HERE
Customers ask for directions, delivery ETAs, or nearest store locations. Your AI agent queries HERE's mapping platform for geocoding, routing, traffic data, and weather conditions in real time. Location questions get precise answers instantly. Logistics teams, travel businesses, and service companies deliver location-aware experiences without custom development.
From geocoding addresses to calculating optimal routes, your AI agent leverages HERE's location platform to answer geographic questions with precision during live conversations.
HERE
See how delivery services, travel companies, and field operations use AI agents with HERE's mapping platform to answer location questions in real time.
A customer asks when their package will arrive. Your AI Agent geocodes the delivery address through HERE, calculates the route from the warehouse using current traffic conditions, and returns an estimated arrival time that accounts for real congestion. The customer gets a precise ETA, not a vague delivery window. Your dispatch team stops fielding the same question dozens of times a day.
A website visitor types their zip code and asks which of your locations is closest. Your AI Agent geocodes the zip code, queries HERE's routing matrix to calculate drive times to your three nearest stores, and recommends the one with the shortest travel time, not just the shortest distance. The visitor gets actionable directions. Your brick-and-mortar locations see increased foot traffic from online visitors.
A field service dispatcher needs to plan a technician's route across five client sites today. Your AI Agent sends all five addresses to HERE's waypoint sequence optimizer, which returns the most efficient visit order accounting for traffic patterns and drive times. The technician completes one extra service call per day. The company saves fuel costs and improves on-time arrival rates.
HERE
FAQs
The agent uses HERE's Geocode endpoint, passing the address as a free-text query or structured key-value pairs (street, city, postal code, country). HERE returns precise latitude and longitude coordinates along with match confidence scores. The agent supports geocoding in multiple languages using the lang parameter.
Yes. HERE's routing API supports car, truck, pedestrian, and bicycle transport modes. The agent passes the appropriate mode when calculating routes. For truck routing, it can include vehicle-specific parameters like weight, height, and fuel type that affect road restrictions and toll calculations.
Both. The agent accesses HERE's Traffic Flow API for current speed and congestion metrics and the Traffic Incidents API for accidents, construction, and road closures. When calculating routes, it factors in live traffic conditions to provide accurate ETAs rather than theoretical travel times.
Tars queries HERE's public location services including geocoding, routing, places discovery, traffic, weather, and map tiles. All requests are authenticated with your HERE API key. Data is fetched in real time during conversations and is not stored, cached, or aggregated by Tars between sessions.
Yes. The agent uses HERE's Browse and Discover APIs with category filters. HERE's Places database includes over 120 million locations. The agent can search by category IDs like restaurants, gas stations, or hospitals, and optionally filter by food types or business names within a specified radius.
An embedded map requires users to search, zoom, and interact visually. With Tars, the AI agent handles location queries conversationally. Customers describe where they are in natural language, and the agent geocodes, routes, or searches without any map interaction. It works across WhatsApp, SMS, and web, not just visual interfaces.
Yes. The agent uses HERE's Waypoint Sequence endpoint to calculate the most efficient visit order for multiple stops. It accepts an origin, destination, and intermediate waypoints, then returns the optimized sequence based on travel time or distance, factoring in departure time and traffic conditions.
Yes. HERE's weather APIs are fully integrated. The agent can retrieve current observations, 7-day daily forecasts, hourly forecasts up to 48 hours, severe weather alerts, and sunrise/sunset astronomy data. All weather data is location-specific, queried by coordinates, city name, or ZIP code.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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