Better Stack
When customers report issues, your AI agent already knows. It checks Better Stack monitors, retrieves incident status, and provides real-time system health updates. Support conversations informed by live monitoring data, without waiting for engineering escalation.
From uptime checks to incident details, your AI agent accesses Better Stack monitoring data to answer status questions instantly.
Better Stack
See how DevOps and support teams use AI agents with Better Stack to resolve issues faster with real-time observability data.
A customer reports they cannot access your application. Your AI Agent queries Better Stack's monitor status, confirms an active incident affecting the API endpoint, and provides the current status with estimated resolution time. The customer gets immediate acknowledgment instead of waiting in a support queue.
A client asks for last month's availability metrics for their SLA review. Your AI Agent retrieves monitor availability data from Better Stack for the requested date range, calculates uptime percentages, and summarizes any incidents. Enterprise clients get accurate SLA documentation without manual report generation.
A user complains that the dashboard loads slowly. Your AI Agent fetches response time data from Better Stack monitors, identifies latency spikes correlating with the reported timeframe, and shares relevant metrics. Support teams diagnose performance issues with data instead of guesswork.
Better Stack
FAQs
The agent uses Better Stack's Uptime API to query monitors by ID or list all monitors. It retrieves current status, last check time, and response codes. When a customer asks about service health, the agent fetches live data and confirms operational or degraded state.
Yes. The agent calls Better Stack's availability endpoint with from_date and to_date parameters. It retrieves uptime percentages, incident counts, and downtime duration for the specified period. Perfect for generating SLA compliance summaries.
Tars needs a Better Stack API token with read access to Uptime, Telemetry, or both depending on your use case. Generate tokens in your Better Stack team settings. The integration uses read-only access and cannot modify monitors or acknowledge incidents unless configured.
No. Tars queries Better Stack APIs in real-time. Monitor status, response times, and incident details are fetched live during conversations. We do not cache historical metrics or maintain a separate monitoring database.
With appropriate API permissions, the agent can perform write operations. Configure carefully as this allows automated incident acknowledgment. Most implementations use read-only access and escalate write actions to human operators.
Slack integration pushes alerts to channels. Tars AI Agents have conversations, answering questions like 'What was our uptime last week?' on demand. The agent interprets natural language and retrieves specific data, complementing push notifications with pull-based queries.
The agent reports monitor status accurately. If monitors show healthy but the customer experiences issues, the agent can escalate to engineering for investigation. It may be a localized problem not yet detected by monitoring.
Yes. Configure multiple API tokens for different teams. The agent can query the appropriate workspace based on context, service name, or customer segment. Useful for agencies or enterprises managing multiple properties.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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