Agility CMS

Your headless CMS content, now powering intelligent customer conversations

Transform static content into dynamic answers. Your AI agent taps directly into Agility CMS to pull articles, product details, and page content in real-time. Visitors get accurate, up-to-date responses drawn from your single source of truth, while content teams maintain full control in the CMS.

Chosen by 800+ global brands across industries

Content retrieval your agent can handle

Your AI agent becomes a content expert, pulling the exact information visitors need from your Agility CMS instance without manual lookups or outdated cached data.

Agility CMS

Use Cases

Content-powered conversations in action

See how businesses use Agility CMS with AI agents to turn their content library into an interactive knowledge resource that responds to every visitor inquiry.

Documentation Questions Answered Instantly

A developer asks how to implement a specific feature at midnight. Your AI Agent searches your Agility CMS documentation library, retrieves the relevant guide with code examples, and walks them through the implementation step by step. No waiting for support hours. No digging through search results. The developer ships their feature and your docs prove their value.

Product Information On Demand

A potential customer asks about product specifications your sales page does not cover. Your AI Agent queries Agility CMS for the detailed product content item, extracts the specific specs they need, and presents a clear comparison. The prospect gets answers before they bounce to a competitor. Your content team never even knew the question was asked.

Multi-Language Support From One Content Source

An international visitor asks a question in Spanish. Your AI Agent retrieves the localized content from your Agility CMS instance using the appropriate locale code, ensuring they receive accurate information in their language. One CMS, multiple locales, seamless multilingual support without duplicating your AI agent configuration.

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Agility CMS

Agility CMS

FAQs

Frequently Asked Questions

How does the AI agent retrieve content from my Agility CMS instance?

The agent uses Agility's Content Fetch API to query your instance in real-time. When a visitor asks a question, the agent determines which content item, list, or page contains the answer, makes the API call, and extracts the relevant information. All content is fetched live from your CMS, ensuring responses reflect your latest published updates.

Can the agent access content across different locales in Agility CMS?

Yes. Agility CMS supports multiple locales, and the agent passes the appropriate locale code with each API request. If you manage content in English, Spanish, and French, the agent retrieves the correct localized version based on the visitor's language preference or the conversation context.

What Agility CMS API credentials does Tars require?

Tars needs your Agility CMS API key, which you generate in your Agility dashboard under Settings and API Keys. The API key provides read access to your content through the Content Fetch API. You control which content the agent can access based on your API key permissions.

Does the integration work with Agility's page management features?

Yes. The agent can retrieve full page data including metadata, content zones, and page modules. This means content stored in your page templates and modular components is accessible, not just standalone content items. Your page-based content architecture works seamlessly with the AI agent.

How does Tars handle Agility CMS content models and custom fields?

Agility CMS lets you define custom content models with specific fields. The agent retrieves these models and understands your content structure dynamically. Whether you have blog posts with author references or products with specification fields, the agent accesses all custom field data when answering questions.

Can the agent keep up with content changes using sync tokens?

Agility CMS provides Content Sync APIs with tokens for incremental updates. While the agent queries live content by default, you can configure caching strategies that leverage sync tokens for high-traffic scenarios. Most implementations simply fetch fresh content on each query for guaranteed accuracy.

What happens if someone asks about unpublished or draft content?

The agent only accesses published content through the Content Fetch API. Draft or scheduled content that has not yet been published remains invisible to the agent. Your editorial workflow stays intact, and visitors only receive information you have explicitly published in Agility CMS.

How is this different from adding a search bar to my Agility CMS site?

A search bar returns links for visitors to click and read. The Tars AI Agent extracts and synthesizes content into direct answers within the conversation. Visitors get immediate responses without navigating away. Plus, the agent works across WhatsApp, SMS, and other channels where traditional site search cannot reach.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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