How governments can make their websites more citizen-friendly using chatbots
September 7th, 2021 – 12 PM EDT
TRUSTED BY CITIES AND STATE AGENCIES ACROSS NORTH AMERICA
TRUSTED BY CITIES AND STATE AGENCIES ACROSS NORTH AMERICA
Bot-enhanced Navigation
Government websites are infamously confusing. Citizens have to go through a maze of pages and PDFs to find the information they are looking for and often the correct resource isn’t mobile optimized. This is a recipe for operational inefficiency, citizen frustration, and low participation in community initiatives and policies. In this webinar, we’ll show you how chatbots can help address all of these problems by making information more easily accessible and consumable to average citizens.
Bot-enhanced Navigation
Government websites are infamously confusing. Citizens have to go through a maze of pages and PDFs to find the information they are looking for and often the correct resource isn’t mobile optimized. This is a recipe for operational inefficiency, citizen frustration, and low participation in community initiatives and policies. In this webinar, we’ll show you how chatbots can help address all of these problems by making information more easily accessible and consumable to average citizens.
About the speaker
About the speaker
Slide deck
What our customers say
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— Lindsey Roark Mayes, Director of SOS IT (State of Indiana)
Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We’re saving an average of 4,000+ calls a month and can now provide 24/7/365 customer service️ along with our business services.