Files.com

Secure file operations handled conversationally with Files.com AI

IT teams and partners constantly ask about folder access, share link status, and file permissions. Your AI agent connects to Files.com to list directories, check who has access, revoke expired shares, and generate upload keys, all through natural conversation. File management tickets vanish.

Chosen by 800+ global brands across industries

Enterprise file control through conversation

From folder navigation to permission audits and share link management, your AI agent handles the file operations that normally require logging into the Files.com dashboard.

Browse Folder Structure

An employee asks what folders exist under a project directory. Your AI agent calls the List Folders endpoint with the parent folder ID, retrieves the directory tree with search and pagination, and presents the structure. Folder navigation without dashboard access.

Audit File Permissions

A manager needs to know who has access to a confidential folder. Your AI agent queries the List Permissions endpoint for that resource, returning user and group access levels. Instant permission audits during compliance reviews.

Revoke Share Links

A team lead realizes a share link was sent to the wrong recipient. Your AI agent calls the Delete Share endpoint to immediately revoke access. The link becomes inactive within seconds, no need to navigate the Files.com admin panel.

Generate Upload Keys

A partner needs to upload documents securely. Your AI agent generates a temporary S3 upload key through the Get S3 Key endpoint, providing a secure upload path. File intake becomes a guided conversation instead of emailed instructions.

Manage API Access

An administrator needs to revoke a compromised API key. Your AI agent calls the Delete API Key endpoint with the key identifier, immediately disabling access. Security incidents handled in real-time conversation without switching contexts.

List User Groups

An IT admin asks which groups exist in the organization. Your AI agent retrieves the full group list with pagination from Files.com, showing group names and membership details. Group management questions answered instantly.

Files.com

Use Cases

File security, solved in conversation

Real scenarios where AI handles folder access questions, permission audits, and share link management, so your IT team focuses on strategy instead of file tickets.

Instant Permission Audits for Compliance

During a SOC 2 audit preparation, a compliance officer asks who has access to the finance reports folder. Your AI agent queries Files.com's List Permissions API for that resource, returns a breakdown of users and groups with their access levels, and flags any unexpected entries. The officer gets a clear access report in seconds. No IT ticket, no waiting for someone to pull the data manually.

Emergency Share Link Revocation

A sales rep accidentally shared a confidential pricing document with the wrong external contact. They message the AI agent with the share details. The agent immediately calls the Delete Share endpoint, revokes the link, and confirms access has been terminated. The security exposure lasts minutes instead of hours. Your data stays protected without escalating to IT support.

Self-Service Folder Navigation for Partners

An external vendor working on a project needs to find the correct upload folder but cannot navigate the Files.com interface directly. They ask the AI agent, which lists available folders under the partner directory, identifies the right project subfolder, and generates a temporary upload key. The vendor uploads their deliverables securely. No back-and-forth emails about folder paths.

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Files.com

Files.com

FAQs

Frequently Asked Questions

How does the AI agent navigate my Files.com folder structure?

The agent uses the List Folders API endpoint to retrieve directories under any parent folder. You can search by name, paginate through large directory trees, and sort results. When someone asks about a specific project folder, the agent queries the hierarchy and returns matching results live from your Files.com instance.

Can the agent revoke share links immediately during a security incident?

Yes. The agent calls the Delete Share endpoint with the share ID, which immediately invalidates the link. Anyone attempting to use the revoked link will be denied access. This allows real-time response to accidental or unauthorized sharing without waiting for an admin to log into the dashboard.

What authentication does Tars need for the Files.com integration?

Tars requires your Files.com site subdomain and an API key. The subdomain identifies your Files.com instance, and the API key authenticates all requests. You can generate a dedicated API key in your Files.com admin panel with specific scopes, and revoke it anytime if needed.

Does Tars store my Files.com folder contents or file data?

No. Tars queries Files.com's API in real-time during each conversation. Folder listings, permission data, and group information are fetched live and used only to answer the current request. No file contents are ever downloaded or cached by Tars.

Can the agent check who has access to specific files and folders?

Yes. The agent uses the List Permissions endpoint to retrieve access control entries for any resource by its ID and type. It returns which users and groups have access and at what permission level. This is particularly useful for compliance audits and access reviews.

How is this different from using the Files.com web interface directly?

The Files.com web interface requires login credentials and manual navigation. Tars AI Agents let anyone on your team ask file management questions in plain language through WhatsApp, your website, or Slack. Non-technical users, partners, and vendors can get folder information and upload access without needing a Files.com account or training on the interface.

Can the agent help external partners upload files securely?

Yes. The agent generates temporary upload keys using the Get S3 Key endpoint, providing partners with a secure, time-limited upload path. The partner uploads through the provided mechanism without needing direct Files.com credentials. This simplifies vendor onboarding and secure document collection.

What happens if someone asks about a folder that does not exist?

The agent handles this gracefully. If the List Folders endpoint returns no results for the specified parent or search term, the agent informs the requester that no matching folders were found, suggests checking the folder path, and offers to search at a different level. No confusing error messages.

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Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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