BoxHero

Answer 'Is it in stock?' instantly with AI-powered BoxHero lookups

Customers ask about product availability. Your sales team needs stock counts. Warehouse managers want movement reports. Your AI agent queries BoxHero's inventory data in real time and delivers accurate answers within the conversation. No spreadsheets to check, no warehouse calls to make, no guessing.

Chosen by 800+ global brands across industries

Inventory intelligence, one question away

Your AI agent taps into BoxHero's real-time inventory data to answer stock questions, pull transaction histories, and map warehouse locations during live conversations.

Check Item Stock

Customer asks if a product is available in their size. Your AI agent calls BoxHero's List Items endpoint, retrieves the current quantity across all warehouse locations, and confirms exact availability with specific counts before the customer moves on.

Track Stock Movements

Manager requests a summary of yesterday's inventory activity. Your AI agent calls BoxHero's List Basic Transactions endpoint with date filters, pulls all inbound, outbound, and transfer records, and delivers a formatted movement report in seconds.

List Warehouse Locations

Fulfillment team needs to identify which warehouse holds a product. Your AI agent calls BoxHero's List Locations endpoint, retrieves all configured storage areas with their IDs, and pinpoints where specific items are stored.

Retrieve Team Configuration

An admin verifies the account setup before running inventory queries. Your AI agent calls BoxHero's Get Team Info endpoint, returns the linked team name and operating mode, and confirms the integration is reading from the correct inventory workspace.

Filter by SKU Code

Procurement tracks a specific product's movement history. Your AI agent queries transactions filtered by SKU, retrieves every inbound and outbound record for that item within a date range, and calculates the net change so the team knows exactly what happened.

Query Multi-Location Stock

An order needs fulfillment from the closest warehouse. Your AI agent calls List Items with multiple location ID filters, compares stock levels across warehouses, and recommends the location that can ship fastest based on available inventory.

BoxHero

Use Cases

Stock answers for stock questions

Real scenarios where AI turns inventory queries into instant responses, replacing manual stock checks, spreadsheet lookups, and warehouse phone calls.

Real-Time Availability During Sales Conversations

A customer browsing your online store asks the chatbot 'Do you have the blue denim jacket in medium?' Your AI Agent calls BoxHero's List Items endpoint filtered by the relevant warehouse location, finds 12 units of that SKU in stock, and confirms availability immediately. The customer adds it to cart with confidence. Your sales team does not get pulled away from high-value tasks to answer a stock check that took the agent two seconds.

Morning Inventory Briefing for Warehouse Teams

Every morning at 8 AM, your warehouse manager asks the agent for yesterday's stock summary. Your AI Agent queries BoxHero's List Basic Transactions with the previous day's date range, categorizes results by transaction type (received, shipped, transferred), and delivers a formatted report showing totals for each category. The morning standup starts with data instead of guesses, and nobody spent 20 minutes building a spreadsheet.

Fastest Fulfillment Routing Across Warehouses

A high-priority order comes in and needs to ship same-day. Your AI Agent calls BoxHero's List Items endpoint for each warehouse location, compares available stock for the ordered SKUs, and identifies the warehouse with sufficient inventory closest to the shipping destination. The fulfillment team gets a routing recommendation in seconds. Orders ship faster, and customers receive deliveries sooner than they expected.

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FAQs

Frequently Asked Questions

How does the AI agent look up product availability in BoxHero?

The agent calls BoxHero's List Items endpoint, optionally filtered by one or more location IDs. The response includes each item's details and current quantities at each warehouse. The agent matches the customer's product request to the right SKU and returns precise stock counts. Results are live from BoxHero, not cached.

Can the agent pull inventory transaction reports for a specific date range?

Yes. The List Basic Transactions endpoint accepts start_date and end_date parameters in YYYY-MM-DD format. You can further filter by transaction type (in, out, move), SKU code, or warehouse ID. The agent combines these filters to generate exactly the movement report your team needs.

Where do I find my BoxHero API Token for the Tars connection?

Log into your BoxHero account on desktop, navigate to Settings, then Integrations and API. Generate a new API token there. This token authenticates all read requests for items, locations, transactions, and team information. Copy it into the Tars tool configuration when connecting BoxHero.

Does Tars store inventory data pulled from BoxHero?

No. Tars queries BoxHero's API in real time during conversations and displays the results, but does not maintain a separate inventory database. Stock levels, transaction records, and location data all live in BoxHero's cloud. Each query fetches fresh data so customers always see current availability.

Can the agent check stock across multiple warehouse locations at once?

Yes. The List Items endpoint accepts an array of location IDs. The agent calls List Locations first to retrieve your warehouse setup, then queries items with the relevant location filters. It can aggregate quantities across locations or report per-warehouse breakdowns depending on what the question requires.

What happens when there are more items than a single API page can return?

BoxHero uses cursor-based pagination. When more items exist beyond the current page, the response includes a cursor token for fetching the next batch. The agent handles this automatically, iterating through pages until the complete inventory list is retrieved or the specific item is found.

How is asking the AI agent different from checking BoxHero's mobile app directly?

The mobile app requires you to open BoxHero, navigate to the right section, and scan or search manually. The AI agent lets your customers and team ask in natural language on any channel. 'Is the red XL hoodie in stock at the downtown warehouse?' gets an answer without anyone opening an app, scanning a barcode, or looking up a SKU.

Can the agent flag products that are running low on stock?

You define minimum stock thresholds in the agent configuration. When querying items, the agent compares current quantities against your thresholds and highlights products that fall below the minimum. Use this for proactive low-stock alerts or to automatically include reorder recommendations in daily inventory briefings.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

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At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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