5 web optimization tactics to help municipal governments improve citizen experience

September 14th, 2021 – 12 PM EDT

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5 web optimization tactics to help municipal governments improve citizen experience

September 14th, 2021 – 12 PM EDT

REGISTER NOW
MORE WEBINARS
TRUSTED BY 500+ GLOBAL BRANDS
TRUSTED BY 500+ GLOBAL BRANDS
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Whether you are a multinational bank or a neighborhood pizza store, customers want access to your services on their terms. The world of local government is no different. Citizens have grown accustomed to being able to access everything from food to their health records to their bank information at their fingertips and they expect the same from local governments.

In this webinar, we will show you how municipal governments can deliver a better citizen experience by implementing simple, but effective changes to their website. Using the tactics that we share in this session, you can make your agency’s services more accessible, reduce the burden on your human agents and most importantly increase customer satisfaction.

Whether you are a multinational bank or a neighborhood pizza store, customers want access to your services on their terms. The world of local government is no different. Citizens have grown accustomed to being able to access everything from food to their health records to their bank information at their fingertips and they expect the same from local governments.

In this webinar, we will show you how municipal governments can deliver a better citizen experience by implementing simple, but effective changes to their website. Using the tactics that we share in this session, you can make your agency’s services more accessible, reduce the burden on your human agents and most importantly increase customer satisfaction.

About the speakers

Arnav Patel

  • Arnav is the resident chatbot building expert at TARS. He has spent the last 4 years helping dozens of TARS customers improve brand awareness, boost conversion rate and drive more business through the power of conversational marketing. His true passion, however, is animal husbandry, and after completing a long (and fulfilling) career at TARS he hopes to start a first-of-its-kind alpaca farm in the foothills of the Himalayas.

  • Dani Esterline
    Dani Esterline works currently as Revize Marketing Specialist, where she conducts case studies, hosts webinars, and manages all social media platforms. She has a background in Public Relations and Marketing and graduated in 2019 from Ball State University with a Bachelor of Arts. She has worked as a Volunteer Coordinator for Michigan United supervising and organizing Phone Banking. In her free time, she works as a virtual yoga instructor and continues to volunteer at Michigan United.

About the speakers

Arnav Patel

  • Arnav is the resident chatbot building expert at TARS. He has spent the last 4 years helping dozens of TARS customers improve brand awareness, boost conversion rate and drive more business through the power of conversational marketing. His true passion, however, is animal husbandry, and after completing a long (and fulfilling) career at TARS he hopes to start a first-of-its-kind alpaca farm in the foothills of the Himalayas.

  • Dani Esterline
    Dani Esterline works currently as Revize Marketing Specialist, where she conducts case studies, hosts webinars, and manages all social media platforms. She has a background in Public Relations and Marketing and graduated in 2019 from Ball State University with a Bachelor of Arts. She has worked as a Volunteer Coordinator for Michigan United supervising and organizing Phone Banking. In her free time, she works as a virtual yoga instructor and continues to volunteer at Michigan United.

What our customers say 💬

  • Michael Kupfer
    — Michael Kupfer, Director of Marketing, Harvard Business Solutions
    Tars team is very responsive and pleasant to work with. They actively recommend ways to improve performance and utilize the chatbot platform in additional ways. The chatbot builder UI is simple to use and the chatbots themselves are easy to launch and modify.

What our customers say 💬

  • Michael Kupfer
    — Michael Kupfer, Director of Marketing, Harvard Business Solutions
    Tars team is very responsive and pleasant to work with. They actively recommend ways to improve performance and utilize the chatbot platform in additional ways. The chatbot builder UI is simple to use and the chatbots themselves are easy to launch and modify.

The future of customer experience is conversational. Join us today.

SCHEDULE A DEMO

The future of customer experience is conversational. Join us today.

SCHEDULE A DEMO