How does translation impact government services and information

May 22nd, 2020 – 1 PM MDT

How does translation impact government services and information

May 22nd, 2020 – 1 PM MDT

TRUSTED BY 500+ GLOBAL BRANDS
TRUSTED BY 500+ GLOBAL BRANDS
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In this webinar, we’ll discuss the barriers that are present when the user, not fluent in reading English, must navigate complex and confusing government processes and information👩🏻‍💻👨🏻‍💻

We’ll also explore what it means to produce accurate, cultural-based translations, and the benefits the public sector can leverage to make its digital presence more inclusive. Also, we discuss what obstacles exist for governments to provide accessible information to all, and how technology can help relieve the burden.

In this webinar, we’ll discuss the barriers that are present when the user, not fluent in reading English, must navigate complex and confusing government processes and information👩🏻‍💻👨🏻‍💻

We’ll also explore what it means to produce accurate, cultural-based translations, and the benefits the public sector can leverage to make its digital presence more inclusive. Also, we discuss what obstacles exist for governments to provide accessible information to all, and how technology can help relieve the burden.

About the speakers

  • Like all good love stories, Levi's tryst with chatbot creation began in the most romantic setting on earth: the DMV. In 2017, while working for the Montana Department of Justice, Levi created an extensive chatbot customer support system for the DMV that dropped call volumes by 15%, cut average wait times by hours, and most importantly reduced the number of frustrated citizens venting their anger on overworked government employees.
  • Wendy helps simplify global communications for busy marketing professionals and content creators by offering responsive and high-quality translation and interpretation services.

About the speakers

  • Like all good love stories, Levi's tryst with chatbot creation began in the most romantic setting on earth: the DMV. In 2017, while working for the Montana Department of Justice, Levi created an extensive chatbot customer support system for the DMV that dropped call volumes by 15%, cut average wait times by hours, and most importantly reduced the number of frustrated citizens venting their anger on overworked government employees.
  • Wendy helps simplify global communications for busy marketing professionals and content creators by offering responsive and high-quality translation and interpretation services.

What our customers say 💬

  • Michael Kupfer
    — Michael Kupfer, Director of Marketing, Harvard Business Solutions
    Tars team is very responsive and pleasant to work with. They actively recommend ways to improve performance and utilize the chatbot platform in additional ways. The chatbot builder UI is simple to use and the chatbots themselves are easy to launch and modify.

What our customer say 💬

  • Michael Kupfer
    — Michael Kupfer, Director of Marketing, Harvard Business Solutions
    Tars team is very responsive and pleasant to work with. They actively recommend ways to improve performance and utilize the chatbot platform in additional ways. The chatbot builder UI is simple to use and the chatbots themselves are easy to launch and modify.

The future of customer experience is conversational. Join us today.

The future of customer experience is conversational. Join us today.