Google Address Validation

Validate customer addresses in real time before anything ships

Customers enter messy, incomplete, or incorrect addresses during conversations. Your AI agent validates them instantly using Google's Address Validation API, correcting typos, standardizing formats, and confirming deliverability. Failed deliveries drop. Checkout friction disappears.

Chosen by 800+ global brands across industries

Address accuracy powered by Google Maps

Your AI agent validates, standardizes, and geocodes addresses in real time, catching errors before they become failed deliveries or returned packages.

Google Address Validation

Use Cases

Shipping accuracy starts in the conversation

See how businesses use AI agents to validate addresses during checkout, onboarding, and service requests, eliminating failed deliveries before they happen.

Checkout Address Correction Before Order Ships

A customer types '456 Elm Stret, Brookln, NY 11201' into your chatbot during checkout. Your AI Agent validates the address with Google, catches the misspellings, and suggests '456 Elm Street, Brooklyn, NY 11201-3456' with a PREMISE-level deliverability score. The customer confirms the correction. The package ships to the right address on the first attempt, saving you a reshipment cost.

Service Area Verification for Local Businesses

A customer wants to schedule a home service appointment and provides their address. Your AI Agent validates it, retrieves the geocode, and checks whether the location falls within your service radius. If the address is 15 miles outside your coverage area, the agent explains this immediately and suggests nearby partner providers. No wasted dispatch, no disappointed customers.

KYC Address Verification for Financial Onboarding

A new user signs up for your fintech platform and enters their home address for identity verification. Your AI Agent validates it against Google's database, confirms it is a residential address (not a PO Box), and verifies PREMISE-level deliverability. The compliance team gets a validated, standardized address record. KYC checks move faster with clean data from the start.

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Google Address Validation

Google Address Validation

FAQs

Frequently Asked Questions

What does Google Address Validation check beyond basic formatting?

Beyond formatting, it checks deliverability at the premise or sub-premise level, meaning it verifies whether mail can actually be delivered to that specific location. It also returns component-level confidence scores for street, city, state, and ZIP, identifies address types (residential, commercial, PO Box), and provides geocode coordinates.

Does the validation work for international addresses?

Yes. Google Address Validation supports addresses globally, though coverage depth varies by country. For US and Puerto Rico addresses, you can enable USPS CASS mode for enhanced validation with carrier-route level data. International addresses get component parsing, standardization, and geocoding based on Google's mapping data.

How do I get a Google API key with Address Validation enabled?

Go to the Google Cloud Console, create or select a project, enable the Address Validation API from the API library, and generate an API key under Credentials. Enter this key in the Tars Tools configuration. Google charges per validation request, so review their pricing tiers for your expected volume.

Does Tars store the validated address data?

Tars processes addresses through Google's API in real time during conversations. The validated result is used to respond to the customer and can be passed to your order management system. Tars retains conversation transcripts per your retention settings, but does not maintain a separate address database.

Can the agent detect if a customer enters a PO Box instead of a street address?

Yes. The validation response includes metadata that identifies whether the address is residential, commercial, or a PO Box. If your shipping carrier does not deliver to PO Boxes, the agent can immediately ask the customer for an alternative physical address.

How is this different from just using a ZIP code lookup?

ZIP code lookups only verify the postal code exists. Google Address Validation verifies the entire address down to the premise level, corrects misspellings, standardizes formatting, checks deliverability, provides geocode coordinates, and returns component-level confidence scores. It answers whether a package will arrive, not just whether the ZIP is real.

What happens when the API cannot validate an address?

The agent receives a low confidence score or an UNCONFIRMED granularity level. In this case, it prompts the customer to double-check their address, presents the best-guess correction for confirmation, or offers to collect the address components separately (street, city, state, ZIP) for more accurate parsing.

Can the agent validate addresses with apartment or suite numbers?

Yes. Google Address Validation handles sub-premise components like apartment numbers, suite numbers, and unit designations. The response includes SUB_PREMISE granularity when it can verify delivery to the specific unit, not just the building. Missing or incorrect unit numbers are flagged in the component analysis.

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