
Rosette Text Analytics
Your customers speak different languages, spell names in various ways, and provide addresses in inconsistent formats. Your AI agent uses Rosette's NLP engine to identify languages, match entity names, and compare addresses accurately, making every conversation globally intelligent.




Your AI agent leverages Rosette's natural language processing APIs to detect languages, resolve name variations, and compare address formats across 364 language-encoding-script combinations.
Rosette Text Analytics
Real scenarios where AI agents use Rosette's NLP capabilities to handle multilingual queries, verify identities across name variants, and match addresses despite formatting differences.
A customer writes in Japanese to your English-language support chat. Your AI Agent sends the message through Rosette's Language Identification API, detects Japanese with high confidence, and switches to respond in their language or routes to a Japanese-speaking agent. The customer gets help in their preferred language. No awkward language-barrier delays.
A customer provides their name as 'Mohammed Al-Rashid' but your system has 'Muhammad Al Rasheed' on file. Your AI Agent passes both name variants to Rosette's Name Similarity API, receives a high similarity score, and confirms the identity match. The customer is verified without being asked to spell their name repeatedly. Fewer false rejections, better experience.
A customer provides a delivery address written in a different format than what is stored in your system. Your AI Agent uses Rosette's Address Similarity endpoint to compare the two addresses and confirms they refer to the same location. The order ships to the right place without manual address verification. Your logistics team avoids costly mis-deliveries.

Rosette Text Analytics
FAQs
Rosette's Language Identification API supports detection across 364 language-encoding-script combinations, covering over 66 distinct languages. The agent sends the customer's text to the endpoint and receives the detected language with a confidence score, enabling accurate routing and response language selection.
The agent sends two name objects (Person, Location, or Organization type) to Rosette's Name Similarity API. Rosette analyzes the names across linguistic variations, transliterations, and cultural naming conventions, then returns a similarity score between 0 and 1. You define the threshold for a match based on your verification requirements.
Yes. Rosette's Address Similarity endpoint compares addresses provided as single strings or structured objects. It is optimized for English, Simplified Chinese, and Traditional Chinese addresses but handles various formats. The agent determines whether two differently formatted addresses refer to the same physical location.
No. Customer messages, names, and addresses are sent to Rosette's API in real time during the conversation and used only for the current analysis. Tars does not maintain a separate store of the text content processed through Rosette. Results are returned to the conversation and not persisted.
Rosette uses deep neural networks and statistical models trained on multilingual name data. Accuracy varies by language pair but is designed for high-precision use cases like identity resolution, sanctions screening, and data deduplication. The similarity score gives you granular control over match sensitivity.
Yes. By enabling the multilingual parameter in the Language Identification request, Rosette detects language regions within a single document. The agent can identify that a message starts in English and switches to Spanish, allowing it to handle each segment appropriately.
Translation APIs convert text between languages. Rosette provides linguistic intelligence such as entity name resolution, address comparison, and language detection with confidence scoring. These are complementary capabilities. Your agent can use Rosette to identify the language and match names, then use a translation tool for response localization if needed.
Rosette uses API key authentication. You generate the key from your Rosette developer account and enter it in the Tars dashboard when adding the tool. The key is stored securely and used for all API calls. You can rotate or revoke the key from your Rosette account at any time.
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