Dropbox
Customers need documents, receipts, or shared files instantly. Your AI agent searches your Dropbox storage, retrieves the right file, and generates a download link in seconds. No more support reps digging through folders manually while customers wait on hold.
Your AI agent navigates your entire Dropbox workspace, from uploading and organizing files to generating instant download links, all within live customer interactions.
Dropbox
From sending invoices to collecting customer paperwork, see how businesses use AI agents to turn Dropbox into a self-service document hub.
A client messages asking for last month's invoice. Your AI Agent asks for their company name, searches the Dropbox invoices folder, finds the matching PDF, and generates a secure temporary download link. The client receives their invoice in under 30 seconds. Your accounting team never gets interrupted for routine document requests again.
A new customer needs to submit identity verification and signed agreements. Your AI Agent creates a Dropbox file request with a descriptive title and deadline, shares the upload link in the conversation, and confirms when files arrive. The customer uploads directly to your organized folder structure without needing their own Dropbox account.
A prospect asks for detailed product specifications. Your AI Agent searches your Dropbox resources folder, locates the relevant product guide or datasheet, and shares a download link immediately. The prospect gets the information they need to make a buying decision, and your sales team sees fewer repetitive spec-request emails.
Dropbox
FAQs
The agent uses Dropbox's Search API to query your account by filename, content keywords, or file type. It returns matching results from any folder depth, including shared folders. Searches are case-insensitive, and results include file paths so the agent can retrieve or share them immediately.
Yes. Through Dropbox's OAuth scoping and your folder permissions, you control exactly which directories the agent can read from or write to. You can limit access to specific top-level folders, keeping private or internal-only directories completely hidden from agent interactions.
Yes. Dropbox temporary links expire after 4 hours and are single-use for direct downloads. The agent generates a fresh link each time a customer requests a file. No permanent sharing links are created, and expired links simply stop working without exposing any data.
No. Tars never downloads or caches your Dropbox files. The agent queries Dropbox in real time to fetch metadata, generate links, or initiate file operations. File content stays in your Dropbox account, and the agent only accesses what is needed for the current conversation.
Yes. The agent creates Dropbox File Requests, which generate a unique upload link anyone can use. Customers upload files through their browser directly into your specified Dropbox folder. No Dropbox login required on their end. You can even set deadlines for submission.
The agent handles this gracefully. If no matching file is found via search or if a path returns no results, the agent informs the customer, suggests alternative search terms, and offers to connect them with a human team member. No errors or dead ends.
Manual sharing requires someone to find the file, generate a link, and send it. Tars automates the entire workflow inside a conversation. The agent identifies what the customer needs, searches Dropbox, and delivers the file in seconds, 24/7, without any human involvement.
Yes. When a customer uploads a file or when you save a URL to Dropbox, the agent places it in the correct folder based on rules you define. It can also create new folders, move files between directories, and copy documents to backup locations automatically.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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