Globalping
When customers report connectivity issues, your AI agent runs real-time network tests using Globalping's worldwide probe network. Ping, traceroute, and DNS lookups from any geography, delivered as instant diagnostic answers instead of support escalations.
Your AI agent becomes a network operations center, running diagnostics from hundreds of global probes and translating raw results into actionable answers.
Globalping
See how infrastructure teams use AI agents to diagnose connectivity problems, validate CDN performance, and verify DNS propagation without leaving the conversation.
A customer in Brazil reports your website is unreachable. Your AI Agent triggers Globalping measurements from South American probes, runs ping and traceroute to your domain, and identifies that a transit provider in Sao Paulo is dropping packets at hop 7. The customer gets a detailed explanation with evidence, and your ops team receives the diagnostic data to escalate with the ISP.
After migrating DNS records, your team needs confirmation the changes have propagated globally. Your AI Agent runs DNS resolve measurements from probes in North America, Europe, and Asia, comparing results against expected values. Within minutes, you have a continent-by-continent propagation report without manually checking from different VPNs.
A prospective customer asks how fast your service loads in Southeast Asia. Your AI Agent runs HTTP measurements from probes in Singapore, Jakarta, and Manila, returning response times and TTFB metrics. The prospect sees real performance data backing your latency claims, building confidence before they sign.
Globalping
FAQs
The agent can create measurements for ping, traceroute, DNS resolve, MTR, and HTTP requests. Each measurement type targets a publicly reachable hostname or IP from probes you select by continent, country, city, ASN, or network provider. Results include per-probe latency, hop details, and response codes.
You can configure the agent to select probes based on the customer's reported location, or let it use Globalping's fuzzy location matching. The agent can also list all active probes first and pick the most relevant ones based on continent, country, or ISP before running the measurement.
No. Measurement results are fetched from Globalping's API in real time and presented to the customer during the conversation. Tars does not maintain a separate database of your diagnostic data. Globalping retains measurement results according to their own data retention policy.
The integration uses a standard Globalping API key that provides authenticated access. This unlocks higher rate limits compared to anonymous usage, typically allowing more probes per measurement and more tests per hour. Generate your key from the Globalping dashboard.
Yes. The create measurement endpoint accepts location filters including continent, country, city, ASN number, and network name. If a customer in Germany reports issues, the agent can specifically target probes in Germany or even filter by Deutsche Telekom's ASN.
Your server tests from one location. Globalping runs tests from hundreds of globally distributed probes simultaneously. When a customer says your site is slow, the agent can verify whether the issue is regional, ISP-specific, or global, providing perspective that single-point testing cannot.
The agent first creates the measurement and receives an ID, then polls for results. Globalping supports in-progress updates for streaming partial results. The agent will inform the customer that diagnostics are running and present findings as they become available, rather than making them wait silently.
Yes. A single measurement request can target probes in multiple locations simultaneously. The agent presents a side-by-side comparison of latency, packet loss, and routing paths from different geographies, making it easy to spot regional disparities in network performance.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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