Exa Search

Ground your AI agent in live web knowledge with Exa neural search

When customers ask questions beyond your knowledge base, your AI agent searches the entire web using Exa's neural search engine. It retrieves relevant content, finds similar resources, and delivers cited answers. No hallucinations, just verified information from real sources.

Chosen by 800+ global brands across industries

Web-scale knowledge for every conversation

Exa's neural search gives your AI agent access to the live web, retrieving semantically relevant results, full page content, and cited answers that go far beyond keyword matching.

Neural Web Search

Customer asks a question your training data does not cover. Your agent runs a neural search through Exa, retrieves semantically relevant web results ranked by meaning rather than keywords, and presents the most accurate findings with source links.

Retrieve Page Contents

The agent identifies a relevant URL and needs the full text. It calls Exa's contents endpoint to fetch parsed page content, including title, author, publication date, and full text. Deep knowledge extraction without raw HTML parsing.

Find Similar Resources

A customer shares a link and says 'Find me more like this.' Your agent sends the URL to Exa's findSimilar endpoint and returns a curated list of semantically related pages. Content discovery powered by embeddings, not link graphs.

Answer with Citations

Customer asks a factual question. The agent calls Exa's answer endpoint, which searches the web and generates a sourced response with full citations. Every claim backed by a URL, reducing hallucination risk to near zero.

Filter by Domain and Date

Need results only from specific websites or recent publications? The agent configures Exa search parameters to filter by domain, date range, and content category. Targeted research that respects the customer's context.

Summarize Search Results

Instead of dumping raw links, the agent requests summaries and highlights from Exa for each result. Customers get concise, relevant excerpts that answer their question directly, with links to full articles for deeper reading.

Exa Search

Use Cases

Real-time research inside customer chats

When your knowledge base runs out, Exa Search picks up. See how your AI agent finds, verifies, and delivers live web information during conversations.

Answering Questions Beyond Your Knowledge Base

A customer asks about a recent industry regulation your documentation does not cover yet. Your AI Agent triggers an Exa neural search, finds authoritative articles published in the last month, and presents a summary with source links. The customer gets current, verified information. Your brand stays credible even when your static content has not caught up to the news.

Competitor Comparison Research on Demand

A prospect asks 'How does your product compare to X?' Your AI Agent uses Exa to find recent reviews, comparison articles, and feature analyses. It synthesizes key differentiators from multiple sources and cites each claim. The prospect gets an informed, balanced response. Your sales team does not have to manually gather competitive intelligence for every conversation.

Finding Similar Content for Engaged Readers

A user on your content platform finishes reading an article and asks for more on the topic. Your AI Agent sends the article URL to Exa's findSimilar endpoint and returns a curated set of related pieces from across the web. The reader discovers new sources they would not have found through basic keyword search. Engagement deepens because the recommendations are semantically relevant, not just keyword-adjacent.

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Exa Search

Exa Search

FAQs

Frequently Asked Questions

What makes Exa Search different from regular Google-style search?

Exa uses neural embeddings to understand the meaning behind queries, not just keyword matches. This means your agent finds semantically relevant results even when the customer does not use the exact right terminology. Exa also offers an auto-prompt feature that converts natural language questions into optimized search queries automatically.

How does the agent decide when to trigger a web search versus using its training data?

You configure this in your Tars gambit settings. Common approaches include triggering Exa search when the agent's confidence is below a threshold, when the customer explicitly asks for current information, or when the question falls outside your knowledge base topics. The agent uses Exa only when configured to do so.

Can the agent retrieve full article text from search results?

Yes. The contents endpoint accepts a list of URLs and returns parsed text, titles, authors, publication dates, and optional summaries for each page. Your agent can extract the full text from any search result to provide comprehensive answers, not just snippet-level previews.

Does the answer endpoint provide source citations automatically?

Yes. Exa's answer endpoint returns a generated response alongside an array of citation objects, each containing the source URL, title, author, and relevant text. Your agent presents the answer with links so customers can verify claims and read further. Full transparency built into every response.

What are the cost implications of running neural searches per conversation?

Exa's pricing varies by endpoint. The answer endpoint includes a costDollars breakdown showing charges for search, content retrieval, and individual components like neural versus keyword search. You can control costs by limiting search frequency, using keyword mode for simple queries, and caching common results.

Can I restrict which domains the agent searches?

Yes. Exa's search endpoint supports domain filtering and category filtering parameters. You can whitelist only trusted domains, exclude competitor sites, or limit searches to specific content categories. This ensures the agent only returns results from sources you consider authoritative for your use case.

How current are the search results Exa returns?

Exa continuously indexes the web, so results include recently published content. You can also use date filtering to restrict results to a specific time window, like the past week or month. This is particularly useful when customers ask about breaking news, recent changes, or time-sensitive topics.

Does Tars store the web content retrieved through Exa?

No. Search results and page contents are fetched in real-time during the conversation and used only to formulate the agent's response. Tars does not cache or store the web content returned by Exa. Each query is live, ensuring the customer always gets the most current information available.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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