Free Case Evaluation Agent
Free Case Evaluation Agent
Prospective clients who land on a law firm's website expecting a free case evaluation rarely complete a static intake form. They want to describe their situation, understand whether they have a viable claim, and feel heard — not fill out 15 fields and wait days for a callback. This AI agent delivers an interactive case evaluation experience that walks visitors through their incident details, screens for case viability based on your firm's criteria, and connects qualified prospects to your legal team with a structured case summary already in hand. It runs around the clock, ensuring that a visitor searching for legal help at midnight on a Sunday receives the same attentive evaluation as one who calls during business hours.
Free Case Evaluation Agent
How AI-powered case evaluations translate to more signed clients and lower acquisition costs.
Traditional free case evaluation forms on law firm websites see completion rates between 10% and 20%. Most visitors abandon after seeing a long form or a generic "describe your case" box. Conversational AI evaluations achieve 40% to 60% completion rates by breaking the process into manageable questions and providing real-time feedback. For a firm receiving 500 monthly evaluation page visitors, that difference means 150 to 200 more completed evaluations per month reaching the intake team.
Legal Google Ads cost between $200 and $500 per lead. When most of those clicks bounce from a static form, the effective cost per completed evaluation is far higher than the click cost alone. By converting a larger share of paid traffic into completed evaluations, AI intake agents reduce the effective cost per qualified lead by 25% to 35%. A firm spending $10,000 per month on advertising recovers $2,500 to $3,500 in what would otherwise be wasted ad spend.
Prospects who receive a response within five minutes are 21 times more likely to become qualified leads than those who wait 30 minutes. With AI-powered evaluations, the prospect receives immediate engagement the moment they arrive on the page, and the intake team receives a complete case summary the moment the conversation ends. Firms that improve their response time from four or more hours to under one hour report a 20% or greater increase in revenue without any additional advertising investment.
Free Case Evaluation Agent
features
Features designed around the specific requirements of offering free case evaluations at scale.
According to Clio, 57% of law firm communications happen outside traditional business hours. Injury victims, potential plaintiffs, and people facing urgent legal issues do not wait until 9 AM to seek help. This agent operates continuously, ensuring that a visitor who arrives at 2 AM on a holiday weekend receives a thorough, empathetic case evaluation — not a voicemail prompt. The first firm to respond wins the client 78% of the time, and this agent responds in under 30 seconds.
A free case evaluation page attracts visitors with a wide range of legal issues. The agent uses conditional branching to adjust its questions based on the case type the visitor selects. A personal injury evaluation asks about accident circumstances, medical treatment, and insurance details. A medical malpractice evaluation asks about treatment providers, diagnosis timelines, and standard-of-care concerns. Each path captures the specific information your attorneys need to assess that particular claim type.
People seeking free case evaluations are often stressed, confused about their legal rights, and unsure whether they even have a case. The agent uses clear, non-legal language to guide them through the process. It acknowledges their situation, explains why each question matters, and reassures them that the evaluation is confidential and no-obligation. This approach reduces drop-off rates and builds trust before the prospect ever speaks to a human.
Every completed evaluation triggers an instant notification to your intake coordinator via email, Slack, or SMS. The full case summary syncs to your CRM or practice management system — Clio, PracticePanther, MyCase, Salesforce, or HubSpot — through native integrations or Zapier. High-priority cases can trigger escalation alerts so your team reaches out within minutes, not hours. This speed-to-contact advantage is critical when competing against firms that rely on next-morning callback workflows.
Free Case Evaluation Agent
Three steps to turn your website's case evaluation offer into a structured, always-on intake pipeline.
Free Case Evaluation Agent
FAQs
A contact form collects a name, phone number, and a free-text description. An AI evaluation agent conducts a guided, conversational screening that mirrors a real intake interview. It asks specific questions about the incident type, timeline, injuries, and treatment, then applies your firm's qualification criteria to assess viability. The result is a structured case brief delivered to your intake team, not an unstructured message that requires a 15-minute phone call to interpret.
Yes. The agent supports conditional branching so it can route visitors through different evaluation flows based on their case type. A personal injury evaluation follows a different question path than a medical malpractice or employment discrimination evaluation. Each branch collects the specific information relevant to that practice area while maintaining a consistent, professional experience for the visitor.
Yes. Tars integrates with Clio, PracticePanther, MyCase, Salesforce, HubSpot, Zoho CRM, Google Sheets, and hundreds of additional tools through Zapier and custom webhooks. Completed evaluation data flows directly into your intake pipeline with all case details attached, eliminating manual data entry and ensuring no evaluations are lost.
Tars is SOC 2 Type 2 compliant with all data encrypted in transit and at rest. The platform does not use conversation data to train AI models. You maintain full control over conversation content, disclaimers, and required disclosures, allowing you to comply with your state bar's advertising rules, client solicitation guidelines, and data privacy regulations.
Most firms go live within five to seven business days. You configure the evaluation flow with your case types, screening criteria, attorney availability, disclaimers, and branding. No coding is required. Your intake coordinator or marketing team can manage the setup and adjust questions, qualification logic, or routing rules as your firm's needs change.
The agent delivers a respectful response explaining that the firm may not be the best fit for their specific situation. It can suggest the visitor consult with a different type of attorney or collect their details for a potential referral. This protects your firm's professional reputation and can generate referral fee opportunities from cases outside your primary focus areas.
Yes. The agent can be deployed on any webpage, including Google Ads landing pages, Facebook campaign pages, and your main website. You can also deploy it through WhatsApp via the 2Chat integration. This ensures that visitors from every advertising channel receive the same high-quality evaluation experience rather than a generic form that underperforms the ad spend driving traffic to it.
Phone-based intake requires staffing during business hours, involves hold times that frustrate callers, and produces inconsistent screening quality depending on who answers. AI evaluation agents respond in seconds, ask the same structured questions every time, and operate around the clock at a fraction of the staffing cost. Firms that supplement phone intake with AI-powered evaluation typically see 20% to 35% more completed intakes while reducing per-evaluation handling costs significantly.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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