How to build an NLP chatbot for customer support automation

May 18th, 2021 – 12:00 PM EDT

How to build an NLP chatbot for customer support automation

May 18th, 2021 – 12:00 PM EDT

TRUSTED BY 500+ GLOBAL BRANDS
TRUSTED BY 500+ GLOBAL BRANDS
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For at least the past decade, NLP has been a buzzword in the world of business. But what does it actually mean and how can it benefit you?

These are the questions that we will answer in this webinar.

At Tars, we’ve helped businesses automate the bulk of their customer service requests using NLP chatbots and in this webinar, we want to share what we’ve learned from those experiences with you.

Specifically, in this session, we will talk about:

* Where it makes sense to use NLP in a chatbot (and where it doesn’t)
* How NLP in your chatbot can help you deliver a better customer experience
* How you can build and deploy an NLP chatbot on the Tars platform

For at least the past decade, NLP has been a buzzword in the world of business. But what does it actually mean and how can it benefit you?

These are the questions that we will answer in this webinar.

At Tars, we’ve helped businesses automate the bulk of their customer service requests using NLP chatbots and in this webinar, we want to share what we’ve learned from those experiences with you.

Specifically, in this session, we will talk about:

* Where it makes sense to use NLP in a chatbot (and where it doesn’t)
* How NLP in your chatbot can help you deliver a better customer experience
* How you can build and deploy an NLP chatbot on the Tars platform

About the speaker

Arnav Patel
  • Arnav is the resident chatbot building expert at TARS. He has spent the last 4 years helping dozens of TARS customers improve brand awareness, boost conversion rate and drive more business through the power of conversational marketing. His true passion, however, is animal husbandry, and after completing a long (and fulfilling) career at TARS he hopes to start a first-of-its-kind alpaca farm in the foothills of the Himalayas.

About the speaker

Arnav Patel
  • Arnav is the resident chatbot building expert at TARS. He has spent the last 4 years helping dozens of TARS customers improve brand awareness, boost conversion rate and drive more business through the power of conversational marketing. His true passion, however, is animal husbandry, and after completing a long (and fulfilling) career at TARS he hopes to start a first-of-its-kind alpaca farm in the foothills of the Himalayas.

Slide deck

Slide deck

Customer success stories

Customer success stories

The future of customer experience is conversational. Join us today.

The future of customer experience is conversational. Join us today.