Borneo

Let AI handle data privacy requests while Borneo guards your infrastructure

When customers ask about their personal data or auditors request compliance reports, your AI agent queries Borneo's discovery engine for answers. Data subject access requests processed in minutes instead of days. Privacy operations scaled without scaling your compliance team.

Chosen by 800+ global brands across industries

Data privacy actions at conversation speed

Your AI agent taps into Borneo's ML-powered scanning and compliance platform to answer privacy questions, trigger audits, and manage data subject requests live.

Monitor Scan Progress

An auditor asks for the status of a scheduled data discovery scan. Your AI agent calls Borneo's Access Scan Iteration endpoint, retrieves the completion percentage, scan results, and metadata, then provides a real-time progress update with findings summary.

Schedule Cloud Scans

Your security team needs a fresh PII scan across S3 buckets. The agent triggers Borneo's Create and Schedule Cloud Resource Scan API, configures infotype detection for GDPR or HIPAA compliance categories, and sets the scan frequency. No dashboard navigation required.

Register Data Recipients

Compliance officer needs to add newly discovered data processors to the system. The agent calls Borneo's Add Discovered Recipients endpoint, submits the recipient IDs in bulk, and confirms each has been registered in the compliance database.

Archive Recipient Records

A customer invokes their GDPR right to erasure. Your agent triggers Borneo's Archive Discovered Recipient endpoint, moves the individual's data to archived state, and generates a confirmation that the deletion request has been processed.

Create Dashboard Users

IT admin needs to grant a new team member access to Borneo's compliance dashboards. The agent calls the Create Dashboard User endpoint with role assignments, and the new user is provisioned without filing an IT ticket.

Export Compliance Reports

Legal team requests a current inventory of sensitive data findings. The agent calls Borneo's Export Filtered Leaf Resources endpoint, pulls categorized results across cloud environments, and delivers a structured report for regulatory review.

Borneo

Use Cases

Privacy compliance on autopilot

Real scenarios where AI handles data subject requests, compliance audits, and sensitive data inquiries through Borneo's discovery platform.

Data Subject Access Requests Resolved in Minutes

A customer emails asking what personal data you hold about them. Your AI Agent receives the request, queries Borneo's scan results to locate all instances of their PII across cloud infrastructure, compiles the findings into a structured report categorized by infotype, and sends it to the customer. What used to take your privacy team days now happens automatically while maintaining full audit trails for GDPR compliance.

Proactive Compliance Verification for Enterprise Sales

A prospect on a demo call asks about your data security practices. Your AI Agent queries Borneo's compliance reporting endpoints, retrieves your current HIPAA and SOC 2 posture across all scanned cloud accounts, and surfaces specific details about how sensitive data is discovered and protected. The sales team closes deals with verified compliance information rather than vague assurances.

Automated Privacy Incident Triage

Borneo detects unencrypted PII in an unexpected storage location. Your AI Agent receives the scan iteration alert, evaluates the severity using Borneo's Data Breach Evaluation endpoint, creates a prioritized incident summary, and notifies the security team with full context. Privacy incidents get triaged and escalated before they become regulatory problems.

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FAQs

Frequently Asked Questions

How does the AI agent retrieve sensitive data locations from Borneo?

The agent calls Borneo's Scan Iteration API to access discovery results. When an auditor or customer asks where PII is stored, the agent queries completed scans, retrieves infotype matches across your cloud resources, and presents findings categorized by data type. The actual sensitive data values are never exposed, only metadata about their locations.

Can the agent trigger new compliance scans or only read existing results?

Both. With appropriate API permissions, the agent schedules new scans using Borneo's Create Scan endpoint, specifying resource types, compliance frameworks like GDPR or HIPAA, and inspection depth (Surface, Audit, or Forensic). For read-only deployments, restrict the agent to querying scan status and results.

What Borneo API permissions does Tars need?

Tars requires your Borneo API key with access to scan operations, recipient management, and compliance reporting endpoints. For automated remediation, additional permissions for data archival may be needed. We recommend granting minimum necessary access following least-privilege principles.

Does Tars store copies of discovered sensitive data from Borneo?

No. Tars queries Borneo's API and receives metadata about where sensitive data exists, not the actual PII, PHI, or financial data itself. Your sensitive information never leaves Borneo's secure environment. Tars only processes location references and compliance status during the active conversation.

Can the agent process GDPR right-to-erasure requests automatically?

Yes. When a customer requests data deletion, the agent calls Borneo's Archive Discovered Recipient endpoint to move their records to archived state. You can configure approval gates for deletion operations if your internal policy requires human review before permanent removal.

What happens if a Borneo scan is still running when the agent queries it?

The agent checks the scan iteration status before returning results. If a scan is still in progress, it reports the current completion percentage and estimated finish time. You can configure the agent to either wait for completion or return partial results based on your preference.

How is this different from using the Borneo dashboard directly?

Borneo's dashboard requires manual navigation and technical knowledge of data security concepts. Tars brings privacy operations into natural conversations, whether for customer-facing data requests or internal compliance queries. Customers can self-serve their GDPR requests without your team logging into a specialized interface.

Does the agent support scans across multiple cloud accounts like AWS, GCP, and Azure?

Yes. Borneo supports multi-account scanning across AWS, GCP, Azure, Google Drive, OneDrive, and SaaS applications. The agent queries scan results across all connected accounts and filters responses by specific cloud environments when answering compliance questions.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

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