BoxHero

Answer 'Is it in stock?' instantly with AI-powered BoxHero lookups

Customers ask about product availability. Your sales team needs stock counts. Warehouse managers want movement reports. Your AI agent queries BoxHero's inventory data in real time and delivers accurate answers within the conversation. No spreadsheets to check, no warehouse calls to make, no guessing.

Chosen by 800+ global brands across industries

Inventory intelligence, one question away

Your AI agent taps into BoxHero's real-time inventory data to answer stock questions, pull transaction histories, and map warehouse locations during live conversations.

Check Item Stock

Customer asks if a product is available in their size. Your AI agent calls BoxHero's List Items endpoint, retrieves the current quantity across all warehouse locations, and confirms exact availability with specific counts before the customer moves on.

Track Stock Movements

Manager requests a summary of yesterday's inventory activity. Your AI agent calls BoxHero's List Basic Transactions endpoint with date filters, pulls all inbound, outbound, and transfer records, and delivers a formatted movement report in seconds.

List Warehouse Locations

Fulfillment team needs to identify which warehouse holds a product. Your AI agent calls BoxHero's List Locations endpoint, retrieves all configured storage areas with their IDs, and pinpoints where specific items are stored.

Retrieve Team Configuration

An admin verifies the account setup before running inventory queries. Your AI agent calls BoxHero's Get Team Info endpoint, returns the linked team name and operating mode, and confirms the integration is reading from the correct inventory workspace.

Filter by SKU Code

Procurement tracks a specific product's movement history. Your AI agent queries transactions filtered by SKU, retrieves every inbound and outbound record for that item within a date range, and calculates the net change so the team knows exactly what happened.

Query Multi-Location Stock

An order needs fulfillment from the closest warehouse. Your AI agent calls List Items with multiple location ID filters, compares stock levels across warehouses, and recommends the location that can ship fastest based on available inventory.

BoxHero

Use Cases

Stock answers for stock questions

Real scenarios where AI turns inventory queries into instant responses, replacing manual stock checks, spreadsheet lookups, and warehouse phone calls.

Real-Time Availability During Sales Conversations

A customer browsing your online store asks the chatbot 'Do you have the blue denim jacket in medium?' Your AI Agent calls BoxHero's List Items endpoint filtered by the relevant warehouse location, finds 12 units of that SKU in stock, and confirms availability immediately. The customer adds it to cart with confidence. Your sales team does not get pulled away from high-value tasks to answer a stock check that took the agent two seconds.

Morning Inventory Briefing for Warehouse Teams

Every morning at 8 AM, your warehouse manager asks the agent for yesterday's stock summary. Your AI Agent queries BoxHero's List Basic Transactions with the previous day's date range, categorizes results by transaction type (received, shipped, transferred), and delivers a formatted report showing totals for each category. The morning standup starts with data instead of guesses, and nobody spent 20 minutes building a spreadsheet.

Fastest Fulfillment Routing Across Warehouses

A high-priority order comes in and needs to ship same-day. Your AI Agent calls BoxHero's List Items endpoint for each warehouse location, compares available stock for the ordered SKUs, and identifies the warehouse with sufficient inventory closest to the shipping destination. The fulfillment team gets a routing recommendation in seconds. Orders ship faster, and customers receive deliveries sooner than they expected.

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BoxHero

FAQs

Frequently Asked Questions

How does the AI agent look up product availability in BoxHero?

The agent calls BoxHero's List Items endpoint, optionally filtered by one or more location IDs. The response includes each item's details and current quantities at each warehouse. The agent matches the customer's product request to the right SKU and returns precise stock counts. Results are live from BoxHero, not cached.

Can the agent pull inventory transaction reports for a specific date range?

Yes. The List Basic Transactions endpoint accepts start_date and end_date parameters in YYYY-MM-DD format. You can further filter by transaction type (in, out, move), SKU code, or warehouse ID. The agent combines these filters to generate exactly the movement report your team needs.

Where do I find my BoxHero API Token for the Tars connection?

Log into your BoxHero account on desktop, navigate to Settings, then Integrations and API. Generate a new API token there. This token authenticates all read requests for items, locations, transactions, and team information. Copy it into the Tars tool configuration when connecting BoxHero.

Does Tars store inventory data pulled from BoxHero?

No. Tars queries BoxHero's API in real time during conversations and displays the results, but does not maintain a separate inventory database. Stock levels, transaction records, and location data all live in BoxHero's cloud. Each query fetches fresh data so customers always see current availability.

Can the agent check stock across multiple warehouse locations at once?

Yes. The List Items endpoint accepts an array of location IDs. The agent calls List Locations first to retrieve your warehouse setup, then queries items with the relevant location filters. It can aggregate quantities across locations or report per-warehouse breakdowns depending on what the question requires.

What happens when there are more items than a single API page can return?

BoxHero uses cursor-based pagination. When more items exist beyond the current page, the response includes a cursor token for fetching the next batch. The agent handles this automatically, iterating through pages until the complete inventory list is retrieved or the specific item is found.

How is asking the AI agent different from checking BoxHero's mobile app directly?

The mobile app requires you to open BoxHero, navigate to the right section, and scan or search manually. The AI agent lets your customers and team ask in natural language on any channel. 'Is the red XL hoodie in stock at the downtown warehouse?' gets an answer without anyone opening an app, scanning a barcode, or looking up a SKU.

Can the agent flag products that are running low on stock?

You define minimum stock thresholds in the agent configuration. When querying items, the agent compares current quantities against your thresholds and highlights products that fall below the minimum. Use this for proactive low-stock alerts or to automatically include reorder recommendations in daily inventory briefings.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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HIPAA

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