Paradym

Issue and verify digital credentials through AI conversations with Paradym

Your AI agent issues verifiable credentials, checks DID connections, and verifies identities through Paradym's decentralized identity platform. Customers prove who they are without uploading documents. Organizations issue tamper-proof credentials without building custom identity infrastructure.

Chosen by 800+ global brands across industries

Verifiable identity, made conversational

Issue credentials, verify presentations, manage decentralized identifiers, and track issuance status, all orchestrated by your AI agent through Paradym's API-first platform.

Paradym

Use Cases

Digital trust built through conversation

Discover how organizations use AI agents with Paradym to issue verifiable credentials, verify customer identities, and manage decentralized identity workflows through natural interactions.

Instant Credential Verification for Onboarding

A new customer needs to prove their professional certification during account onboarding. Your AI Agent creates a verification request through Paradym, prompts the customer to present their verifiable credential from their digital wallet, and checks the cryptographic proof against the presentation template. Identity verified in seconds. No document uploads, no manual review, no waiting.

Automated Certificate Issuance After Course Completion

A student completes an online course and messages your AI Agent asking for their certificate. The agent checks the course completion status, creates a DIDComm issuance offer through Paradym with the credential details, and delivers the verifiable certificate to the student's digital wallet. A tamper-proof credential issued without any admin involvement.

Self-Service Credential Status Check

A credential holder asks whether their issued credential is still active. Your AI Agent queries Paradym's issued credentials endpoint for their project, finds the matching record, and confirms the credential status, issuance date, and expiry information. The holder gets peace of mind. Your support team never fields the question.

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FAQs

Frequently Asked Questions

What credential standards does Paradym support through the AI agent?

Paradym supports SD-JWT Verifiable Credentials over OpenID4VC and AnonCreds Verifiable Credentials over DIDComm. The agent interacts with both protocols through unified API endpoints. Your organization can issue and verify credentials that comply with W3C standards and are compatible with European Digital Identity (EUDI) wallets.

Can the agent issue credentials directly to a customer's digital wallet?

Yes. The agent creates DIDComm issuance offers through Paradym, which the credential holder accepts in their Paradym wallet or any compatible digital identity wallet. The credential is cryptographically signed and stored in the holder's wallet, giving them full control over their data.

How does the verification process work through the conversation?

The agent creates a DIDComm verification request using a presentation template that defines which credential claims to check. The customer presents their verifiable credential from their wallet. Paradym validates the cryptographic proof and returns the verification result to the agent, which confirms the outcome in the conversation.

What is a DID, and does the customer need to understand it?

A Decentralized Identifier (DID) is a cryptographic identifier that does not depend on any central authority. Customers do not need to understand DIDs. They interact through their digital wallet app. The AI agent and Paradym handle all the cryptographic complexity behind the scenes.

Does Tars store any credential or identity data?

No. Tars orchestrates credential operations through Paradym's API during conversations. Verifiable credentials, DIDs, and verification results are managed entirely within the Paradym platform. Tars does not store copies of credential data or personal identity information.

Can I track all issued credentials for audit purposes?

Yes. The agent calls Paradym's List Issued Credentials endpoint to retrieve a full inventory of all credentials issued within a project, filterable by status. This provides an audit trail accessible through conversation or API, useful for compliance and reporting.

What happens if a verification request expires before the customer responds?

Paradym tracks verification session states. If a request expires, the agent can detect the expired status through the verification requests endpoint and offer to create a new verification session. The customer gets a fresh opportunity to present their credential without starting from scratch.

How is using Paradym through Tars different from integrating Paradym directly into my application?

Direct integration requires custom development to build credential issuance and verification flows into your app. Through Tars, your AI agent handles these flows conversationally with zero custom code. Customers interact through chat, and the agent manages all Paradym API calls, making verifiable credentials accessible without a dedicated development sprint.

How to add Tools to your AI Agent

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Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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ISO
SOC 2
HIPAA

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