Botsonic

Keep your Botsonic chatbot sharp with AI-managed training and FAQs

Your GPT-powered Botsonic chatbot is only as good as the data behind it. Your AI agent keeps that data fresh by uploading new URLs, pruning outdated content, reviewing conversation patterns, and updating starter questions. Chatbot accuracy improves continuously without anyone logging into the Botsonic dashboard.

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Knowledge management for smarter chatbots

Your AI agent acts as a content operations assistant for Botsonic, keeping training data current and surfacing conversation insights that make your chatbot better every week.

Bulk Upload Training URLs

Your content team publishes a batch of new help articles. Your AI agent calls Botsonic's Bulk Upload URLs endpoint with the full list, submits every URL for processing, and confirms the knowledge base now includes the latest documentation. No manual copy-pasting required.

Review Conversation History

Customer success team wants to see what visitors ask the chatbot most. The agent queries Botsonic's Get All Conversations endpoint, retrieves paginated interaction threads, and highlights recurring questions and topics that need better coverage.

Audit Training Sources

An admin needs to know exactly what data powers the chatbot. Your agent calls Get All Bot Data, retrieves the complete list of files, URLs, and resources feeding the bot, and delivers an organized inventory for review or compliance purposes.

Refresh Starter Questions

Marketing wants the chatbot greeting to match a new campaign. The agent calls Update Starter Question to modify the opening prompt text and suggested answer, deploying fresh conversation starters that align with your current messaging.

Search FAQ Coverage

Product team suspects the chatbot is missing answers on a new feature. The agent queries Get All FAQs with a search term, checks whether relevant question-answer pairs exist, and identifies gaps that need new FAQ entries.

Remove Stale Content

An old product page gets deprecated. Your agent calls Delete Bot Data or Delete Uploaded File to remove the outdated source from the chatbot's training set. The bot stops referencing information that no longer applies to your business.

Botsonic

Use Cases

Smarter chatbot, less manual upkeep

Discover how businesses use AI agents to manage Botsonic's training data, analyze conversation quality, and keep customer-facing chatbots accurate.

50 New Help Articles Trained in One Request

Your documentation team ships a major update with 50 new support articles. Instead of pasting URLs one by one, your AI Agent receives the full URL list, calls Botsonic's Bulk Upload URLs endpoint, and queues all 50 pages for training. The chatbot starts answering questions about the new features within minutes. Your content team never opens the Botsonic dashboard, and customers get accurate answers from day one.

Weekly Chatbot Performance Reviews on Autopilot

Every Monday, your AI Agent queries Botsonic's Get All Conversations endpoint, pulls the past week of customer interactions, identifies the most frequent unanswered or poorly answered questions, and sends a digest to the customer success team. The team prioritizes FAQ improvements based on real conversation data rather than guesswork. Chatbot accuracy climbs week over week without manual transcript review.

Seasonal Chatbot Greetings That Update Themselves

Your marketing calendar includes holiday promotions, product launches, and seasonal campaigns. Your AI Agent calls Botsonic's Get All Starter Questions before each campaign window, swaps the opening prompts to match the promotion with Update Starter Question, then reverts to standard messaging when the campaign ends. Visitors always see relevant greetings without anyone remembering to update the chatbot manually.

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FAQs

Frequently Asked Questions

How does the AI agent add new training content to Botsonic?

The agent calls Botsonic's Bulk Upload URLs endpoint with a list of web page URLs and the target bot ID. Botsonic crawls each URL, extracts the text content, and incorporates it into the chatbot's knowledge base. The agent confirms the number of URLs successfully queued for processing.

Can the agent tell me which questions my Botsonic chatbot fails to answer?

Yes. The agent retrieves conversation history through Get All Conversations, analyzes interaction patterns, and identifies questions where the chatbot provided weak or no answers. It cross-references these gaps with your current FAQ list using Get All FAQs to show exactly where coverage is missing.

What API token does Tars need for Botsonic?

Tars requires the Botsonic API Token generated from your Writesonic dashboard. This token provides access to bot data retrieval, URL uploads, conversation listing, FAQ management, starter question updates, and content deletion. API access availability depends on your Botsonic plan tier.

Does Tars store any customer conversation data from Botsonic?

No. Tars queries Botsonic's API in real time to retrieve conversation threads during active analysis requests. Customer messages, chatbot responses, and interaction metadata are processed only during the current session. No separate copy of your Botsonic conversation data is maintained by Tars.

Can the agent update multiple starter questions at once for a new campaign?

The Update Starter Question endpoint handles one question at a time by ID. For campaign launches involving multiple starter questions, the agent retrieves all current prompts with Get All Starter Questions, then iterates through updates for each one. Botsonic recommends limiting to three active starter questions to avoid overwhelming visitors.

What happens when a training URL's content changes after the initial upload?

Botsonic does not automatically re-crawl URLs after the initial processing. When a source page is updated, call Bulk Upload URLs again with the same URL to refresh the content. You can configure your agent to periodically re-upload high-priority URLs on a schedule to keep knowledge current.

How is managing Botsonic through Tars different from using the Botsonic dashboard?

The Botsonic dashboard requires manual navigation to upload files, review conversations, and edit starter prompts. Through Tars, your team manages these operations via natural language requests. Ask to 'add these 20 URLs to the chatbot' or 'show me unanswered questions from last week' and the agent handles the API calls behind the scenes.

Can the agent manage multiple Botsonic chatbots across different websites?

Yes. The agent calls Get All Bots to list every chatbot in your account, then scopes each subsequent operation (URL uploads, conversation retrieval, FAQ queries) to a specific bot ID. This lets you maintain training data and review conversations across all your Botsonic deployments from a single interface.

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At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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