Ably
Your AI agent gains instant access to Ably's realtime messaging infrastructure. Push notifications to users, check who's online across channels, and retrieve message history while your agent handles live customer interactions at any scale.
Tap into Ably's global pub/sub network directly from conversations. Your agent publishes messages, monitors channel activity, and retrieves presence data without missing a beat.
Ably
From broadcast notifications to presence monitoring, see how your AI agent orchestrates realtime communication workflows through Ably's infrastructure.
A project manager messages your AI agent asking to alert the development channel about an urgent deployment. Your agent calls Ably's Publish Message API with the notification payload and push settings. The entire team receives the alert on their devices within milliseconds, and the manager gets confirmation without ever opening the Ably dashboard.
A customer service lead needs to know which agents are online before routing a VIP ticket. They ask your AI agent who's currently active. The agent queries Ably's Batch Presence endpoint across support channels, aggregates the results, and returns a list of available team members with their current status. Routing decisions happen in seconds.
A compliance officer needs to review all messages sent in a trading channel last Tuesday. They describe the timeframe to your AI agent, which calls Ably's Channel History API with the precise time bounds. The agent returns a formatted transcript with timestamps and sender IDs, ready for compliance documentation without any engineering tickets.
Ably
FAQs
Your AI agent calls Ably's REST API to publish messages programmatically. When a user requests a notification or broadcast, the agent constructs the message payload including event name, data, and optional push notification settings, then publishes to the specified channel. Messages are delivered to all subscribers in real-time via WebSocket connections.
Yes. The Ably integration includes batch presence queries. Your agent can check presence states across multiple channels in a single API call, returning a consolidated list of active members. This is particularly useful for support routing, team availability dashboards, or verifying user online status before sending critical notifications.
Tars connects using your Ably API key. In your Tars dashboard, navigate to Tools, select Ably, and enter your API key from the Ably dashboard. The API key determines which permissions your agent has, such as publishing, subscribing, or accessing presence data. We recommend creating a dedicated key with only the required capabilities.
No. Tars queries Ably's API in real-time and does not cache or store your message data. When a user requests message history, the agent fetches it directly from Ably's servers and returns the results. Once the conversation ends, no message content is retained on Tars infrastructure.
Yes, provided Ably's message persistence is enabled on your channels. Ably retains message history based on your account settings, typically 24 to 72 hours on standard plans. Your AI agent can query any messages within Ably's retention window, regardless of when the Tars integration was configured.
Tars adds a conversational interface layer on top of Ably's infrastructure. Instead of navigating dashboards or writing scripts, your team requests channel operations through natural language. This is especially valuable for non-technical team members who need to send notifications, check presence, or pull message logs without Ably expertise.
The AI agent respects whatever permissions your API key grants. If the key only allows publishing but not presence queries, the agent will successfully send messages but return an error when asked to check who's online. We recommend reviewing your Ably key capabilities and matching them to the operations your team needs.
Yes. When publishing messages, your AI agent can include push notification configurations in the payload. Ably then delivers these as native push notifications to iOS and Android devices registered on the channel. The agent can also manage push channel subscriptions, subscribing or unsubscribing devices from notification channels.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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