2Chat
Your AI agent becomes your WhatsApp command center. Create contacts, check API quotas, and manage webhook subscriptions in real-time, all while customers chat on WhatsApp. No more switching between apps or manual data entry.
From contact management to API monitoring, these are the 2Chat operations your AI agent handles mid-conversation without breaking flow.
2Chat
See how businesses use AI agents to turn WhatsApp interactions into automated workflows, from lead capture to customer database management.
A prospect messages your business on WhatsApp at midnight. Your AI Agent greets them, collects their name, email, and phone number through natural conversation, then calls 2Chat's Create Contact API to add them to your database instantly. By morning, your sales team has a qualified lead ready for follow-up, captured while everyone was asleep.
Your marketing team is about to launch a WhatsApp promotion. Before hitting send, your AI Agent queries 2Chat's API usage endpoint, checks remaining message quotas against campaign size, and alerts the team if limits might be exceeded. Campaigns launch confidently with zero risk of mid-blast rate limiting.
A returning customer asks if their information is on file. Your AI Agent searches your 2Chat contact list by phone number, confirms their profile exists, and can even update details if they have changed, no support ticket needed. Customers feel recognized, and your database stays current without manual intervention.
2Chat
FAQs
When a customer shares their details during conversation, your AI agent calls 2Chat's Create Contact endpoint with their first name, phone number, and any additional information collected. The contact appears in your 2Chat dashboard immediately, tagged with the channel they came from for easy segmentation.
Yes. Your agent can query the Get API Usage Info endpoint at any time to retrieve your current quota consumption, remaining requests, and account tier limits. This is especially useful before launching campaigns or during high-volume periods to prevent unexpected rate limiting.
Tars requires your 2Chat API key, which you generate in the Developers section of your 2Chat dashboard. This key grants access to contact management, usage monitoring, and webhook inspection. You control which API key to use and can revoke access anytime by deleting the key.
No. Tars queries 2Chat's API in real-time during conversations and does not maintain a separate database of your contacts. Contact data flows directly between your customer and 2Chat. Tars only processes information momentarily to fulfill the request, maintaining your data sovereignty.
Absolutely. 2Chat supports multiple connected WhatsApp numbers, and your AI agent can filter contacts by specific channel UUID. This lets you manage separate contact lists for different business lines, departments, or regional numbers all through the same integration.
2Chat's native flows handle predefined message sequences on WhatsApp. Tars AI Agent adds intelligent conversation across all your channels, plus the ability to combine 2Chat with other tools like your CRM or helpdesk. Your agent understands context, handles unexpected questions, and executes multi-tool workflows that rigid flows cannot.
Your AI agent uses the Test API Key endpoint to validate credentials before operations. If authentication fails, the agent gracefully informs the customer it cannot complete the request and can alert your team. Generate a new key in 2Chat's developer settings and update it in your Tars dashboard to restore functionality.
Yes. Your AI agent can list all webhook subscriptions via the List Webhooks endpoint, showing you exactly which events trigger notifications and their destination URLs. This is helpful for troubleshooting notification issues or auditing your integration setup during customer conversations.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
.png)
%201.png)
%201.png)
