BotStar
Your BotStar widgets become context-aware when Tars AI takes control. Initialize chat sessions preloaded with customer data, update visitor profiles mid-conversation, and route visitors to the right bot flow based on live intent. Every widget interaction turns personal without a single line of manual configuration.
From widget initialization to real-time profile syncing, your AI agent orchestrates BotStar's chat infrastructure so every visitor gets a conversation tailored to what they actually need.
BotStar
See how businesses combine AI-powered orchestration with BotStar widgets to personalize visitor experiences, rescue abandoned carts, and qualify leads without manual chat management.
A repeat customer visits your website after a recent purchase. Your AI Agent detects their email from a previous session, calls BotStar's Livechat Update to refresh their profile with order history tags, then boots the widget preloaded with their name and past purchase context. Instead of a generic greeting, Sarah sees 'Welcome back, Sarah, how's that new camera working out?' Repeat engagement climbs because conversations pick up where they left off.
A shopper adds three items to their cart but stalls at the payment step. Your AI Agent monitors page behavior, triggers BotStar's Open Chat endpoint, and launches a widget preloaded with the exact products in the cart. The agent offers free shipping or answers a sizing question right at the moment of doubt. Recovered revenue increases because help shows up precisely when hesitation begins, not after the visitor leaves.
A visitor clicks 'Request a Demo' on your SaaS site. Your AI Agent boots the BotStar widget with custom variables pointing to a qualification flow, asks about team size, budget, and current tooling, then captures responses via the Webview Send Response endpoint. Qualified leads route to your sales calendar with full context. Unqualified visitors receive a self-service resource library. Sales reps only spend time with prospects who fit your ICP.
BotStar
FAQs
The agent evaluates the visitor's current page, browsing path, and conversation history, then calls BotStar's Boot endpoint with the matching block ID. You configure flow-to-intent mappings in the Tars dashboard. Pricing page visitors get a sales qualification flow while support pages trigger a troubleshooting sequence automatically.
Yes. As the visitor shares their name, email, or preferences, the agent calls BotStar's Livechat Update endpoint in real time. Profile fields like first name, last name, email, tags, and avatar URL update immediately. On their next visit, BotStar recognizes them with the full context from this conversation.
Tars needs your BotStar API Access Token, which you generate from the BotStar dashboard under Pro or Enterprise plans. This token authenticates all widget control and webview API calls. No admin password or OAuth authorization is required. You can revoke the token from your BotStar settings at any time.
Tars processes visitor data in real time to facilitate the active conversation but does not maintain a separate copy of your BotStar user profiles. Names, emails, and tags are pushed directly to BotStar. Conversation transcripts follow your Tars data retention settings, which you control from your dashboard.
Absolutely. The Boot endpoint accepts a variables object with custom key-value pairs. Your agent can inject product names, pricing tiers, coupon codes, or referral sources. BotStar's chatbot flow reads these variables to branch its logic and personalize responses based on what the visitor was looking at before the chat opened.
The agent handles initialization errors gracefully. If the Boot call fails due to an invalid App ID or a network timeout, the agent retries once, then falls back to continuing the conversation without the widget. You can configure fallback behaviors in Tars, such as displaying a contact form or offering an email link instead.
BotStar's native flows follow predefined decision trees. Tars layers true intelligence on top by analyzing visitor intent, pulling data from your other connected tools like CRMs or e-commerce platforms, and dynamically selecting which BotStar flow to activate. Conversations adapt in real time instead of following rigid paths.
Yes. Tars supports multiple tool connections simultaneously. Your agent can use BotStar for website chat widgets while also integrating with Slack for team notifications, HubSpot for CRM updates, or Shopify for order lookups. Each tool handles its specialty within the same unified conversation flow.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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