the AI agent create new member accounts in Brilliant Directories?

The agent uses Brilliant Directories' Create User API. It collects the required fields during conversation, including email, password, and subscription ID, plus optional details like company name, address, and phone number. The member account is created in your directory database in real-time, and the new user can log in immediately.

Can the agent assign different membership subscription plans?

Yes. Each user creation includes a subscription ID parameter that maps to your membership plans in Brilliant Directories. Configure your agent to present available plans, explain the benefits of each, and assign the correct subscription ID based on the visitor's choice. Plan assignment happens during the signup conversation.

What credentials does Tars need to connect to my Brilliant Directories site?

Tars requires your Brilliant Directories API key and your website domain. Generate the API key from your Brilliant Directories admin panel. The domain tells the API which directory site to connect to. Both values are stored securely, and you can regenerate your API key at any time.

Does Tars store member data from my directory?

No. Tars queries your Brilliant Directories site in real-time through the API. Member profiles, lead fields, and category information are fetched live during each conversation. No member data is replicated or stored outside your directory's own database.

Can the agent handle both member signups and member profile lookups?

Yes. The agent supports creating new users and retrieving existing user profiles by email or user ID. This means it can check whether a visitor already has an account before creating a duplicate, and it can pull up existing member details when returning members have questions.

What happens when a visitor provides incomplete information during signup?

The agent knows which fields are required versus optional for user creation. If a visitor skips a required field like email or subscription plan, the agent asks for it specifically. Optional fields like address or company can be left blank without blocking the signup. The conversation adapts to collect what is necessary.

Can the agent access my directory's custom user fields?

Yes. The Get User Fields API returns all available fields in your users_data table, including custom fields you have configured. The agent can see field names, types, labels, and whether they are required. It uses this information to collect the right data during member interactions.

How is this different from the built-in signup forms on my Brilliant Directories site?

Signup forms require visitors to fill out fields on a static page. Tars AI Agents guide visitors through the process conversationally, answering questions about membership benefits, explaining categories, and collecting information naturally. Plus, the agent works on WhatsApp, SMS, and social media, bringing signups to channels beyond your website.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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ISO
SOC 2
HIPAA

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