Affinda

Transform documents into instant answers with AI-powered Affinda parsing

Candidates submit resumes, vendors send invoices, customers upload documents. Your AI agent processes them in seconds using Affinda's document intelligence, extracting 100+ fields with 99% accuracy. No manual data entry. No processing delays. Documents become actionable data during the conversation.

Chosen by 800+ global brands across industries

Document intelligence your agent can wield

From resume parsing to invoice extraction, these are the document processing powers your AI agent gains with Affinda's machine learning backbone.

Affinda

Use Cases

Document automation scenarios

Watch how AI agents transform document submission into immediate value, whether processing candidate applications or vendor invoices.

Resume Processing for Recruitment Chatbots

A job applicant uploads their resume during a chat session. Your AI Agent sends the PDF to Affinda's parsing engine, which extracts name, contact info, work experience, skills, and education in under 3 seconds. The agent confirms receipt, summarizes key qualifications back to the candidate, and routes the structured data to your ATS. Recruiters see qualified candidates instantly instead of manually reviewing uploads.

Invoice Submission Without Data Entry

A vendor asks about submitting an invoice for payment. Your AI Agent accepts the document upload, sends it to Affinda for extraction, and pulls out vendor name, invoice number, line items, tax amounts, and payment terms. The agent confirms the total amount with the vendor and creates the payable record. Your AP team processes invoices without ever typing a single field.

Document Status Queries Answered Instantly

An applicant messages asking about their submitted resume. Your AI Agent queries Affinda for documents matching their email, retrieves the parsing status and extracted data, and confirms what information was captured. If any fields need verification, the agent asks follow-up questions. Applicants get immediate feedback without waiting for HR to manually check.

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Affinda

Affinda

FAQs

Frequently Asked Questions

What document types can the AI agent parse through Affinda?

Affinda supports resumes, CVs, invoices, receipts, purchase orders, and custom document types. The agent can process PDFs, Word documents, images, and scanned files. Affinda's VEGA engine understands 56 languages, so international documents work with the same accuracy as English ones.

How accurate is Affinda's resume parsing for candidate data?

Affinda's NextGen Resume Parser delivers up to 99% accuracy across 100+ extracted fields including work history, skills, education, and contact details. It handles any resume format or template. The agent receives confidence scores for each field, so you can auto-accept high confidence data and flag uncertain extractions for review.

Does the agent store documents or just process them?

You control this through Affinda's settings. Documents can be deleted immediately after parsing, kept for a specified retention period, or stored indefinitely in collections. The agent queries Affinda in real-time, it does not maintain a separate document database. Your data governance policies determine what persists.

How long does document parsing take during conversations?

Typical resume processing averages 2-3 seconds. Invoice parsing ranges from 2-5 seconds depending on complexity and line items. The agent can provide progress updates to customers while waiting, ensuring they know their document is being processed rather than sitting in silence.

Can the agent correct parsing errors in extracted data?

Yes. When parsed data needs adjustment, the agent uses Affinda's annotation update APIs to fix specific fields. If a candidate notices their job title was misread, the agent can update that single annotation without reprocessing the entire document. Corrections persist in Affinda for future reference.

What happens if Affinda cannot parse a submitted document?

The agent handles failures gracefully. If a document is corrupted, password-protected, or in an unsupported format, Affinda returns an error status. The agent informs the customer, suggests alternative formats like PDF instead of Pages, and offers to accept a new upload. No dead ends.

How do I organize documents across multiple hiring campaigns or vendors?

Use Affinda's workspace and collection system. The agent can create collections for specific job requisitions, vendor categories, or time periods. Documents route to appropriate collections based on conversation context. Your team finds relevant documents without searching through unorganized uploads.

Can the agent match parsed resumes to job descriptions automatically?

Affinda offers search and match capabilities beyond basic parsing. Once resumes are parsed, the agent can query for candidates matching specific skills, experience levels, or job requirements. This enables automated candidate screening during initial conversations, surfacing best matches instantly.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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ISO
SOC 2
HIPAA

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