How governments can make their websites more citizen-friendly using chatbots

September 7th, 2021 – 12 PM EDT

How governments can make their websites more citizen-friendly using chatbots

September 7th, 2021 – 12 PM EDT

TRUSTED BY CITIES AND STATE AGENCIES ACROSS NORTH AMERICA
TRUSTED BY CITIES AND STATE AGENCIES ACROSS NORTH AMERICA

Bot-enhanced Navigation

Government websites are infamously confusing. Citizens have to go through a maze of pages and PDFs to find the information they are looking for and often the correct resource isn’t mobile optimized. This is a recipe for operational inefficiency, citizen frustration, and low participation in community initiatives and policies. In this webinar, we’ll show you how chatbots can help address all of these problems by making information more easily accessible and consumable to average citizens.

Bot-enhanced Navigation

Government websites are infamously confusing. Citizens have to go through a maze of pages and PDFs to find the information they are looking for and often the correct resource isn’t mobile optimized. This is a recipe for operational inefficiency, citizen frustration, and low participation in community initiatives and policies. In this webinar, we’ll show you how chatbots can help address all of these problems by making information more easily accessible and consumable to average citizens.

About the speaker

Arnav Patel
  • Arnav is the resident chatbot building expert at TARS. He has spent the last 4 years helping dozens of TARS customers improve brand awareness, boost conversion rate and drive more business through the power of conversational marketing. His true passion, however, is animal husbandry, and after completing a long (and fulfilling) career at TARS he hopes to start a first-of-its-kind alpaca farm in the foothills of the Himalayas.

About the speaker

Arnav Patel
  • Arnav is the resident chatbot building expert at TARS. He has spent the last 4 years helping dozens of TARS customers improve brand awareness, boost conversion rate and drive more business through the power of conversational marketing. His true passion, however, is animal husbandry, and after completing a long (and fulfilling) career at TARS he hopes to start a first-of-its-kind alpaca farm in the foothills of the Himalayas.

Slide deck

What our customers say


  • — Lindsey Roark Mayes, Director of SOS IT (State of Indiana)
    Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We’re saving an average of 4,000+ calls a month and can now provide 24/7/365 customer service️ along with our business services.

The future of customer experience is conversational. Join us today.

The future of customer experience is conversational. Join us today.