AgentMail

Email inboxes built for AI agents, not just humans

Your AI agents need their own email addresses to communicate with customers, services, and other agents. AgentMail gives each agent a dedicated inbox where it can receive inquiries, send responses, and maintain conversation threads autonomously. No more routing emails through shared mailboxes.

Chosen by 800+ global brands across industries

Autonomous email powers for your agents

Every AI agent deserves its own inbox. These email capabilities let your agents communicate independently, maintaining conversation context and responding in real-time.

AgentMail

Use Cases

When AI agents need their own email identity

See how businesses use AgentMail to give their AI agents autonomous email capabilities, from handling support requests to coordinating with external services.

Support Agent With Its Own Inbox

A customer emails support@yourcompany.com at midnight with a billing question. Your AI Agent, operating from its AgentMail inbox, receives the message instantly. It retrieves the customer's account details, checks their billing history, and sends a personalized response from support-agent@agentmail.to within seconds. The customer gets an answer before morning, and your human team arrives to a lighter queue.

Verification Codes and Service Authentication

Your AI agent needs to sign up for an external service that requires email verification. Using its AgentMail inbox, the agent submits the registration form with its own email address, monitors for the incoming verification code, extracts the code from the message, and completes authentication automatically. No human intervention needed for routine account setups.

Multi-Agent Email Coordination

A sales inquiry comes in that requires input from both your sales agent and scheduling agent. Your sales agent receives the email in its AgentMail inbox, processes the request, then CCs the scheduling agent to coordinate availability. Both agents collaborate over email threads, keeping the customer in the loop, until the meeting is booked. Seamless handoffs between specialized agents.

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AgentMail

AgentMail

FAQs

Frequently Asked Questions

How does AgentMail differ from sending emails through my company's SMTP server?

AgentMail provides dedicated inboxes designed for AI agent workflows, not just email sending. Each agent gets its own address, can receive replies, maintain threaded conversations, and use semantic search to retrieve past messages. Traditional SMTP handles outbound only, while AgentMail enables true two-way communication for autonomous agents.

Can my AI agent receive and read emails, not just send them?

Yes. AgentMail is built for two-way email communication. Your agent can receive incoming messages to its inbox, list all messages with filters like unread or labeled, and retrieve specific message content. This lets agents monitor for replies, process incoming requests, and participate in full email conversations.

What authentication does Tars need to connect to AgentMail?

Tars connects to AgentMail using your API key. Generate the key in your AgentMail dashboard, then enter it in the Tars Tools section. The API key grants access to send emails, list inbox contents, and retrieve messages. You control which inboxes the key can access through AgentMail's permissions.

Does AgentMail handle email deliverability like SPF and DKIM?

Yes. AgentMail manages SPF, DKIM, and DMARC authentication automatically, so emails from your agent's inbox pass spam filters and reach recipients. This is especially important for AI agents sending transactional or support emails where deliverability directly impacts customer experience.

Can my agent use a custom domain like support@mycompany.com?

AgentMail supports custom domains on paid plans. You can configure your agent to send and receive from addresses on your own domain, maintaining brand consistency. The Developer plan includes support for up to 10 custom domains with full DNS configuration guidance.

How does the AI agent search for specific emails in its inbox?

AgentMail provides a list messages endpoint with filtering options. Your agent can filter by labels like unread or important, paginate through results, and sort by timestamp. For finding specific content, AgentMail also offers semantic search capabilities that let agents query their inbox for contextually relevant messages.

What happens when a customer replies to an email my agent sent?

The reply arrives in your agent's AgentMail inbox like any incoming email. Your Tars agent can be configured to monitor for new messages via webhooks or periodic inbox checks. When a reply arrives, the agent retrieves the message, processes the content, and can respond automatically within the same thread.

Is AgentMail secure enough for customer communication?

AgentMail is SOC 2 Type I compliant and uses TLS encryption for all email transmission. The platform includes automatic malware scanning for attachments. Your agent's inbox is isolated, and API access is controlled through scoped keys. This makes it suitable for handling customer support and transactional email workflows.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

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