Botsonic

Keep your Botsonic chatbot sharp with AI-managed training and FAQs

Your GPT-powered Botsonic chatbot is only as good as the data behind it. Your AI agent keeps that data fresh by uploading new URLs, pruning outdated content, reviewing conversation patterns, and updating starter questions. Chatbot accuracy improves continuously without anyone logging into the Botsonic dashboard.

Chosen by 800+ global brands across industries

Knowledge management for smarter chatbots

Your AI agent acts as a content operations assistant for Botsonic, keeping training data current and surfacing conversation insights that make your chatbot better every week.

Bulk Upload Training URLs

Your content team publishes a batch of new help articles. Your AI agent calls Botsonic's Bulk Upload URLs endpoint with the full list, submits every URL for processing, and confirms the knowledge base now includes the latest documentation. No manual copy-pasting required.

Review Conversation History

Customer success team wants to see what visitors ask the chatbot most. The agent queries Botsonic's Get All Conversations endpoint, retrieves paginated interaction threads, and highlights recurring questions and topics that need better coverage.

Audit Training Sources

An admin needs to know exactly what data powers the chatbot. Your agent calls Get All Bot Data, retrieves the complete list of files, URLs, and resources feeding the bot, and delivers an organized inventory for review or compliance purposes.

Refresh Starter Questions

Marketing wants the chatbot greeting to match a new campaign. The agent calls Update Starter Question to modify the opening prompt text and suggested answer, deploying fresh conversation starters that align with your current messaging.

Search FAQ Coverage

Product team suspects the chatbot is missing answers on a new feature. The agent queries Get All FAQs with a search term, checks whether relevant question-answer pairs exist, and identifies gaps that need new FAQ entries.

Remove Stale Content

An old product page gets deprecated. Your agent calls Delete Bot Data or Delete Uploaded File to remove the outdated source from the chatbot's training set. The bot stops referencing information that no longer applies to your business.

Botsonic

Use Cases

Smarter chatbot, less manual upkeep

Discover how businesses use AI agents to manage Botsonic's training data, analyze conversation quality, and keep customer-facing chatbots accurate.

50 New Help Articles Trained in One Request

Your documentation team ships a major update with 50 new support articles. Instead of pasting URLs one by one, your AI Agent receives the full URL list, calls Botsonic's Bulk Upload URLs endpoint, and queues all 50 pages for training. The chatbot starts answering questions about the new features within minutes. Your content team never opens the Botsonic dashboard, and customers get accurate answers from day one.

Weekly Chatbot Performance Reviews on Autopilot

Every Monday, your AI Agent queries Botsonic's Get All Conversations endpoint, pulls the past week of customer interactions, identifies the most frequent unanswered or poorly answered questions, and sends a digest to the customer success team. The team prioritizes FAQ improvements based on real conversation data rather than guesswork. Chatbot accuracy climbs week over week without manual transcript review.

Seasonal Chatbot Greetings That Update Themselves

Your marketing calendar includes holiday promotions, product launches, and seasonal campaigns. Your AI Agent calls Botsonic's Get All Starter Questions before each campaign window, swaps the opening prompts to match the promotion with Update Starter Question, then reverts to standard messaging when the campaign ends. Visitors always see relevant greetings without anyone remembering to update the chatbot manually.

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FAQs

Frequently Asked Questions

How does the AI agent add new training content to Botsonic?

The agent calls Botsonic's Bulk Upload URLs endpoint with a list of web page URLs and the target bot ID. Botsonic crawls each URL, extracts the text content, and incorporates it into the chatbot's knowledge base. The agent confirms the number of URLs successfully queued for processing.

Can the agent tell me which questions my Botsonic chatbot fails to answer?

Yes. The agent retrieves conversation history through Get All Conversations, analyzes interaction patterns, and identifies questions where the chatbot provided weak or no answers. It cross-references these gaps with your current FAQ list using Get All FAQs to show exactly where coverage is missing.

What API token does Tars need for Botsonic?

Tars requires the Botsonic API Token generated from your Writesonic dashboard. This token provides access to bot data retrieval, URL uploads, conversation listing, FAQ management, starter question updates, and content deletion. API access availability depends on your Botsonic plan tier.

Does Tars store any customer conversation data from Botsonic?

No. Tars queries Botsonic's API in real time to retrieve conversation threads during active analysis requests. Customer messages, chatbot responses, and interaction metadata are processed only during the current session. No separate copy of your Botsonic conversation data is maintained by Tars.

Can the agent update multiple starter questions at once for a new campaign?

The Update Starter Question endpoint handles one question at a time by ID. For campaign launches involving multiple starter questions, the agent retrieves all current prompts with Get All Starter Questions, then iterates through updates for each one. Botsonic recommends limiting to three active starter questions to avoid overwhelming visitors.

What happens when a training URL's content changes after the initial upload?

Botsonic does not automatically re-crawl URLs after the initial processing. When a source page is updated, call Bulk Upload URLs again with the same URL to refresh the content. You can configure your agent to periodically re-upload high-priority URLs on a schedule to keep knowledge current.

How is managing Botsonic through Tars different from using the Botsonic dashboard?

The Botsonic dashboard requires manual navigation to upload files, review conversations, and edit starter prompts. Through Tars, your team manages these operations via natural language requests. Ask to 'add these 20 URLs to the chatbot' or 'show me unanswered questions from last week' and the agent handles the API calls behind the scenes.

Can the agent manage multiple Botsonic chatbots across different websites?

Yes. The agent calls Get All Bots to list every chatbot in your account, then scopes each subsequent operation (URL uploads, conversation retrieval, FAQ queries) to a specific bot ID. This lets you maintain training data and review conversations across all your Botsonic deployments from a single interface.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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