Radar
Customers ask about delivery ETAs, store locations, and service areas. Your AI agent taps into Radar's geolocation platform to geocode addresses, calculate route distances, find nearby places, and track trips in real time. Location-aware support that knows exactly where your customers are.
Your AI agent leverages Radar's geocoding, routing, and geofencing APIs to answer location questions with precision, powered by over a billion daily API calls.
Radar
See how businesses combine AI conversations with Radar's geolocation platform to deliver precise, location-based answers in real time.
A food delivery customer asks 'How far is my order?' Your AI Agent retrieves the active trip from Radar, calculates the remaining distance and travel time to the customer's geofence, and responds with an estimated arrival of 12 minutes by car. If the driver enters the approaching threshold, the agent proactively notifies the customer to head to the door. No app switching needed.
A customer on WhatsApp asks 'Where is your nearest branch?' Your AI Agent geocodes their shared location using Radar, searches nearby places filtered by your brand, and returns the three closest stores with addresses and distances. The customer picks one, and the agent provides turn-by-turn context. A brick-and-mortar discovery experience inside a chat window.
A customer places an order through your chatbot and provides a partial address. Your AI Agent uses Radar's autocomplete to suggest the full, validated address. If the geocoded location falls outside your service area geofence, the agent lets the customer know upfront. No failed deliveries, no refund disputes, and the customer appreciates the transparency before they pay.
Radar
FAQs
The agent uses Radar's forward geocoding API to convert a street address into precise latitude and longitude coordinates. Radar supports addresses in 200+ countries and returns structured data including street, city, state, postal code, and confidence score. The agent can then use these coordinates for distance calculations or geofence checks.
Yes. After geocoding the customer's address, the agent searches for geofences near that location using Radar's geofence search API. If your service area boundaries are defined as Radar geofences, the agent instantly confirms whether the address falls inside or outside your coverage zone.
Tars uses a Radar server-side API key (secret key) for authentication. This key provides access to geocoding, search, routing, geofencing, and trip tracking endpoints. You can generate and manage API keys in your Radar dashboard and revoke access at any time.
No. Tars makes real-time API calls to Radar during conversations. Geocoded addresses, route calculations, and geofence results are fetched live and used only to respond to the current conversation. No location data is stored separately by Tars.
Yes. If your deliveries are tracked as Radar trips, the agent retrieves the trip by its ID or external ID. It returns the current status (started, approaching, arrived), estimated distance and duration to the destination, and any custom metadata like order numbers attached to the trip.
Radar processes over 1 billion API calls daily with 99.99% uptime and coverage across 200+ countries. Their geocoding accuracy is competitive with legacy providers, and they power location features for companies with hundreds of millions of users. For most use cases, the accuracy is equivalent at a fraction of the cost.
Yes. The agent uses Radar's places search API to find locations near the customer's coordinates, filtered by brand name, category, or custom tags. It returns results with distance, address, and metadata. You can also use your own geofences as the search layer for custom location data.
Yes. Even before a customer shares their address, the agent can use Radar's IP geocoding to determine their approximate city, state, and country. This helps personalize the conversation from the first message, such as showing relevant store hours or regional product availability.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
.png)
%201.png)
%201.png)
